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Project Operations Manager – Digital Marketing Agency REMOTE

Blackrock Digital Marketing Agency| Rafih Auto groups
Remote

Quick apply

Job details

Permanent | Full-time
₹38,000 - ₹40,000 a month
1 hour ago

Benefits

Provident Fund
Leave encashment
Health insurance
Work from home

Qualifications

Project coordination
English
Administrative experience
Project management lifecycle
Project management
Digital marketing
Data entry
Communication skills

Full job description

Project Manager – Digital Marketing Agency

Company: BlackRock Digital Marketing Agency (Rafih Auto Groups)
Location: Remote – India
Employment Type: Full-time, Permanent
Working Days: Monday–Friday
Shift: Canadian business hours

Daylight Saving: 5:30 PM – 2:30 AM IST
Winter: 6:30 PM – 3:30 AM IST
Payroll:TBCS, Mohali
Compensation:₹38,000–₹40,000 CTC per monthAbout the Role

PLEASE NOTE :
This Role Is Not For

This position is unlikely to be a good fit for candidates whose experience is primarily limited to:

Administrative or general office coordination
Executive assistance without project-delivery ownership
Basic data entry or spreadsheet tracking
HR/recruitment coordination
Customer support without project management responsibility
Scheduling meetings without ownership of deliverables
Individual digital marketing execution without team/project coordination

We are looking for an experienced Project Manager to take ownership of day-to-day project delivery across a fast-paced digital marketing agency.

This is a delivery and execution-focused role. You will ensure that requests are converted into clearly defined tasks, assigned to the right people, progressed on time, reviewed for completeness, and delivered without items being missed.

You will work closely with management and cross-functional digital teams, keeping priorities clear, following up on deliverables, identifying risks early, and ensuring projects move from request to completion.

The right person is highly organised, persistent with follow-ups, comfortable holding people accountable, and strong enough to escalate issues before they become delivery problems.

Key ResponsibilitiesProject & Workflow Management

Receive project requests and translate them into clear, actionable tasks.
Prioritise work based on deadlines, urgency and business impact.
Assign tasks to the appropriate team members and establish clear ownership.
Maintain visibility of active, pending and upcoming projects.
Track deliverables from initiation through completion, including approvals and revisions.
Monitor deadlines and proactively address work that is falling behind.

Delivery & Accountability

Follow up consistently on outstanding tasks and commitments.
Ensure team members understand priorities, deadlines and expected outcomes.
Identify bottlenecks, resource constraints and delivery risks early.
Escalate delays, dependencies and unresolved issues to management with clear context.
Keep projects moving rather than waiting for problems to resolve themselves.
Ensure agreed processes and agency standards are followed.

Quality & Completion Control

Review completed work for completeness, accuracy and alignment with the original requirement before it moves forward.
Ensure requested revisions are completed and properly closed.
Identify missing information, errors or gaps before delivery.
Maintain a high standard of execution across multiple projects simultaneously.

Communication & Reporting

Act as the central coordination point between management and production teams.
Provide clear and timely updates on project status, risks, priorities and overdue items.
Coordinate meetings or follow-ups when required to keep delivery on track.
Ensure communication is clear, documented and action-oriented.

What We’re Looking For

4–5+ years of relevant experience in project management, digital project coordination, agency operations, account management, or delivery management.
Proven experience managing multiple projects, deadlines and team members simultaneously.
Experience working in a digital marketing, advertising, web, creative or similar agency environment is strongly preferred.
Demonstrated ability to assign work, monitor progress, follow up and drive completion.
Strong understanding of project workflows, dependencies, approvals and revisions.
Excellent written and verbal English communication skills.
Strong attention to detail and exceptional organisational skills.
Ability to work independently in a remote environment and maintain consistent follow-through.
Comfortable working evening/night hours aligned with Canadian business operations.
Willingness to commit to a long-term, full-time position.

The Ideal Candidate

You are someone who naturally takes ownership of delivery.

You do not simply update a project tracker you know what is pending, who owns it, when it is due, what is blocking it, and what needs to happen next.

You are comfortable following up repeatedly when necessary, challenging delays professionally, escalating issues at the right time, and keeping management informed without requiring constant supervision.

Experience coordinating digital marketing, website, creative, campaign or other agency-based projects will be a strong advantage.

This Role Is Not For

This position is unlikely to be a good fit for candidates whose experience is primarily limited to:

Administrative or general office coordination
Executive assistance without project-delivery ownership
Basic data entry or spreadsheet tracking
HR/recruitment coordination
Customer support without project management responsibility
Scheduling meetings without ownership of deliverables
Individual digital marketing execution without team/project coordination

Key Performance Indicators

Success in this role will be measured by:

Projects and deliverables completed within agreed timelines
Reduction in overdue or unattended tasks
Timely follow-up and escalation of delivery risks
Team responsiveness and accountability
Accuracy and completeness of delivered work
Effective coordination across teams
Management confidence in project visibility and execution

Why Join Us?

This is a long-term opportunity for an experienced project professional who wants to take genuine ownership of digital-agency delivery.

You will have direct visibility across multiple projects and teams and will play an important role in ensuring work is organised, accountable and delivered to a high standard.

Pay: ₹38,000.00 - ₹40,000.00 per month

Benefits:

Health insurance
Leave encashment
Provident Fund
Work from home

Application Question(s):

Briefly describe your most relevant experience managing multiple projects, assigning tasks, tracking deadlines, following up with team members, handling delays/escalations, and ensuring final delivery. Mention the type of company/agency and your total relevant experience.

Mandatory written response

Mandatory

Strong written and verbal English communication is mandatory for this role. Are you confident communicating professionally with management and cross-functional teams in English on a daily basis?

Remote & Night Shift

This is a fully remote, Monday–Friday role working Canadian business hours: 5:30 PM–2:30 AM IST during daylight saving and 6:30 PM–3:30 AM IST during winter. Are you comfortable working these hours on a long-term basis?

Salary & Availability

The compensation is ₹38,000–₹40,000 CTC per month. Are you comfortable with this range, and what is your notice period / earliest joining date?

Have you read the complete job description and do you have 4+ years of relevant Project Management / Digital Project Management / Agency Operations / Project Coordination experience?

Experience:

Project management lifecycle: 4 years (Required)
Digital marketing: 3 years (Required)

Language:

English (Required)

Location:

Remote (Required)

Shift availability:

Night Shift (Required)

Work Location: Remote

Quick apply

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