mumbai maharashtra site coordinator Jobs – 128 Open Jobs Today

AV Service Coordinator
Bitsy Infotech Pvt Ltd. —Mumbai, Maharashtra
- ₹20,000 - ₹30,000 a month
- Full-time
- Customer service
- English
- Project management
Quick apply
1d
Project Coordinator
RS.DE —Gorai, Mumbai, Maharashtra
- ₹15,000 - ₹30,000 a month
- Full-time
- Hybrid work
- Microsoft Excel
- Administrative experience
- Project management
Quick apply
Store Keeper Real Estate
Kuber financial services pvt ltd —Mulund, Mumbai, Maharashtra
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Oracle
- Inventory control
Quick apply
15h
Training Coordinator
EduRamp —Wagle Estate, Thane, Maharashtra
- Full-time
- Bachelor's degree
- In-person
- Communication skills
Operation Coordinator – Mumbai
SankalpTaru —Mumbai, Maharashtra
Consultant, District Programme Coordinator, Infectious Diseases - Tuberculosis, India Country Program
PATH —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- English
- Analysis skills
Project Co-ordinator in Real Estate Company
Vijay Khetan Group —Andheri East, Mumbai, Maharashtra
- ₹50,000 - ₹80,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
Quick apply
Project Coordinator
Bawa Group of Companies —Vileeparle East, Mumbai, Maharashtra
- ₹20,000 - ₹40,000 a month
- Full-time
- AutoCAD
- Customer service
- Administrative experience
Quick apply
ERP Site Coordinator / Manager - EPC Construction
ThyssenKrupp —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Oracle
Project Coordinator
DKK Industrial Products India Pvt Ltd —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Commuter assistance
- Health insurance
Quick apply
WHS MANAGER
ASSPL - Maharashtra - C32 —Mumbai, Maharashtra
- Full-time
- Engineering
- Microsoft Office
- Bachelor's degree
ASSISTANT MANAGER - SERVICE DELIVERY
Network Techlabs —Andheri, Mumbai, Maharashtra
- Full-time
- Bachelor's degree
- Communication skills
Procurement Manager
Greysim Learning Foundation —Vikhroli, Mumbai, Maharashtra
- ₹35,000 - ₹45,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Health insurance
Quick apply
12d
Project Coordinator
Shri Vile Parle Kelavani Mandal —Mumbai, Maharashtra
- AutoCAD
- Civil engineering
- Microsoft Office
11d
Human Resource Operations Associate
Eventrics Multi Tasking Solutions Pvt Ltd —Airoli, Navi Mumbai, Maharashtra
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Up to 50% travel
Quick apply
Design & Project Coordinator
Redbrick Offices —Mumbai, Maharashtra
- ₹2,50,000 - ₹4,00,000 a year
- Full-time
- Microsoft Powerpoint
- AutoCAD
- Microsoft Excel
- Health insurance
- Flexible schedule
Quick apply
2d
Back Office – Technical Coordinator- Thane
Telawne Power Equipments Pvt.Ltd. —Mumbai, Maharashtra
- ₹30,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- Electrical experience
- Bachelor's degree
- Paid sick time
Quick apply
14d
Certification Coordinator
Larsen & Toubro —Powai, Mumbai, Maharashtra
- Engineering
Telecom Circle IT Coordinator
Lenovo —Mumbai, Maharashtra
- Full-time
- Software troubleshooting
- Analysis skills
- AI
Sales Coordinator Power Transmission & EPC Manufacturing CSMT Mumbai
JSK Industries Pvt Ltd —Fort, Mumbai, Maharashtra
- ₹45,000 - ₹50,000 a month
- Full-time
- Microsoft Excel
- Master's degree
- Bachelor's degree
Quick apply

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AV Service Coordinator

Bitsy Infotech Pvt Ltd.
Mumbai, Maharashtra

Quick apply

Job details

Full-time
₹20,000 - ₹30,000 a month
1 day ago

Benefits

Provident Fund

Qualifications

Customer service
Project coordination
English
Project management
Data entry
Communication skills
Employee evaluation

Full job description

Key Responsibilities:

Coordinate end-to-end project activities, ensuring timely delivery of digital signage installations and solutions.
Act as the primary liaison between clients, customers, vendors, and internal teams to ensure seamless communication and project execution.
Oversee project timelines, track progress, and ensure all deliverables meet quality standards and deadlines.
Identify potential issues early and handle escalations promptly to maintain customer satisfaction.
Collaborate with technical teams to ensure proper installation, functionality, and post-installation support for clients.
Maintain detailed project documentation and provide regular updates to stakeholders.

Skills & Qualifications:

Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills to manage diverse stakeholders.
Problem-solving mindset and ability to manage escalations effectively.
Experience in project coordination or management, preferably in the Audio-Video or digital signage industry.
Proficiency with project management tools and software is a plus.

Core Work

. Pending and Closed Calls Report

Maintain and share a daily service call report clearly indicating pending, in-progress, and closed calls.
Ensure timely follow-up on pending calls to avoid SLA breaches.

2. Number of Chargeable Calls (Pivot Table Report)

Track and segregate chargeable and non-chargeable calls using a pivot table and share the report with Mr. Ranjeet.
Share a consolidated monthly report highlighting total chargeable calls customer-wise and engineer-wise.

3. Engineer Review Count and Sharing List

Monitor the number of reviews/feedback entries received for each engineer.
Share an engineer-wise review count and performance summary periodically with the management team.

4. Monthly Engineer Meeting

Conduct a monthly meeting with engineers and ensure it is held on time.
Clearly explain expectations, updates, and action points during the meeting.

5. Engineer Safety Compliance

Ensure all engineers use mandatory safety equipment while performing any service or installation activity.
Monitor and enforce compliance at all sites.

6. Customer Coordination

Coordinate with customers before scheduling the engineer visit.
Follow up with customers after service completion to confirm closure and satisfaction.

7. Project-Wise Data Update

Maintain and update project-wise data as per the shared format.

Work Profile for Service Coordinator/ Project Coordinator

Engineer Coordination & Call Management:

Assign customer calls to engineers and track updates daily.
Maintain a real-time status of calls (closed, pending, repeated) in the online software (SANGAM).
Ensure engineers report upon reaching and leaving customer premises and confirm successful call completion with customer feedback.
Handle online and in-house calls and close them promptly.
Track engineers' locations and daily activity reports (DAR).
Address gaps in engineers’ performance and report findings to HR.

Customer & AMC Management:

Manage Annual Maintenance Contracts (AMC), including reminders, renewals, and feedback collection.
Send AMC quotations and contracts to customers, maintain follow-ups, and update customer details in the database.
Ensure all customer records have valid email IDs and update missing details promptly.
Responsible for revenue generation through AMCs and other chargeable calls.

Data Management & Reporting:

Maintain hard copies of call reports for unresolved online calls and update them in the system daily.
Record and track details of chargeable calls and receipts in the system.
Generate sales and performance reports as required.
Follow up on payments and ensure accurate cash flow tracking.

Administrative & Operational Support:

Coordinate material requirements and tool maintenance.
Handle product replacements and inventory updates.
Book travel arrangements for engineers and share details with accounts for processing.
Organize quarterly team-building activities and assist in miscellaneous tasks assigned by Directors/Service Managers/HR.

Customer Communication & Branding:

Start every call with: "Hello Bitsy, [Name] speaking."
Confirm feedback from customers after every call before marking it as completed.
Ensure branding stickers are pasted during dispatches of kiosks or video walls.

Compliance & Reporting:

Ensure compliance with standard processes for call management and reporting.
Notify and escalate issues such as gaps in engineer reviews or repeated call problems to management.

Performance Evaluation:
Performance will be evaluated monthly based on:

Coordination efficiency.
Timeliness in task completion.
Customer and engineer feedback.

Revenue generation and call resolution metrics.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Provident Fund

Work Location: In person

Quick apply

Refine Your Search

site coordinator jobs in mumbai maharashtra

AV Service Coordinator

Project Coordinator

Store Keeper Real Estate

Training Coordinator

Operation Coordinator – Mumbai

Consultant, District Programme Coordinator, Infectious Diseases - Tuberculosis, India Country Program

Project Co-ordinator in Real Estate Company

Project Coordinator

ERP Site Coordinator / Manager - EPC Construction

Project Coordinator

WHS MANAGER

ASSISTANT MANAGER - SERVICE DELIVERY

Procurement Manager

Project Coordinator

Human Resource Operations Associate

Design & Project Coordinator

Back Office – Technical Coordinator- Thane

Certification Coordinator

Telecom Circle IT Coordinator

Sales Coordinator Power Transmission & EPC Manufacturing CSMT Mumbai

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