India Remote Application support engineer Jobs – 586 Open Jobs Today

Level 1 – Customer Support Engineer
LakeFusion —Remote
- Full-time
- Remote
- Azure
- Software troubleshooting
- Customer service
Web Services Application Support Engineer
MNJ Software —Remote
- Full-time
- Remote
- DevOps
- English
- Master's degree
- Work from home
L2 cloud support engineer
Confidence Way —Remote
- Full-time
- Remote
- Computer Science
- Customer service
- DevOps
- Work from home
Quick apply
Quality Assurance Engineer
Learntastic —Remote
- Full-time
- Remote
- Java
- SQL
- Analysis skills
Quick apply
IT Systems Engineer
Porch Group Media —Remote
- ₹16,87,500 - ₹23,62,500 a year
- Full-time
- Remote
- Azure
- Computer Science
- Software troubleshooting
- Paid holidays
- Health insurance
Site Reliability Engineer – Data Center
Aldaa —Remote
- ₹20,00,000 - ₹30,00,000 a year
- Full-time
- Remote
- Oracle
- Bachelor's degree
- Electrical Engineering
- Work from home
Quick apply
10d
Databricks Engineer
ASYVA INFOTECH —Remote
- ₹70,000 - ₹80,000 a month
- Full-time
- Remote
- Azure
- DevOps
- SQL
- Work from home
- Flexible schedule
Quick apply
ServiceNow lead engineer (CTA certified)
Work4Flow —Remote
- Up to ₹25,00,000 a year
- Full-time
- Remote
- Computer Science
- Master's degree
- Analysis skills
- Paid time off
- Work from home
Quick apply
GxP - Computer System Validation Engineer (Scientific Informatics Systems)
ITSoli India Pvt Ltd. —Remote
- Up to ₹30,00,000 a year
- Full-time
- Remote
- Azure
- Computer Science
- DevOps
- Work from home
- Flexible schedule
Quick apply
Data Engineer
optimhire —Remote
- ₹5,09,523.85 - ₹18,68,850.93 a year
- Full-time
- Remote
- Azure
- Computer Science
- Databases
Quick apply
Senior Data Engineer
Speshally.nhs —Remote
- ₹5,09,436.64 - ₹12,68,808.54 a year
- Remote
- Microsoft Excel
- Azure
- DevOps
Quick apply
1d
Senior Application Engineer
FinalQuadrant SuiteCase —Remote
- Remote
- Computer Science
- Java
- Bachelor's degree
IT Systems Engineer
Porch —Remote
- ₹16,87,500 - ₹23,62,500 a year
- Full-time
- Remote
- Azure
- Computer Science
- Software troubleshooting
- Paid holidays
- Health insurance
Senior Engineer, Tech support
Nagarro —Remote
- Remote
Quick apply
Retail Retalix Solution Specialist
Eurolaser technologies —Remote
- ₹30,000 - ₹70,000 a month
- Remote
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
Data Engineer
Dogra Technologies —Remote
- Full-time
- Remote
- Azure
- Computer Science
- DevOps
Quick apply
Database Administrator
Bhrigu LLC —Remote
- Full-time
- Remote
- Master's degree
- SQL
- AWS
- Health insurance
- Paid time off
Quick apply
15h
Data Analyst
Portcast —Remote
- Full-time
- Remote
- Computer Science
- Master's degree
- SQL
Quick apply
Data Engineer||
WebSenor InfoTech —Remote
- Full-time
- Remote
- Azure
- Computer Science
- Software troubleshooting
Quick apply
Senior Data Engineer
DataPattern —Remote
- Remote
- Windows
- SQL
- AI
- Flexible schedule
Quick apply

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Level 1 – Customer Support Engineer

LakeFusion
Remote

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Job details

Full-time

Qualifications

Jira
ITIL Certification
Azure
Software troubleshooting
Customer service
Technical support
Databases
SQL
Data management
Zendesk
Data analytics
ETL
JSON
SaaS
Communication skills
Python
CompTIA A+
Help desk

Full job description

About the Role

LakeFusion is seeking a Customer Support Engineer (Level 1) to provide frontline support for our Master Data Management platform, built natively on the Databricks Data Intelligence Platform. In this role, you will serve as the first point of contact for customers, helping resolve foundational technical issues and ensuring a smooth user experience across the platform.

You will take a hands-on role in troubleshooting common issues related to data ingestion, pipeline configuration, access, and platform usage, while guiding customers through onboarding tasks such as connecting data sources and configuring basic workflows. This includes managing support tickets, documenting issues, and ensuring timely resolution in line with service expectations.

Working closely with Level 2 support and engineering teams, you will escalate more complex issues with clear context and contribute to improving internal documentation and support processes. You will also help identify recurring issues and provide feedback to enhance overall product reliability and usability.

This is a highly collaborative role suited for someone who thrives in a fast-paced environment, where problem-solving, clear communication, and delivering a strong customer experience are central to success.

‍

What you'll do
Serve as the first point of contact for customer support requests via email, chat, and ticketing systems
Troubleshoot and resolve foundational technical issues related to the LakeFusion platform, including login and access issues, data ingestion failures, pipeline configuration errors, and golden record display problems
Guide customers through onboarding tasks such as source system connections, entity type configuration, data imports, and basic match rule setup
Document, track, and manage support tickets, ensuring timely updates and resolution within SLA targets
Escalate complex or unresolved issues to Level 2 or engineering with clear reproduction steps, relevant logs, and environment context
Maintain accurate records of customer interactions, issues, and resolutions in the knowledge base
Identify recurring issues and contribute to internal documentation and process improvements
Communicate clearly and professionally with customers of varying technical backgrounds
What we're looking for
1+ year of experience in a technical support, help desk, or customer service role (or equivalent training)
Basic understanding of data management concepts — databases, data imports/exports, file formats (CSV, JSON, Parquet)
Comfort reading simple SQL queries to help customers investigate data issues (e.g., querying a Databricks table to check record counts or spot missing values)
Familiarity with cloud data platforms — awareness of Databricks, Snowflake, or Microsoft Fabric is a plus even without deep hands-on experience
Experience with ticketing systems (e.g., Zendesk, Freshdesk, Jira Service Management)
Strong troubleshooting and problem-solving skills
Excellent written and verbal communication skills
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
Customer-focused mindset with a genuine commitment to resolution quality
Eagerness to grow technical skills in lakehouse and MDM concepts
Nice-to-have
Hands-on experience with Databricks, Snowflake, or Azure-based data platforms
Familiarity with Delta Lake, Delta tables, or medallion architecture concepts
Exposure to ETL or data pipeline concepts (e.g., understanding what a source-to-target mapping is)
Basic Python scripting ability — enough to read a stack trace or a simple notebook cell
Experience supporting enterprise SaaS applications
Background in data analytics, data operations, or data quality workflows
IT certifications (e.g., CompTIA A+, ITIL Foundation)
About LakeFusion

LakeFusion is the modern Master Data Management (MDM) company. Global enterprises across industries ranging from retail to manufacturing and financial services rely on the LakeFusion platform to unify, govern, and deliver trusted data entities such as customers, products, suppliers, and employees. Built natively on the Databricks Lakehouse, LakeFusion creates a single source of truth that powers analytics and AI. LakeFusion enables organizations worldwide to accelerate innovation with trusted and governed data.

Apply Now

Refine Your Search

application support engineer jobs in india remote

Level 1 – Customer Support Engineer

Web Services Application Support Engineer

L2 cloud support engineer

Quality Assurance Engineer

IT Systems Engineer

Site Reliability Engineer – Data Center

Databricks Engineer

ServiceNow lead engineer (CTA certified)

GxP - Computer System Validation Engineer (Scientific Informatics Systems)

Data Engineer

Senior Data Engineer

Senior Application Engineer

IT Systems Engineer

Senior Engineer, Tech support

Retail Retalix Solution Specialist

Data Engineer

Database Administrator

Data Analyst

Data Engineer||

Senior Data Engineer

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