Kochi Kerala Network support engineer Jobs – 59 Open Jobs Today

Operations Engineer
EY —Kochi, Kerala
- Azure
- Windows
7d
Data Centre Support Engineer
Emsyne —Kochi, Kerala
- Windows
- Linux
11d
Infrastructure and DevOps Engineer
Clebu Technology Solutions —Kochi, Kerala
- ₹1,20,000 - ₹1,50,000 a month
- Full-time
- Hybrid work
- Azure
- Up to 50% travel
- DevOps
Quick apply
12d
Senior IT Support Engineer
Liscom Solutions and Services Pvt Ltd —Kalamassery, Kochi, Kerala
- From ₹30,000 a month
- Full-time
- Azure
- Windows
- SQL
Quick apply
6d
Desktop Support Engineer - L1
Sysnet Global Technologies Pvt.Ltd —Kochi, Kerala
- Microsoft Outlook
- Microsoft Office
Quick apply
photocopier Machine Support Engineer
ACS SYSTEM SOLUTIONS —Kochi, Kerala
- ₹15,000 - ₹20,000 a month
- Full-time
- Software troubleshooting
- Microsoft Office
- 12th Pass
- Cell phone reimbursement
Quick apply
14d
System Engineer
Nuventure —Kochi, Kerala
- DevOps
- Windows
- Microsoft Office
Quick apply
Associate - System Engineer
2Base Technologies —Kochi, Kerala
- Full-time
- Azure
- Computer Science
- AWS
Business Analyst
Emsyne —Kochi, Kerala
- Analysis skills
11d
System Administrator with end user support
GKS INFOTECH PVT LTD —Kochi, Kerala
- From ₹35,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- English
Quick apply
4d
Software Engineer – DB
Emsyne —Kochi, Kerala
- Oracle
- SQL
11d
Security Domain Analyst
Prevalent AI —Kakkanad, Kochi, Kerala
- Full-time
- Analysis skills
- Communication skills
- Analytics
9d
SR. SERVICE DESK ENGINEER (L2)
Cyncly —Kochi, Kerala
- Full-time
- Computer Science
- Software troubleshooting
- Windows
DEVOPS ENGINEER (AWS & ON-PREM)
Aabasoft —Kochi, Kerala
- DevOps
- AWS
- Mentoring
Data Science Engineer
InApp —Kochi, Kerala
- Azure
- Master's degree
- AWS
Software Engineer-DevOps Engineer
NeST Digital —Kochi, Kerala
- Full-time
- Computer Science
- Master's degree
- Analysis skills
Technology Consulting - AI and Data - SAS Viya - Technical Manager
EY —Kochi, Kerala
- Computer Science
- Bachelor's degree
- Mentoring
TechOps-CloudOps-DevOps-Staff
EY —Kochi, Kerala
- Rotational shift
- Hybrid work
- Azure
- DevOps
- AWS
Product Manager-Manager TD&E
EY —Kochi, Kerala
- Computer Science
- Engineering
- Master's degree
10d
Site Reliability Engineer
Experion Technologies —Kochi, Kerala
- Rotational shift
- Azure
- Customer service
- Windows

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Operations Engineer

EY -
Kochi, Kerala

Apply Now

Job details

7 days ago

Qualifications

Azure
Operating systems
LAN
Windows
WAN
Root cause analysis
VPN

Full job description

Location: Kochi

Other locations: Anywhere in Country

Salary: Competitive

Date: 8 Jun 2026

Job description

Requisition ID: 1709365

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

Operations Engineer has responsibilities within a team of L3 and supports various application platform services across a range of business portfolios. This individual will support the end-to-end aspects of services under their remit including but not limited to service engineering, L3 End User Telephony & SBC support, Escalation management, Vendor management and service roadmaps and standards.

Your key responsibilities

Provide support on daily customer initiated and controlled operations of the services in Telephony , SBC, EFAX, Genesys & TEC.

Capture, triage, troubleshoot and resolve issues, escalate when needed, engage 3rd partiesas needed to fulfil support needs.
Responsible for handling Level 3 service requests and operational activities.
Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service requests.
Coordination with different escalation teams during high risk Incidents or Projects.
Adheres to engineering methodologies, standards, and leading practices.
Provide feedback regarding engineering methodologies and various user requirements.
Produce accurate, brief and clearly written documents tailored to audience needs and expectations.
Recommendation of process engineering and operational improvement initiatives including automation tooling, service enhancement including for vendors.
Execution of application environment tasks as required for incident resolution.
Liaise with appropriate teams for the development of corrective actions or viable workarounds to resolve major incidents.
Respond to automated alerts on the health of systems.
Executing scheduled or unscheduled tasks relating to operational maintenance and monitoring of application environments.
Adhere to EY and ITIL guidelines for Incident, Problem, and Change Management.
Ensures all work is carried out and documented in accordance with required standards, methods and procedures.
Responsible for assisting senior team members in research and development of new products and technologies.
Root cause analysis and service improvement solutions.

Skills and attributes for success

Demonstrable basic knowledge of key products such as SBC, Telephony, Genesys & Teams calling.
Knowing Concept about SIP call flow
Hands-on experience in different appliances like AudioCodes SBC’s, Cisco Voice Gateways and Audio code routing manger.
Demonstrable platform support experience on Windows platforms and Azure cloud is an added advantage.
Knowledge in Genesys pure cloud.
Genesys call flow knowledge
Basic understanding of operating systems and dependent platforms such as Microsoft Windows.
Basic understanding of networking/LAN/WAN/DMZ & VPN concepts including but not limited to Quality of Service, Call Admission Control and routing.
Knowledge of troubleshooting tools and techniques related to networks and systems i.e. remote access tools, Windows Support tools, connectivity tests, etc.
Experience supporting applications, platforms, and/or services in clustered, federated, shared and/or virtual environments.
General understanding of various IT security concepts related to production environments

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Apply Now

Refine Your Search

network support engineer jobs in kochi kerala

Operations Engineer

Data Centre Support Engineer

Infrastructure and DevOps Engineer

Senior IT Support Engineer

Desktop Support Engineer - L1

photocopier Machine Support Engineer

System Engineer

Associate - System Engineer

Business Analyst

System Administrator with end user support

Software Engineer – DB

Security Domain Analyst

SR. SERVICE DESK ENGINEER (L2)

DEVOPS ENGINEER (AWS & ON-PREM)

Data Science Engineer

Software Engineer-DevOps Engineer

Technology Consulting - AI and Data - SAS Viya - Technical Manager

TechOps-CloudOps-DevOps-Staff

Product Manager-Manager TD&E

Site Reliability Engineer

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