Maharashtra Center technician Jobs – 119 Open Jobs Today

Assistant Manager - IT Service Support
John Cockerill —Mumbai, Maharashtra
- Azure
- English
- Windows
Service Advisor
Kamdhenu Honda —Gondia, Maharashtra
- ₹10,000 - ₹12,000 a month
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
Quick apply
3d
Supervisor Service Technical Support
Vertiv —Thane District, Maharashtra
- Weekend availability
- Analysis skills
- Bachelor's degree
- Travel
13d
Metallurgist - Reciprocating Rod Lift Systems
Weatherford —Navi Mumbai, Maharashtra
- Full-time
- Laboratory experience
- Analysis skills
- Bachelor's degree
Plumber Technician
Shiv Saishraddha services —Ghatkopar, Mumbai, Maharashtra
- From ₹18,000 a month
- Full-time
- Plumbing
- Welding
- Construction
Quick apply
5d
Dialysis Technician
Ulhasnagar Municipal Corporation Super Speciality Hospital —Thane, Maharashtra
- ₹15,000 - ₹22,000 a month
- Full-time
- Patient monitoring
- B.Sc
- Bachelor's degree
Quick apply
Multi Skill Technician
Nirvaa Solutions pvt Ltd —Mumbai, Maharashtra
- ₹12,000 - ₹14,000 a month
- Full-time
- Electrical experience
- Bachelor's degree
- HVAC
Quick apply
1d
X-Ray Technician
FAYTH CLINIC —Prabhadevi, Mumbai, Maharashtra
- ₹18,000 - ₹20,000 a month
- Full-time
- Blood sampling
- In-person
- Paid time off
Quick apply
Mechanical Fitter
Electronic & Engineering Co. (I) Pvt. Ltd. —Andheri West, Mumbai, Maharashtra
- ₹20,000 - ₹25,000 a month
- Full-time
- In-person
- Mechanical knowledge
- Paid time off
- Cell phone reimbursement
Quick apply
Data Center Regional Electrical Field Engineer, Field Engineering
ADSIPL - Maharashtra —Mumbai, Maharashtra
- Full-time
- Engineering
- Master's degree
- AWS
Electrical Services
Miraj Engineering Services —Thane District, Maharashtra
- Manufacturing
Network Cabling Quality Technician, Global Network Deployment Quality Assurance Cabling
ADSIPL - Maharashtra —Mumbai, Maharashtra
- Full-time
- AWS
- Travel
- Computer networking
Accountant
Mahindra Sahyadri Motors Pvt. Ltd (Swargate) —Swargate, Pune, Maharashtra
- ₹15,000 - ₹25,000 a month
- Full-time
- Bachelor's degree
- Accounting
- In-person
Quick apply
Maintenance Electrician
Nirvaa Solutions pvt Ltd —Mumbai, Maharashtra
- ₹22,000 - ₹23,700 a month
- Full-time
- Electrical experience
- Bachelor's degree
- Plumbing
Quick apply
9d
Diagnostic Engineer Chillers-Rental Uptime
Atlas Copco Group —Pune, Maharashtra
- Hybrid work
- Management
- Schematics
- English
Executive MOD Sales
Otis —Thane District, Maharashtra
- Full-time
10d
BMS Operator
Nirvaa Solutions pvt Ltd —Mumbai, Maharashtra
- ₹20,000 - ₹22,000 a month
- Full-time
- Supervising experience
- Electrical experience
- Bachelor's degree
Quick apply
9d
Azure Administrator
Konverge Technologies Private Limited —Airoli, Navi Mumbai, Maharashtra
- ₹3,19,835.50 - ₹3,60,000.47 a year
- Full-time
- Azure
- Windows
- SQL
Quick apply
CRM Executive
Beso Enterprises PVT LTD —Juhu, Maharashtra
- ₹30,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- Customer service
- Bachelor's degree
Quick apply
Cath Lab Assistant
Kaizen Super Speciality Hospital —Thane District, Maharashtra
- ₹15,000 - ₹25,000 a month
- Full-time
- Laboratory experience
- Computer skills
- In-person
Quick apply

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Assistant Manager - IT Service Support

John Cockerill -
Mumbai, Maharashtra

Apply Now

Job details

Qualifications

Microsoft Windows Server
Jira
Azure
SCCM
English
Windows
Technical support
Quality assurance
Confluence
ITIL
SharePoint
Communication skills
Active Directory

Full job description

John Cockerill, enablers of opportunities

Driven since 1817 by the entrepreneurial spirit and thirst for innovation of its founder, the John Cockerill Group develops large-scale technological solutions to meet the needs of its time: facilitating access to low carbon energies, enabling sustainable industrial production, preserving natural resources, contributing to greener mobility, enhancing security and installing essential infrastructures.

Its offer to businesses, governments and communities consists of services and associated equipment for the sectors of energy, defence, industry, the environment, transports, and infrastructures. With over 6,000 employees, John Cockerill achieved a turnover of € 1,209 billion in 2023 in 29 countries, on 5 continents.

www.johncockerill.com

John Cockerill – Who we are:

Meeting the needs of our time is the purpose of the John Cockerill Group. While the world changes more and more rapidly, it also faces more and more complex challenges: diminishing resources, population growth, globalization of the economy, etc.

At John Cockerill, our ambition is to combine the expertise gained from our long-standing tradition and the technologies born of our spirit of innovation to develop unique large-scale technical solutions. Solutions capable of supplementing the measures to be taken at the political, educational, economic and societal levels.

The services and equipment that we offer are efficient and sustainable. We are now looking for Service Request Support Specialist

Job Profile:

As a Service Request Support Specialist, your primary role will be to provide technical and functional support to company end-users to address their service requests. You will be responsible for handling user requests related to IT services, troubleshooting technical issues, and coordinating with other team members to ensure efficient and timely assistance.

What is our challenge for you?

Technical Complexity: The role involves dealing with a variety of service requests, which can be technically complex and require a deep understanding of IT systems and internal processes.

Problem-Solving: You will regularly diagnose and resolve issues related to service requests, ensuring they are addressed effectively and satisfactorily for users.

Interdepartmental Collaboration: Working with other team members as well as different stakeholders to ensure resolution of service requests can be challenging due to the coordination required and the diverse requirements of users.

Opportunities:

Skill Development: This role offers an opportunity to enhance technical and functional skills in service request support, as well as in related areas such as IT service management tools and collaboration platforms.

Cross-Functional Exposure: By working with different teams and handling a variety of requests, you will have the opportunity to understand various aspects of the business and contribute to its growth.

Impact: By ensuring effective support of service requests, you will directly contribute to the operational efficiency of the company and end-user satisfaction.

Career Advancement: Mastery in this role could open doors for advancement into roles with more responsibility within the IT department or the organization as a whole.

What can we offer for you?

Our company values teamwork, innovation, and dedication. We offer a supportive and collaborative work environment where everyone is encouraged to share their ideas and contribute to our success.

To succeed in this role (Mandatory Requirement):

Soft skills:

Excellent problem-solving skills
Good oral and written communication skills
Customer and service oriented
Team player, sharing information spontaneously
Pragmatic and solution-oriented Organized and rigorous
Available and flexible
Autonomous, self-taught, responsible

Technical skills:

Computer technician or equivalent experience
At least 3 years' experience in a similar role in an internationally distributed organization.
Fluency in English (spoken and written)
Good knowledge of Office 2021, 365
Good knowledge of Windows 10, 11
Good knowledge of PC hardware and peripherals
Proficiency in managing users, computers and groups in Active Directory and Azure Active Directory.
Proficiency in managing email addresses and shared mailboxes and distribution lists in Exchange On-Premises and Online.
Good knowledge in Microsoft 365 administration (Teams, Sharepoint Online, Onedrive)

Assets:

Windows Server
System Center Configuration Manager
Basic routers and switches
ITIL
Atlassian suite (Jira, Confluence
Experience in providing technical support to European clients.

Accountabilities and decisions:

Providing technical and functional support to end-users to address their service requests.
Diagnosing and resolving issues related to service requests.
Collaborating with other team members to ensure efficient resolution of requests.
Assisting users in understanding and effectively using IT services.
Escalating and following up on requests with second- and third-line support as needed.
Participating in testing and quality assurance of custom-built applications and integrations.
Ensuring users adhere to established governance policies and standards.
Participating in root cause analysis and incident reporting.
Identifying, diagnosing, and resolving incidents within target SLAs.
Maintaining or improving internal customer satisfaction scores.

Deliverables:

Structured and systematic analysis of service requests.
Structured and systematic analysis of incidents.
Timely resolution of service requests within agreed SLAs.
Maintenance and creation of new documentation in the ICT knowledge base.
Redaction of documentation in the internal knowledge base and/or customer-facing Help Portal.

John Cockerill offers you career and development opportunities within its various sectors in a friendly working environment.
Do you want to work for an innovative company that will allow you to take up technical challenges on a daily basis?
We look forward to receiving your application and to meeting you!

<span 72="">Discover our job opportunities in details on www.johncockerill.com

Apply Now

Refine Your Search

center technician jobs in maharashtra

Assistant Manager - IT Service Support

Service Advisor

Supervisor Service Technical Support

Metallurgist - Reciprocating Rod Lift Systems

Plumber Technician

Dialysis Technician

Multi Skill Technician

X-Ray Technician

Mechanical Fitter

Data Center Regional Electrical Field Engineer, Field Engineering

Electrical Services

Network Cabling Quality Technician, Global Network Deployment Quality Assurance Cabling

Accountant

Maintenance Electrician

Diagnostic Engineer Chillers-Rental Uptime

Executive MOD Sales

BMS Operator

Azure Administrator

CRM Executive

Cath Lab Assistant

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