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Senior Executive - Facility

Cushman & Wakefield -
Bengaluru, Karnataka

Quick apply

Job details

Full-time

Full job description

Job Title

Senior Executive - Facility

Job Description Summary

Job Description

TITLE Executive – Soft Service

BUSINESS LINE Integrated Facilities Management

REPORTING TO CW India Manager / C&W Operations manager (Corporate) / Client Facilities Manager

PRINCIPAL GOALS:

Achieve timely and efficient delivery of Facility Management services to Client.
Support business needs in accordance with the SOW, Service Levels and Key Performance Indicators.

DUTIES AND RESPONSIBILITIES

Executive is responsible for the delivery of workplace services and the primary point of contact for all local Facilities Management related matters.
Establish FM Operational procedures and roll out the same for site staff.
Plan and manage the soft service budget in coordination with finance in charge.
Tracking soft services operating expenses and ensures it is within budget.
Timely submission of accruals for the clarity on the monthly invoicing.
Validation and tracking of C&W sub-vendor invoices and payments.
Collection of NDC’s periodically.
Review the maintenance/service practices of sub-service contractors to deliver quality work practices.
Responsible for weekly & monthly reports on SS for Client.
Creating a strong vendor base for managing operations seamlessly.
Management of Housekeeping services, Pest Control, Indoor plants, AMC’s, M&E, gym vendors and supporting vendors (Transport, Food, etc.) engaged through client.
Effective inventory management & control.
Always ensuring availability right quality and quantity of cleaning material (spares & consumables).
Management of service partner staffs responsible for overall upkeep of the facilities in most hygienic & hassle-free condition.
Daily inspection/walk through of floors for cleanliness and hygiene and take corrective actions as accordingly.
Periodically inspect the logbooks and checklists.
Working towards the minimum down time and set up the practices to ensure the delivery of seamless service to client.
Train and upgrade skills of team members in housekeeping and M&E through regular training schedule. Measure effectiveness of these trainings for future corrective actions.
Coordinating with food vendor and client and working towards enhancement of cafeteria services. Validating the MIS for the food served.
Coordinating with client for inter-office events like yearly celebrations, cultural festivals, etc.
Extend support for CSR activities conducted within the client premises.
Attendance reviewing of staff on site on monthly basis. (C&W, HK, technical & gym).
To maintain agreed headcount at any given point of time. Recruit manpower as and when required to avoid shortfall. To identify key positions and create backups.
Ensure discipline in all respects with regard to uniforms, ID cards, personal grooming of employees, attendance, behavioral aspects etc.
Maintain safe environment for all facility employees, contactors & visitors.
Member of client Emergency Response Team.
Working in coordination with colleagues across locations for enhancement
Coordinating with client for space management (teamwise allocation of workstations & cabins). Maintaining deck for meeting with the respective leaders.
Responsible as a back-up for technical, transport & EHS, if required.
Ensure for smooth operations of all FM services pertaining to the facility. Highlight if any issues/challenges to Client and take support for necessary remedial actions.

NOTE:

Job responsibilities shall be altered as and when required.

INCO: “Cushman & Wakefield”

Quick apply

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