Gurgaon H.o Gurugram Haryana Operations manager Jobs – 446 Open Jobs Today

Associate Operations Manager
ApplyBoard —Gurugram, Haryana
- Full-time
- Bachelor's degree
- Communication skills
- Flexible schedule
Manager - Operations (Banking & Reco) - LAP
Clix Capital —Gurugram, Haryana
- Full-time
- Finance
- Master's degree
- Analysis skills
Landside Operations Manager
Maersk —Gurugram, Haryana
- Full-time
- Bachelor's degree
- Business Administration
Facility Manager
JLL —Gurugram, Haryana
- PMP
- Analysis skills
- Project management
- Health insurance
Order to Cash Operations Manager
Accenture —Gurugram, Haryana
- Full-time
- Oracle
- ERP systems
- Finance
HR & Operations Manager
HireQED.ai —Gurugram, Haryana
- ₹4,90,000 - ₹5,30,000 a year
- Full-time
- Microsoft Excel
- Human resources
- Recruiting
Quick apply
Assistant Manager - HR - Operations - CBS - TAL - Learning - Gurgaon
EY —Gurugram, Haryana
- Civil engineering
- Computer Science
- Engineering
Program Manager - Business Operations
Medhavi —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
Associate Director - Insurance Operations
Marsh McLennan Agency —Gurugram, Haryana
- Full-time
- Hybrid work
- Management
- Project management
- Bachelor's degree
Operations Manager/ Client Relationship Manager
Vogueshaire —Gurgaon H.O, Gurugram, Haryana
- ₹40,000 - ₹60,000 a month
- Full-time
- English
- Microsoft Office
- Bachelor's degree
Quick apply
Quality Lead, YouTube Global Vendor Operations
YouTube —Gurugram, Haryana
- Full-time
- Data analysis skills
- Master's degree
- Bachelor's degree
Operations Manager , Team lead
ASSPL - Delhi —Gurugram, Haryana
- Weekend availability
- Management
- Bachelor's degree
- Leadership
- Flexible schedule
Associate Director | S&T - BPR | Gurugram | Supply Chain & Network Operations
Deloitte —Gurugram, Haryana
- Master's degree
- Team management
- Travel
Associate General Manager / General Manager - Operations & Strategy
StayVista —Gurugram, Haryana
- Hospitality
- Master's degree
- Bachelor's degree
Quick apply
M2 Senior Manager - Financial Operations
PayU —Gurugram, Haryana
- Microsoft Excel
- Microsoft Office
- Master's degree
Module Lead – Payments, Card Operations & Projects
IDBI Intech —Gurugram, Haryana
- Management
- PMP
- Master's degree
Vice President – Lending Operations
Cybrain software solutions pvt Ltd —Gurugram, Haryana
- ₹20,00,000 - ₹25,00,000 a year
- Full-time
- Finance
- Master's degree
- Analysis skills
- Flexible schedule
Quick apply
Assistant Facility Manager
JLL —Gurugram, Haryana
- Customer service
- Microsoft Office
- Analysis skills
- Health insurance
Operations Manager
Elivaas —Manesar, Haryana
- ₹60,000 - ₹70,000 a month
- Full-time
- English
- Supervising experience
- Bachelor's degree
Quick apply
Assistant Manager- Operations
SMEC —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Oracle
- Finance

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Associate Operations Manager

ApplyBoard -
Gurugram, Haryana

Apply Now

Job details

Full-time

Benefits

Flexible schedule

Qualifications

Jira
Quality assurance
Bachelor's degree
Fraud prevention and detection
Account management
Communication skills

Full job description

ApplyBoard simplifies the study abroad application process by connecting international students, international student advisors, and educational institutions on one personalized platform. For more than a decade, ApplyBoard's team members have been dedicated to breaking down barriers to international education, while thriving at a company that invests in their career growth. Our six core values guide us in our mission to educate the world, and are the foundation of our company culture. As an organization built on diversity, our team members are representative of the students we support.

The Opportunity:

The Associate Operations Manager oversees the daily operations of the customer experience team, ensuring tasks are completed efficiently and KPIs are met. This position involves coaching and mentoring team members, monitoring performance, and providing guidance on complex admissions issues while ensuring accurate and timely application processing. The Associate Operations Manager also drives continuous improvement through process documentation, optimization, and collaboration with cross-functional teams to resolve escalations and enhance automation success rates.

What you will be doing everyday:

Team Oversight & Leadership

Oversee the daily operations of the admissions team to ensure effective workflow and task completion.
Monitor team performance to ensure KPIs are met and team goals are achieved
Create and share progress reports with the PSM.
Provide coaching, mentoring, and training to support the ongoing development of individual team members and the team as a whole
Assist the team members by ensuring requirements are clear and accurate for each school. Any changes are implemented accordingly
Manage Team application assignments and workload to ensure all priority tasks are being completed

Training & Knowledge Sharing

Provide support in the onboarding and training of new and existing team members.
Ensure all training materials are regularly reviewed and updated to reflect current processes.
Provide expert knowledge and act as a resource for team members navigating complex admissions issues.

Escalation Management

Support and monitor application-level escalations from Sales and Customer Support
Support the resolution of process-related and application-specific escalations, such as:
- Portal issues
- Program changes
- Resubmissions
Serve as the go-to escalation point for outlier or sensitive applications and relationship disturbances.
Manage and take timely, appropriate action on Jira escalation tickets.

Process Documentation & Optimization

Perform Road Runner and Submission RPA (Robotic Process Automation) manual tasks when required
Ensure accurate and timely processing of applications using relevant systems and workflows
Assist in documenting and maintaining standard operating procedures for admissions processes.
Analyze application rejections in collaboration with internal stakeholders and partner schools; identify trends and recommend improvements.
Track and monitor the success rate of automation tools; identify areas for improvement and work with relevant teams to implement enhancements.

What you bring to the table:

Strong operational ownership and data-driven mindset.
Ability to lead cross-functional teams toward common enrollment goals.
Skilled in relationship management, process optimization, and performance coaching.
3-4 years of experience in customer experience or account management
High attention to detail, especially in fraud detection and quality assurance.
Familiarity with performance dashboards, Jira, and reporting systems
Minimum Associate's Degree (Bachelor's Degree preferred
Excellent adaptability to work under pressure in a fast-paced and demanding environment, deliver work with high quality, and meet tight deadlines
Excellent communication and interpersonal skills
Ability to collaborate with internal teams and external partners
Ability to work independently and as part of a team
Ability to work flexible hours to support global operations and stakeholder needs.

About ApplyBoard

ApplyBoard empowers students around the world to access international education. Our global team leverages cutting-edge technology to build innovative tools and share sector insights that support our network of international students and 1,500+ partner institutions. We've helped more than 1,300,000 students from over 180 countries with their study abroad journey so far, and we're just getting started.

Ready to join us? We're grateful for your interest in joining the ApplyBoard team. However, only select applicants will be contacted for an interview.

We may use artificial intelligence tools to support the hiring process, potentially while reviewing applications, analyzing resumes, or assessing applicant responses. These tools don't replace human judgment, and final hiring decisions are made by our team members. If you'd like more information about how your data is processed, please contact us.

ApplyBoard welcomes applications from people with disabilities. Accommodations are available upon request for candidates in all aspects of the hiring and selection process.

Apply Now

Refine Your Search

operations manager jobs in gurgaon h.o gurugram haryana

Associate Operations Manager

Manager - Operations (Banking & Reco) - LAP

Landside Operations Manager

Facility Manager

Order to Cash Operations Manager

HR & Operations Manager

Assistant Manager - HR - Operations - CBS - TAL - Learning - Gurgaon

Program Manager - Business Operations

Associate Director - Insurance Operations

Operations Manager/ Client Relationship Manager

Quality Lead, YouTube Global Vendor Operations

Operations Manager , Team lead

Associate Director | S&T - BPR | Gurugram | Supply Chain & Network Operations

Associate General Manager / General Manager - Operations & Strategy

M2 Senior Manager - Financial Operations

Module Lead – Payments, Card Operations & Projects

Vice President – Lending Operations

Assistant Facility Manager

Operations Manager

Assistant Manager- Operations

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