Surat Gujarat Plan manager Jobs – 287 Open Jobs Today

Mgr-Events I
Marriott International, Inc —Surat, Gujarat
- Full-time
- Customer service
- 12th Pass
7d
Environment Manager
SCC Infrastructure —Surat, Gujarat
- ₹40,000 - ₹55,000 a month
- Full-time
- Up to 50% travel
- Bachelor's degree
- Travel
- Food provided
Quick apply
Logistics Manager
sumicot industries —Surat, Gujarat
- ₹6,00,000 - ₹7,00,000 a year
- Full-time
- Microsoft Excel
- Oracle
- Master's degree
Quick apply
IT HR Manager
Optimumbrew Technology —Katargam, Surat, Gujarat
- Up to ₹8,00,000 a year
- Full-time
- Microsoft Office
- Conflict management
- Human resources
- Health insurance
- Paid time off
Quick apply
8d
HR Manager
ANS IT INDIA PVT LTD —Vesu, Surat, Gujarat
- ₹25,000 - ₹35,000 a month
- Full-time
- Human resources
- Recruiting
- In-person
- Health insurance
- Paid time off
Quick apply
General Manager - Gym
Black Bunny —Surat, Gujarat
- ₹30,000 - ₹60,000 a month
- Full-time
- Master's degree
- Business development
- Project management
Quick apply
12d
Manager
Porter —Surat, Gujarat
- Analysis skills
- Team management
Maintenance Manager
Livestream Coffee LLP —Surat, Gujarat
- ₹25,000 - ₹35,000 a month
- Full-time
- Electrical experience
- Bachelor's degree
- Plumbing
- Food provided
Quick apply
6h
Senior Marketing Manager
TOPLINE Business Development Services —Surat, Gujarat
- ₹30,000 - ₹35,000 a month
- Full-time
- Bachelor's degree
- In-person
- Communication skills
Quick apply
Cluster Manager - Key Alliances
HDFC Life —Surat, Gujarat
- Sales
- Bachelor's degree
- Team management
Asst. Manager
KP Groups —Surat, Gujarat
- Full-time
- Engineering
- Analysis skills
- Project management
Quick apply
Event Manager & Artist Manager
Jk entertainerz —Vesu, Surat, Gujarat
- ₹20,000 - ₹25,000 a month
- Full-time
- Customer service
- Travel
- Organisational skills
Quick apply
12d
IT Project Manager
Black Bunny —Surat, Gujarat
- ₹30,000 - ₹80,000 a month
- Full-time
- Analysis skills
- Project management
- Software development
Quick apply
HR Manager
AASTHA FINTECH PVT LTD —Surat, Gujarat
- ₹40,000 - ₹60,000 a month
- Full-time
- Master's degree
- Human resources
- Financial services
- Commuter assistance
- Paid time off
Quick apply
Social Media Manager
Meraki —Surat, Gujarat
- ₹35,000 - ₹45,000 a month
- Full-time
- Social media management
- Research
- In-person
Quick apply
1h
Associate Territory Manager Surat
DHL —Surat, Gujarat
- Email
- Management
- Up to 50% travel
- Sales
- Health insurance
- Paid time off
Manager Operations (SEO)
DHL —Surat, Gujarat
- Email
- Microsoft Office
- Bachelor's degree
- Travel
- Health insurance
- Paid time off
4d
Asst manager Planning
Larsen & Toubro —Surat, Gujarat
- Project management
- Bachelor's degree
Client Relationship Manager
Casting World —Vesu, Surat, Gujarat
- ₹18,000 - ₹30,000 a month
- Full-time
- Sales
- Business development
- In-person
Quick apply
8d
Human Resources Manager
Yantra Design Pvt Ltd —Vesu, Surat, Gujarat
- ₹30,000 - ₹45,000 a month
- Full-time
- Management
- Master's degree
- Human resources
Quick apply
5d

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Mgr-Events I

Marriott International, Inc -
Surat, Gujarat

Apply Now

Job details

Full-time
7 days ago

Qualifications

Customer service
Upselling
12th Pass
Events management

Full job description

Additional Information
Job Number26107198
Job CategoryEvent Management
LocationMagdalla Circle, Surat, Gujarat, India, 395007
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

CORE WORK ACTIVITIES

Managing Event Logistics and Operations

Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.

Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

Adheres to all standards, policies, and procedures.

Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.

Manages group room blocks and meeting space for average to large-sized assigned groups.

Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.

Uses his/her judgment to integrate current trends in event management and event design.

Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).

Participates in customer site inspections and assists with the sales process as necessary.

Performs other duties as assigned to meet business needs.

Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.

Ensuring and Providing Exceptional Customer Service

Delivers excellent customer service throughout the customer experience and encourages the same from other employees.

Empowers employees to provide excellent customer service.

Sets a positive example for guest relations.

Coordinates and communicates event details both verbally and in writing to the customer and property operations.

Makes presence known to customer at all times during this process.

Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

Follows up with customer post-event.

Responds to and handles guest problems and complaints.

Uses personal judgment and expertise to enhance the customer experience.

Stays available to solve problems and/or suggest alternatives to previous arrangements.

Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Interacts with guests to obtain feedback on product quality and service levels.

Ensures hourly employees understand expectations and parameters for event activities.

Leading Event Management Teams

Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.

Leads formal pre-event and post-event meetings for average to large-sized assigned groups.

Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

Supporting and Coordinating with the Sales and Marketing Function

Assists in the sales process and revenue forecasting for customer groups.

Up-sells products and services throughout the event process.

Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

Conducting Human Resources Activities

Reviews comment cards and guest satisfaction results with employees.

Observes service behaviors of employees and provides feedback to individuals and/or managers.

Assists in the development and implementation of corrective action plans.

Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.

Works with the property staff and customers to address operational challenges associated with his/her group.

Performs other duties as assigned to meet business needs.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Le MERIDIEN si ispira all'epoca dei viaggi glamour, celebrando ogni singola cultura attraverso il caratteristico spirito europeo di godersi la vita. I nostri ospiti sono curiosi e creativi, sono sempre alla ricerca di una cultura cosmopolita e apprezzano i momenti di connessione e di relax per godersi la destinazione. Offriamo un servizio autentico, chic e memorabile, insieme a esperienze che ispirano gli ospiti ad assaporare la gioia di vivere. Siamo alla ricerca di persone curiose e creative da inserire nel nostro team. Se ami il contatto con ospiti affini a te e hai un profondo desiderio di creare esperienze memorabili, ti invitiamo a esplorare le opportunità di lavoro di Le MERIDIEN. Entrando a far parte di Le MERIDIEN ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.

Apply Now

Refine Your Search

plan manager jobs in surat gujarat

Mgr-Events I

Environment Manager

Logistics Manager

IT HR Manager

HR Manager

General Manager - Gym

Manager

Maintenance Manager

Senior Marketing Manager

Cluster Manager - Key Alliances

Asst. Manager

Event Manager & Artist Manager

IT Project Manager

HR Manager

Social Media Manager

Associate Territory Manager Surat

Manager Operations (SEO)

Asst manager Planning

Client Relationship Manager

Human Resources Manager

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