Pune Maharashtra Head of digital Jobs – 172 Open Jobs Today

D&T Global Head of IT Operations Transformation
Aramex International L. L. C. —Pune, Maharashtra
- Bachelor's degree
- Leadership
Founder success manager
Ecolux Enterprises —Pune, Maharashtra
- ₹65,000 - ₹70,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Administrative experience
- Paid time off
- Cell phone reimbursement
Quick apply
7d
Delivery Infrastructure Transformation Head
Wipro Limited —Pune, Maharashtra
- Project management
- Agile
Apprenticeship/ Business Development Manager (BDM)
Greysim Learning Foundation —Pune, Maharashtra
- ₹30,000.00 - ₹47,209.62 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
Quick apply
1d
Head of Ecommerce and marketing
Neeraj bhagat & company —Pune, Maharashtra
- ₹70,000 - ₹1,20,000 a month
- Full-time
- English
- In-person
- Leadership
Quick apply
State Head - Network Deployment
Sterlite Technologies Limited —Koregaon Park, Pune, Maharashtra
- Full-time
- Bachelor's degree
- AI
Quick apply
Team leader
Wipro Limited —Pune, Maharashtra
- Team management
- Leadership
- Banking
State Head - Network Deployment
STL - Sterlite Technologies Limited —Koregaon Park, Pune, Maharashtra
- Full-time
- Bachelor's degree
- AI
B2B Marketing Manager – Security & AI Solutions
NBC ELITE —Pune, Maharashtra
- ₹50,000 - ₹75,000 a month
- Full-time
- Analysis skills
- In-person
- AI
Quick apply
Urgent opening for BDE/Sr. BDE
Nanostuffs Technologies Pvt. Ltd. —Pune, Maharashtra
- ₹3,00,000 - ₹7,00,000 a year
- Full-time
- Salesforce
- Presentation skills
- Communication skills
- Health insurance
- Paid time off
Quick apply
Walkin Interviews: Technical Recruiter 2nd and 3rd June
Bookit Digital Technologies Pvt Ltd —Pune, Maharashtra
- ₹3,00,000 - ₹10,00,000 a year
- Full-time
- Recruiting
- In-person
- Communication skills
- Health insurance
- Paid time off
Quick apply
3d
General Manager - Compliance Officer & Anti Bribery Lead
Vodafone —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Supply Chain Insight Analyst
SKF —Pune, Maharashtra
- Oracle
- ERP systems
- SQL
SEO Team Lead
Techmagnate —Yerawada, Pune, Maharashtra
- Up to ₹7,20,000 a year
- Full-time
- Project management
- Bachelor's degree
- In-person
Quick apply
10d
Director - Data Catalogue & Modelling
Barclays —Pune, Maharashtra
- AWS
- Analysis skills
- AI
13d
Business Development Head
Sterlite Technologies Limited —Koregaon Park, Pune, Maharashtra
- English
- Master's degree
- Travel
Quick apply
3d
Business Analyst Consultant (Category - Senior Engineer)
Codvo.ai —Pune, Maharashtra
- Analysis skills
- Bachelor's degree
- Agile
Sr. STEM Trainer
TechHive Global Consulting —Pune, Maharashtra
- ₹2,50,000 - ₹3,50,000 a year
- Full-time
- Bachelor's degree
- Classroom experience
- In-person
Quick apply
2d
Business Analyst
Centre for Computational Technologies —Pune, Maharashtra
- Azure
- ERP systems
- Master's degree
Business Development Manager
Weekday —Pune, Maharashtra
- ₹3,50,000 - ₹9,00,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
2d

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D&T Global Head of IT Operations Transformation

Aramex International L. L. C.
Pune, Maharashtra

Apply Now

Job details

Qualifications

CI/CD
IT service management
Bachelor's degree
Release management
ITIL
Continuous integration
Splunk
ServiceNow
Problem management
Leadership
Identity & access management
Information Technology

Full job description

Posting Start Date: 5/4/26

Purpose of the Job

The Head of Operations Transformation is a senior leadership role accountable for driving the end-to-end transformation of Aramex Digital & Technology operations, with an initial and critical focus on IT Service Management (ITSM) transformation aligned to ITIL v4 and enabled through ServiceNow MSP.
The role owns the design, implementation, adoption, and sustained performance of future-state operational processes across IT Operations, Security/SOC, NOC (the Command Centre), Release Management, Infrastructure, Cloud, and Business Applications. It will also ensure Foundational Transformation across Release Management with the aim of achieving full control, quality and modern Release Management practices and the implementation of Asset Management and the Global Configuration Management Database (CMDB) as the foundational baseline for all lT Operations globally.

Standardized, enterprise-wide ITSM and Release Management processes.

This role ensures that Aramex progresses from current ITSM maturity levels toward Level 3+ (Established / Predictable) across core processes.)

A single Asset repository and CMDB globally integrated fully into global processes.
Improved service reliability, predictability, and user experience

This role is intentionally positioned as a senior transformation leader, not an operational process owner. It is designed to uplift capability, embed governance, and leave behind a sustainable operating model.

Job Description

Transformational:

This significant transformation program will affect all D&T, all programs, all regions and will be a first-time implementation for Aramex, bringing the processes in line with modern, contemporary technical practice.

Stream A] ITSM Transformation

Own and lead the ITSM Transformation Program, covering Incident, Problem, Change, Release, Event, Knowledge, Configuration, and Service Catalogue Management.
Act as Aramex’s accountable owner for Phase 2 ITSM Design & Implementation, ensuring delivery aligns with:
- ITIL v4 best practices
- MSP-supported ServiceNow constraints
Translate program deliverables into embedded BAU operating models, including:
- TO-BE processes, workflows, and governance.
- Clear RACI, escalation paths, and decision rights
Drive cross-functional alignment across IT Ops, SOC, NOC, Release Management, Infra, Cloud, and Application teams.

Stream B] Release Management Transformation

Automation Across the Lifecycle and implementation of the new DevSecOps toolchain
- Prioritize automation in testing, deployment, and infrastructure provisioning to reduce manual effort and errors.
- CI/CD Pipeline Optimization to streamline build and release workflows with the new toolchain.
Monitoring & Observability
- Enhance operational visibility using APM monitoring tools within the Command Centre.
- Implementation of Splunk and Elastic toolsets for full APM monitoring.
Governance & Compliance
- Implement centralized dashboards for vulnerability tracking and compliance metrics.
- Enforce strong IAM controls and role-based access.

Stream C] Asset Management and CMDB Transformation

Establish the CMDB presentation explains CMDB’s role in centralizing IT infrastructure data and mapping relationships, while ITAM focuses on asset lifecycle and financials.

- Use agentless discovery tools for speed and accuracy.
- Validate and cleanse data before populating the CMDB.
- services).
- Decide on appropriate data granularity—track what supports business outcomes.
Integration with ITSM & Security
- Ensure seamless integration with ITSM workflows (incident, change, problem management).
- Link CMDB with SIEM for proactive threat detection.
Governance & Continuous Improvement

Assign CI ownership and define recurring duties.
Embed processes for CMDB ongoing governance.

Customer:

Improve end-user and business experience by reducing friction, ambiguity, and service variability.
Ensure IT services are business-aligned, measurable, and transparent.

Job Requirements - Experience and Education

15+ years of experience in IT Operations, Service Management, or large-scale technology transformation roles.
Proven leadership of enterprise ITSM transformations, ideally in complex, multi-region organizations.
Strong hands-on experience with ITIL v4, operating model design, and process governance.
Experience working with ServiceNow (enterprise or MSP-based models preferred).
Demonstrated ability to lead vendors and ensure client-side accountability for outcomes.
Strong background in operational governance, KPI design, and performance management.
Bachelor’s degree in Information Technology, Engineering, or related field.
ITIL v4 Managing Professional or equivalent strongly preferred.
Experience of automation for CI/CD pipelines and release management preferred.
Experience of establishing a CMDB integrated with ITSM preferred.

Leadership Behaviors

Building Outstanding Teams

Setting a clear direction

Simplification

Collaborate & break silos

Execution & Accountability

Growth mindset

Innovation

Inclusion

External focus

Skills

Apply Now

Refine Your Search

head of digital jobs in pune maharashtra

D&T Global Head of IT Operations Transformation

Founder success manager

Delivery Infrastructure Transformation Head

Apprenticeship/ Business Development Manager (BDM)

Head of Ecommerce and marketing

State Head - Network Deployment

Team leader

State Head - Network Deployment

B2B Marketing Manager – Security & AI Solutions

Urgent opening for BDE/Sr. BDE

Walkin Interviews: Technical Recruiter 2nd and 3rd June

General Manager - Compliance Officer & Anti Bribery Lead

Supply Chain Insight Analyst

SEO Team Lead

Director - Data Catalogue & Modelling

Business Development Head

Business Analyst Consultant (Category - Senior Engineer)

Sr. STEM Trainer

Business Analyst

Business Development Manager

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