Kollam Kerala Executive finance & Jobs – 25 Open Jobs Today

Digital Sales Executive
Yuva Tvs —Karunagappalli, Kerala
- ₹15,000 - ₹20,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
- Commuter assistance
- Paid time off
Quick apply
8d
Front Office Executive (Receptionist)
Yuva Tvs —Karunagappalli, Kerala
- ₹14,000 - ₹16,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Commuter assistance
- Paid time off
Quick apply
8d
Showroom Sales Executive
Yuva Tvs —Karunagappalli, Kerala
- ₹15,000 - ₹20,000 a month
- Full-time
- Sales
- Customer service
- In-person
- Commuter assistance
- Paid time off
Quick apply
8d
Sales Executive
Zodiac Honda —Kottarakara, Kerala
- ₹10,000 - ₹15,000 a month
- Full-time
- Sales
- 12th Pass
- Driving
- Cell phone reimbursement
- Paid sick time
Quick apply

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Multi Media marketing & Front Office Executive
Unique Solution —Kollam, Kerala
Preferred Experience:* 1–3 years in educational institutions, digital marketing, front office, admissions, customer service, or a related field.
₹9,963.63 - ₹20,712.48 a month
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Front Desk Executive
Western India Cashew Co.Pvt Ltd —Karunagappalli, Kerala
*Experience*: 3-5 years in a similar role, preferably in the FMCG industry. Seeking a professional for the position of *Front Desk Executive* to join our team…
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12d

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Digital Sales Executive

Yuva Tvs -
Karunagappalli, Kerala

Quick apply

Job details

Permanent | Full-time
₹15,000 - ₹20,000 a month
8 days ago

Benefits

Commuter assistance
Paid time off

Qualifications

Sales
Customer service
Bachelor's degree
B2B sales
Marketing

Full job description

1. Start-of-Day Lead Management

Check all new digital enquiries received from the showroom's website, TVS-related digital campaigns, social media, Google, WhatsApp, online enquiry platforms, and other authorised sources.
Review pending leads and follow-ups from previous days.
Prioritise hot, warm, and cold leads.
Check today's expected showroom visits, test rides, bookings, and deliveries.
Attend the daily sales meeting and understand the day's sales targets.

2. Immediate Response to Online Enquiries

Contact new digital leads as quickly as possible.
Call customers and understand their requirements.
Respond professionally to enquiries received through WhatsApp, SMS, email, or other approved channels.
Find out the customer's preferred:
TVS model
Variant
Colour
Budget
Location
Purchase timeline
Finance requirement
Exchange requirement

3. Product Explanation Through Digital Channels

Share correct information about TVS models, variants, features, colours, prices, and available offers.
Send approved vehicle photos, brochures, videos, specifications, and quotations.
Explain the difference between suitable models and variants.
Answer customer questions regarding mileage, performance, features, maintenance, warranty, and availability.
Avoid making unauthorised claims about discounts, delivery dates, mileage, or finance.

4. Lead Conversion
The main responsibility is to convert digital enquiries into actual sales opportunities.

Typical conversion process:

Online enquiry → Call/WhatsApp → Customer qualification → Showroom visit → Test ride → Quotation → Booking → Finance/Insurance → Delivery

Convince interested customers to visit the showroom.
Schedule test rides.
Arrange appointments with the showroom sales team.
Follow up with customers who have not yet visited.
Identify serious buyers and give priority to high-potential leads.

5. WhatsApp Customer Handling

Respond to customer messages professionally.
Send approved product information and quotations.
Share showroom location and appointment details.
Confirm test-ride appointments.
Follow up after sending a quotation.
Avoid excessive or unwanted messages.
Maintain proper records of important conversations.

6. Digital Lead Follow-Up
Daily follow-up may include:

New enquiries received today.
Customers contacted but not responding.
Customers who requested a quotation.
Customers who showed interest in a particular model.
Customers who completed a test ride.
Customers waiting for finance approval.
Customers who postponed their purchase.
Customers who booked but are awaiting delivery.

Each interaction should be updated properly in the CRM/dealer management system.

7. Appointment & Test-Ride Management

Schedule showroom appointments.
Coordinate test rides with the showroom team.
Confirm appointments with customers.
Send reminders before the appointment.
Follow up if the customer does not arrive.
Record test-ride results and customer's purchase interest.

8. Quotation & Price Enquiries

Prepare or coordinate approved quotations.
Explain ex-showroom/on-road pricing as applicable.
Explain finance, insurance, registration, exchange, and accessories separately.
Follow up after the quotation is sent.
Coordinate with the showroom sales executive when the customer is ready for negotiation or booking.

9. Finance & Exchange Lead Coordination

Identify customers interested in finance.
Collect and forward required information according to showroom procedures.
Coordinate with the finance team.
Follow up on loan processing/approval.
Identify customers interested in exchanging their existing two-wheeler.
Coordinate exchange evaluation with the appropriate team.

10. CRM & Data Management
This is one of the most important responsibilities.

The Digital Sales Executive should:

Enter every new lead correctly.
Update customer contact details.
Record calls and conversations.
Record customer requirements.
Update lead status.
Schedule the next follow-up date.
Record showroom visits and test rides.
Update bookings and sales.
Close duplicate, invalid, or unreachable leads according to company procedure.
Keep the CRM database updated every day.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Commuter assistance
Paid time off

Work Location: In person

Quick apply

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Digital Sales Executive

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