Hr Customer support representative Jobs – 223 Open Jobs Today

Customer Experience Advisor
ApplyBoard —Gurugram, Haryana
- Full-time
- Microsoft Word
- Customer service
- Analysis skills
CSE (Customer Support Executive)
BhaiFi Networks Pvt. Limited —Gurugram, Haryana
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Health insurance
Quick apply
BPO Business Support Specialist
NTT Ltd —Gurugram, Haryana
- Night shift
- Sales
- Customer service
- Continuous improvement
- Commuter assistance
- Health insurance
Sales representative intern
SINC NETWORK —Gurugram, Haryana
- ₹1 - ₹100 a month
- Full-time
- CRM software
- Marketing
- Salesforce
Quick apply
Remote Sales Representative I - Virtual Engagement Solutions
Medtronic —Gurugram, Haryana
- Full-time
- Remote
- 12th Pass
- Bachelor's degree
Customer Support Representative
Rigo International —Faridabad, Haryana
- ₹12,000 - ₹15,000 a month
- Full-time
- CRM software
- Product management
- In-person
Quick apply
14d
Customer Support Executive
KocharTech —Gurugram, Haryana
- Rotational shift
- English
- Flexible schedule
Product Support Specialist
roblox —Gurugram, Haryana
- Monday to Friday
- CRM software
- Data analysis skills
- SQL
Customer Support Representative (Gurgaon)
Jindal Biotech Private Limited —Unknown, Haryana
- Microsoft Excel
- Presentation skills
- Bachelor's degree
Quick apply
Security Analyst
AHEAD —Gurugram, Haryana
- Full-time
- Remote
- Computer Science
- Windows
- Analysis skills
- Health insurance
- Paid time off
Customer Representative Executive
GRL Engineers Private Limited —Hisar, Haryana
- ₹12,000 - ₹18,000 a month
- Full-time
- CRM software
- Microsoft Excel
- English
- Health insurance
- Cell phone reimbursement
Quick apply
Global Customer Support
AIS InfoSource —Gurugram, Haryana
- Full-time
- Customer service
- English
- Master's degree
Technical Support Representative
PSY - Global IT Solutions —Gurugram, Haryana
- Software troubleshooting
- Customer service
- Bachelor's degree
Business Development Associate
Eduno Tech India Private Limited —Gurugram, Haryana
- ₹30,000 - ₹35,000 a month
- Full-time
- Hybrid work
- Sales
- English
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
8d
Customer Support Representative
Uengage —Panchkula, Haryana
- ₹15,000 - ₹30,000 a month
- Full-time
- CRM software
- Customer service
- English
- Health insurance
Quick apply
Customer Care Representative - Associate
FedEx AMEA —Gurugram, Haryana
- Full-time
- Microsoft Office
- Communication skills
Chat Support Executive
KM IT SOLUTIONS —Gurugram, Haryana
- ₹25,000 - ₹32,000 a month
- Full-time
- CRM software
- English
- In-person
Quick apply
Service Desk Representative
Insight Enterprises —Gurugram, Haryana
- Software troubleshooting
- Customer service
- Bachelor's degree
- Health insurance
Associate- Customer Service (COE)
Alight —Gurugram, Haryana
- Night shift
- Customer service
- Analysis skills
- Bachelor's degree
- Paid sick time
Inside Sales Representative
Uniba Clothing (P) Limited —Gurugram, Haryana
- ₹20,000 - ₹25,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply

I want to receive the latest job alerts for customer support representative in hr

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support representative jobs near hr

Business Development Executive jobs in Gurugram, Haryana

Customer Support Representative jobs in Gurugram, Haryana

Customer Care Specialist jobs in Kanpur, Uttar Pradesh

Customer Support, Zomato jobs in Dehradun, Uttarakhand

Customer Care Specialist jobs in Rajkot, Gujarat

Customer Service jobs in Cbd Belapur, Navi Mumbai, Maharashtra

Customer Care Specialist jobs in Dlf Ph Iii, Gurugram, Haryana

Child Care jobs in Mumbai, Maharashtra

Python Development Internship jobs in Bengaluru, Karnataka

Social Development jobs in Orissa

Business Development Executive jobs in Ahmedabad, Gujarat

Business Development Executive jobs in Sundarapuram, Coimbatore, Tamil Nadu

Business Development Executive jobs in Mangalore, Karnataka

Ticketing Executive jobs in Mumbai, Maharashtra

Facility Executive jobs in Mumbai, Maharashtra

Business Development Executive jobs in Sector 128 Noida, Noida, Uttar Pradesh

Fresher, Medical Representative jobs in Bihar

Customer Service Representative jobs in Govindpuri, Delhi, Delhi

Customer Service Representative jobs in Navi Mumbai, Maharashtra

Customer Service Representative jobs in Mumbai, Maharashtra

Customer Experience Advisor

ApplyBoard -
Gurugram, Haryana

Apply Now

Job details

Full-time

Qualifications

Microsoft Word
Customer service
Analysis skills
Bachelor's degree
Proofreading
Communication skills
Editing

Full job description

ApplyBoard simplifies the study abroad application process by connecting international students, international student advisors, and educational institutions on one personalized platform. For more than a decade, ApplyBoard's team members have been dedicated to breaking down barriers to international education, while thriving at a company that invests in their career growth. Our six core values guide us in our mission to educate the world, and are the foundation of our company culture. As an organization built on diversity, our team members are representative of the students we support.

The Opportunity:

The Customer Experience Advisor will assist applicants/customers throughout the admissions process by providing timely, accurate, and empathetic support. Responsibilities include reviewing student documents for eligibility, submitting applications, and ensuring data accuracy. The role involves regular communication with partner schools and recruiters to resolve application issues and track progress. The specialist will be accountable for meeting individual and team KPIs, including response times, processing accuracy, and maintaining a high level of customer satisfaction.

While the job role is titled "Advisor," the tasks are primarily data-entry in nature - extracting details from documents and entering them into the system with precision. Ideally, the individual should have a basic understanding of technology and strong communication skills, as they may occasionally be required to liaise with the product team.

What you’ll be doing everyday:

Applicant Support & Advising

Assist applicants with program inquiries and requirements
Provide advisement to students on alternative program options that meet their interests and educational backgrounds
Empathetically communicate application outcomes to our students, whether positive or negative
Action deferral-related processes and inquiries
Action refund-related processes and inquiries
Assist students in meeting enrollment conditions and resolve uncertainties post-offer
Perform Road Runner and Submission RPA (Robotic Process Automation) manual tasks when required
Ensure accurate and timely processing of applications using relevant systems and workflows

Document & Eligibility Review

Review student documents to ensure student eligibility for consideration across diverse educational backgrounds
Review offer letters for student information consistency to ensure efficient application processing.

School & Partner Collaboration

Work with our partnership schools and recruiters to resolve application issues and submit quality applications on behalf of our students
Communicate with our partner school and assist students in meeting enrollment conditions and resolve any uncertainties.

Communication & Process Guidance

Clearly communicate and outline all school requirements and deadlines to the student once the offer letter has been received.

Process Maintenance & Improvement

Ensure application processes are regularly updated to ensure the precision of process details
Collaborate with schools and internal teams to resolve application issues and continuously improve workflows.

Meeting Key Performance Metrics

Ensure timely processing of applications, documents, and communications in alignment with established KPIs.
Monitor personal performance to meet individual KPIs, including response time, accuracy, and customer satisfaction.

What you bring to the table:

An associate's or Bachelor's degree is an asset.
1-3 years of customer service experience.
Proficiency in proofreading/ editing text to ensure spelling and grammatical correctness
Strong analytical abilities, detail-oriented, and a high level of accuracy
Working knowledge of Google spreadsheets, Microsoft Word, and Gmail
Adept in researching and problem-solving capabilities
Someone who thrives in a collaborative, teamwork environment
Aptitude for prioritizing tasks with an attention to detail to ensure information accuracy
Ability to work in a flexible, fast-paced environment to meet multiple deadlines and adapt to new policies and procedures
An ability to work cross-functionally to ensure application processing consistency and efficiency
Exceptional problem-solving skills under ambiguous circumstances to ensure we provide the best outcome for our students while maintaining integrity with our partner relationships
Excellent interpersonal skills and verbal and written communication skills.

About ApplyBoard

ApplyBoard empowers students around the world to access international education. Our global team leverages cutting-edge technology to build innovative tools and share sector insights that support our network of international students and 1,500+ partner institutions. We've helped more than 1,300,000 students from over 180 countries with their study abroad journey so far, and we're just getting started.

Ready to join us? We're grateful for your interest in joining the ApplyBoard team. However, only select applicants will be contacted for an interview.

We may use artificial intelligence tools to support the hiring process, potentially while reviewing applications, analyzing resumes, or assessing applicant responses. These tools don't replace human judgment, and final hiring decisions are made by our team members. If you'd like more information about how your data is processed, please contact us.

ApplyBoard welcomes applications from people with disabilities. Accommodations are available upon request for candidates in all aspects of the hiring and selection process.

Apply Now

Refine Your Search

customer support representative jobs in hr

Customer Experience Advisor

CSE (Customer Support Executive)

BPO Business Support Specialist

Sales representative intern

Remote Sales Representative I - Virtual Engagement Solutions

Customer Support Representative

Customer Support Executive

Product Support Specialist

Customer Support Representative (Gurgaon)

Security Analyst

Customer Representative Executive

Global Customer Support

Technical Support Representative

Business Development Associate

Customer Support Representative

Customer Care Representative - Associate

Chat Support Executive

Service Desk Representative

Associate- Customer Service (COE)

Inside Sales Representative

I want to receive the latest job alerts for customer support representative in hr

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected