Vijayawada Andhra Pradesh Customer support Jobs – 50 Open Jobs Today

Operation Head
Connectingdots —Vijayawada, Andhra Pradesh
- ₹75,000 - ₹80,000 a month
- Full-time
- Engineering
- Master's degree
- Project management
Quick apply
13d
Assistant Front Office Manager
AccorHotel —Vijayawada, Andhra Pradesh
- Full-time
- Hospitality
- English
- Supervising experience
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SENIOR CUSTOMER RELATIONSHIP & OPERATIONS EXECUTIVE
mmcarwizards —Machavaram, Vijayawada, Andhra Pradesh
- From ₹20,000 a month
- Full-time
- Hybrid work
- English
- Master's degree
- Business Administration
- Flexible schedule
Quick apply
Business Development Manager (BDM)
Vigocare Pvt Ltd —Vijayawada, Andhra Pradesh
- ₹50,000 - ₹1,00,000 a month
- Full-time
- Sales
- English
- Microsoft Office
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Customer Care Executive
MostEdge —Vijayawada, Andhra Pradesh
- Full-time
- Software troubleshooting
- Customer service
- English
- Health insurance
- Life insurance
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Receptionist, telecaller
TANVI FOODS INDIA LTD —Vijayawada, Andhra Pradesh
- From ₹13,000 a month
- Full-time
- Microsoft Excel
- B.Sc
- English
- Cell phone reimbursement
- Flexible schedule
Quick apply
Senior Sales Representative
U FUTURETECH —Vijayawada, Andhra Pradesh
- ₹63,000 - ₹1,00,000 a month
- Full-time
- Sales
- Customer service
- English
Quick apply
Customer Relationship Manager
CPC Diagnostic —Vijayawada, Andhra Pradesh
- Full-time
Computer Operator cum Receptionist
Kvbuildersninteriors —Vijayawada, Andhra Pradesh
- ₹10,000 - ₹15,000 a month
- Full-time
- Customer service
- Administrative experience
- Bachelor's degree
- Cell phone reimbursement
- Flexible schedule
Quick apply
Associate Sales Manager View Jobs
Swiggy —Vijayawada, Andhra Pradesh
- Full-time
- Microsoft Excel
- Sales
- Analysis skills
9d
Customer Service
Home First India —Vijayawada, Andhra Pradesh
- Master's degree
- Bachelor's degree
Jewellery Consultant
sp digi solutions —Vijayawada, Andhra Pradesh
- Up to ₹34,999.62 a month
- Full-time
- Sales
- Customer service
- Cashiering
- Health insurance
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Sales Manager
AVERA AI MOBILITY PVT LTD —Vijayawada, Andhra Pradesh
- ₹14,342.69 - ₹57,092.47 a month
- Full-time
- Sales
- Databases
- Business development
- Flexible schedule
Quick apply
14d
Front Office Executive (Receptionist)
RAAH SOLUTIONS —Vijayawada, Andhra Pradesh
- ₹10,000 - ₹12,000 a month
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
9d
Sales Executive
M Wholesales —Vijayawada, Andhra Pradesh
- ₹18,005.23 - ₹20,000.00 a month
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Paid time off
Quick apply
Territory Sales Manager
Cipher Meditech —Vijayawada, Andhra Pradesh
- ₹20,000 - ₹30,000 a month
- Full-time
- B.Sc
- English
- Bachelor's degree
- Paid sick time
Quick apply
3d
Assistant Sales Manager at Furniture Store
Influence Furniture —Vijayawada, Andhra Pradesh
- ₹15,000 - ₹35,000 a month
- Full-time
- Sales
- English
- In-person
- Paid time off
- Paid sick time
Quick apply
Agency Channel Sales Development Manager For Insurance
LMV Group —Vijayawada, Andhra Pradesh
- ₹25,000 - ₹55,000 a month
- Full-time
- Marketing
- Finance
- Bachelor's degree
Quick apply
EXECUTIVE N - PROJECT SALES
Asian Paints —Vijayawada, Andhra Pradesh
- Full-time
- Management
- Master's degree
- Analysis skills
Industrial- Sales Manager
Connectingdots —Vijayawada, Andhra Pradesh
- ₹50,000 - ₹1,00,000 a month
- Full-time
- Microsoft Excel
- Sales
- Master's degree
- Cell phone reimbursement
Quick apply

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Operation Head

Connectingdots
Vijayawada, Andhra Pradesh

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Job details

Permanent | Full-time
₹75,000 - ₹80,000 a month
13 days ago

Qualifications

Six Sigma Certification
Business Management
Engineering
Supply chain
Cost control
Master's degree
Six Sigma
Project management
Bachelor's degree
Team management
Scalability
Business Administration
Manufacturing
MBA
Operations
Leadership

Full job description

Job Summary

The Head – Operations will be responsible for end-to-end operational management of the business, ensuring seamless coordination across Sales, Design, Commercial, Procurement, Production, Projects, Logistics, Installation, Service and Customer Support.The role will have overall ownership of business execution, revenue, cost control, profitability, customer satisfaction, team performance, government liaison, documentation and operational excellence, ensuring that business commitments are delivered on time, within budget and to the required quality standards.

Key Responsibilities

1. End-to-End Business & Branch Operations

Take complete ownership of end-to-end operations from order confirmation to final project handover.
Drive overall branch performance covering revenue, cost, productivity, customer satisfaction and operational efficiency.
Ensure effective utilization of manpower, infrastructure, machinery, materials and other resources.
Maintain accountability, discipline and performance standards across all operational functions.

2. Sales, Commercial & Project Coordination

Work closely with Sales and Commercial teams to review order pipeline, customer commitments, commercial requirements and project feasibility.
Ensure smooth handover of confirmed orders from Sales to Operations with clear scope, timelines, cost and resource requirements.
Oversee project planning, execution, monitoring and handover within approved timelines, budgets and profitability targets.
Identify execution risks and ensure timely corrective actions.

3. Production & Manufacturing Management

Align production capacity and schedules with project requirements and delivery commitments.
Monitor productivity, quality, capacity utilization and manufacturing efficiency.
Ensure optimum utilization of CNC, Beam Saw, Edge Banding, Multi-Boring and related resources.
Reduce production delays, rework, rejection and material wastage.

4. Procurement, Inventory & Vendor Management

Ensure timely procurement and availability of materials as per project and production requirements.
Monitor inventory levels and control stock-outs, excess inventory and material wastage.
Monitor vendor performance, quality, delivery timelines and commercial commitments.
Ensure effective material planning from order confirmation through production and installation.

5. Logistics, Installation & Project Execution

Oversee logistics planning, transportation, site delivery and material movement to ensure timely project execution.
Monitor installation schedules, manpower deployment and site progress.
Ensure installation is completed as per approved drawings, timelines and quality standards.
Minimize transportation delays, material damages, installation issues and project rework.

6. Customer Experience, Service & Snag Management

Take ownership of critical customer escalations related to delivery, quality, installation and service.
Oversee end-to-end service and snag management, ensuring timely allocation, follow-up and closure.
Monitor customer complaints, warranty issues and pending handovers to ensure timely resolution.
Ensure project closure after customer acceptance and completion of agreed deliverables.

7. Government Liaison & Documentation Management

Coordinate with Government departments, authorities and external agencies for operational, project and statutory matters.
Manage government-related documentation, approvals, submissions, tenders, licences and statutory records as applicable.
Ensure timely submission, renewal and follow-up of required documents and approvals.
Maintain proper records, trackers and documentation for compliance, audit readiness and easy retrieval.

8. Cost Control, P&L & Business Performance

Drive operational contribution towards revenue, profitability and P&L performance.
Monitor project margins, operational costs, budgets and business expenses.
Identify cost leakages and implement corrective actions to improve profitability and operational efficiency.
Present regular business, financial and operational performance reports to the Managing Director.

9. Team Leadership & Manpower Management

Lead, develop and manage cross-functional Operations teams with clear KRAs, KPIs and accountability.
Plan manpower requirements based on business volume, project pipeline and operational needs.
Build a strong second line of leadership through training, mentoring and performance management.
Foster a culture of ownership, teamwork, discipline and performance.

10. Process, SOP, MIS & Compliance Management

Develop and implement SOPs, workflows, checklists and operational controls across functions.
Establish and monitor MIS and dashboards covering orders, projects, production, inventory, dispatch, installation, service, revenue and productivity.
Ensure compliance with company policies, statutory requirements, quality standards and safety practices.
Identify process gaps and drive continuous improvement, operational efficiency and accountability.

11. Strategic & Business Improvement

Identify opportunities to improve productivity, profitability, customer experience and operational scalability.
Develop operational plans aligned with business growth, capacity and expansion objectives.
Evaluate new processes, systems and technologies to improve operational efficiency.
Support the Managing Director in strategic decisions related to business growth, manpower, infrastructure and operational expansion.

Qualifications

Bachelor’s degree in Engineering, Business Administration, Operations Management or a related field.
MBA / Master’s degree in Operations or Business Management will be an added advantage.
Certification in Project Management, Operations, Lean / Six Sigma or Supply Chain will be preferred.

Experience

15+ years of overall experience with 5–7 years in a senior operations, business unit, branch or project operations leadership role.
Experience in modular furniture, furniture manufacturing, interior fit-out, turnkey projects, construction or related industries with exposure to end-to-end operations, cost control and team management.

Technical Skills

End-to-End Operations & Project Management
Production & Manufacturing Management
Procurement, Inventory & Vendor Management
Cost Control, Budgeting & P&L Management
MIS, KPI & ERP / CRM Systems
SOP, Quality, Compliance & Process Management

Soft Skills

Leadership & Team Management
Business Acumen & Strategic Thinking
Decision-Making & Problem Solving
Communication & Stakeholder Management
Negotiation & Conflict Resolution
Ownership, Accountability & Execution Focus

Pay: ₹75,000.00 - ₹80,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

customer support jobs in vijayawada andhra pradesh

Operation Head

Assistant Front Office Manager

SENIOR CUSTOMER RELATIONSHIP & OPERATIONS EXECUTIVE

Business Development Manager (BDM)

Customer Care Executive

Receptionist, telecaller

Senior Sales Representative

Customer Relationship Manager

Computer Operator cum Receptionist

Associate Sales Manager View Jobs

Customer Service

Jewellery Consultant

Sales Manager

Front Office Executive (Receptionist)

Sales Executive

Territory Sales Manager

Assistant Sales Manager at Furniture Store

Agency Channel Sales Development Manager For Insurance

EXECUTIVE N - PROJECT SALES

Industrial- Sales Manager

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