Karawal Nagar Delhi Delhi Psychology Jobs – 72 Open Jobs Today

Service Coordinator
Foxbrain —Ghaziabad, Uttar Pradesh
- ₹25,000 - ₹35,000 a month
- Full-time
- Customer service
- Microsoft Office
- Master's degree
Quick apply
13d
Admission Counsellor
Minducation —Rajouri Garden, Delhi, Delhi
- ₹15,000 - ₹35,000 a month
- Full-time
- Bachelor's degree
- In-person
- Communication skills
- Paid sick time
Quick apply
Senior Learning and Development Specialist
L.E.K. Consulting —Delhi, Delhi
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Health insurance
14d
Warden Hostel
AAFT Online —Noida, Uttar Pradesh
- ₹25,000 - ₹30,000 a month
- Full-time
- Hospitality
- Computer literacy
- Microsoft Office
- Paid time off
- Food provided
Quick apply
Clinical Psychology Faculty
Tecnia Institute of Advanced Studies —North West District, Delhi
- Email
- Doctoral degree
- Master's degree
- APIs
Senior Telesales Executive / Counsellor
MRS INDIA INTERNATIONAL QUEEN —Noida, Uttar Pradesh
- ₹25,000 - ₹34,000 a month
- Full-time
- CRM software
- Sales
- English
- Cell phone reimbursement
Quick apply
Game Designer Intern
SPAAK KAI LLP —Greater Kailash, Delhi, Delhi
- ₹10,000 a month
- Analysis skills
- Project management
- In-person
Quick apply
14d
Admission Counsellor
APNA ADVANTAGE —Noida, Uttar Pradesh
- ₹4,00,000 - ₹5,50,000 a year
- Full-time
- English
- Microsoft Office
- Master's degree
Quick apply
Academic Counsellor
Top Rankers —Noida, Uttar Pradesh
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
12d
Career Counsellor
IMTS INSTITUTE —Noida, Uttar Pradesh
- ₹18,000 - ₹40,000 a month
- Full-time
- Microsoft Office
- Bachelor's degree
- In-person
- Flexible schedule
- Paid sick time
Quick apply
Admission Counsellor
Teams Fusion —Okhla, Delhi, Delhi
- Up to ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
UX Designer(Freshers/Entry-Level)
Eleva8e Digital —Delhi, Delhi
- ₹5,000 - ₹6,000 a month
- Full-time
- In-person
- Communication skills
Quick apply
Admissions Counselor
Counsel Union —Noida, Uttar Pradesh
- ₹25,000 - ₹40,000 a month
- Urgently hiring
- CRM software
- Sales
- English
Quick apply
10d
Education Counsellor (Sales) / Career Development Advisor
Epoch Consulting —Noida, Uttar Pradesh
- ₹3,00,000 - ₹5,40,000 a year
- Full-time
- Sales
- Salesforce
- Microsoft Office
Quick apply
9d
Senior Admission Counsellor
Minducation —Rajouri Garden, Delhi, Delhi
- ₹21,000 - ₹42,000 a month
- Full-time
- CRM software
- English
- Microsoft Office
- Cell phone reimbursement
- Paid sick time
Quick apply
3d
Business Development Associate
Testbook —Noida, Uttar Pradesh
- Full-time
- Google Suite
- Microsoft Excel
- Master's degree
Clinical Psychologist
Physio Karma Solutions Pvt. Ltd. —Delhi, Delhi
- ₹22,000 - ₹28,000 a month
- In-person
- Diploma
- Communication skills
Quick apply
11d
UI/UX Designer
i2k2 Networks —Noida, Uttar Pradesh
- Full-time
- Master's degree
- Bachelor's degree
- JavaScript
Admission Counsellor
Makoons Pre School Delhi —Gautam Budh Nagar, Uttar Pradesh
- ₹15,000 - ₹20,000 a month
- Full-time
- CRM software
- Microsoft Office
- Education
Quick apply
Tele Caller Executive / counsellor
Multi Skill Academy —Tilak Nagar, Delhi, Delhi
- ₹10,000 - ₹12,000 a month
- Full-time
- CRM software
- Marketing
- Customer service
Quick apply
3d

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Service Coordinator

Foxbrain
Ghaziabad, Uttar Pradesh

Quick apply

Job details

Full-time
₹25,000 - ₹35,000 a month
13 days ago

Qualifications

Customer service
Microsoft Office
Master's degree
Education
Bachelor's degree
Counseling
Psychology
Communication skills

Full job description

Service Coordinator – Foxbrain

Location: Indirapuram, Ghaziabad (In-office)
Employment Type: Full-time
Weekly Off: Tuesday

About Foxbrain

Foxbrain is an innovative EdTech organization focused on empowering students and supporting parents through structured learning solutions. We are looking for a Service Coordinator who can build strong relationships with students and parents while ensuring smooth, high-quality delivery of our educational services.

Role Overview

As a Service Coordinator, you will be the primary point of contact for parents and students. You will provide guidance, coordinate educational services, manage parent relationships, track student progress, and work closely with academic teams to ensure a seamless experience for every family.

Key Responsibilities

1. Parent Counseling & Student Support

Act as the primary point of contact for parents and students, providing timely information, guidance, and support regarding educational programs and services.
Understand the academic, behavioral, and individual needs of students and recommend suitable learning pathways or services.
Conduct structured parent interactions, counseling sessions, and follow-ups to understand concerns and provide appropriate guidance.
Address parent and student queries through calls, messages, emails, and in-person interactions with empathy and professionalism.
Handle sensitive conversations and resolve concerns through effective communication and conflict-resolution skills.

2. Service & Program Coordination

Coordinate the assignment of students/candidates to appropriate educational programs based on their needs, interests, and learning requirements.
Manage day-to-day operations of assigned learning programs and ensure smooth service delivery.
Schedule and coordinate counseling sessions, parent meetings, assessments, and other required interactions.
Ensure appointments, follow-ups, and service commitments are completed within defined timelines.
Coordinate with internal teams to ensure students and parents receive the required support at every stage of their journey.

3. Student Progress & Relationship Management

Track student progress, engagement, feedback, and overall service experience.
Maintain regular communication with families and proactively identify concerns that may affect student satisfaction or retention.
Manage the complete customer relationship lifecycle, with a focus on customer satisfaction, retention, and long-term trust.
Conduct timely follow-ups and ensure parent feedback is communicated to the relevant teams.
Support initiatives aimed at reducing customer churn and improving family engagement.

4. Collaboration with Academic Teams

Work closely with teachers, academic coordinators, counselors, and management to align services with student needs.
Communicate specific academic, behavioral, or service-related concerns raised by parents to the appropriate team.
Coordinate the implementation of feedback and ensure concerns are followed through to resolution.
Support academic and operational teams in delivering a consistent and high-quality student experience.

5. Documentation, CRM & Reporting

Maintain accurate records of parent interactions, counseling sessions, student concerns, feedback, assignments, and follow-ups.
Update and manage student/candidate information in CRM and internal databases.
Track enrollment, student progress, service issues, and resolution status.
Prepare regular reports on parent feedback, student engagement, service performance, and other relevant metrics for management.
Ensure all documentation and CRM updates are accurate and completed on time.

6. Escalation & Continuous Improvement

Handle operational escalations and parent concerns professionally, ensuring timely resolution.
Identify recurring issues and communicate them to management for process improvement.
Collect feedback from parents and students to improve counseling, service delivery, and educational offerings.
Participate in training and professional development initiatives to continuously improve communication, counseling, and service-management skills.

Qualifications & Experience

Education:

Bachelor’s degree in Psychology, Education, Social Work, or a related field.
Master’s degree or relevant certification in Psychology, Counseling, Education, or a related field is preferred.

Experience:

Previous experience in counseling, educational coordination, customer service, CRM, academic management, or EdTech is preferred.
Candidates with experience as a Service Coordinator/Head, Academic Head, Senior CRM, Counselor, or Psychologist in the education/EdTech sector are encouraged to apply.

Key Skills

Excellent verbal and written communication skills.
Strong emotional intelligence, empathy, and active listening.
Ability to build rapport and maintain positive relationships with parents and students.
Strong counseling, problem-solving, and conflict-resolution abilities.
Excellent coordination, follow-up, organizational, and multitasking skills.
Ability to handle sensitive academic and behavioral discussions professionally.
Proficiency in Microsoft Office/Google Workspace and CRM software.
Ability to work effectively in a fast-paced, student-focused environment.

Work Schedule

Monday, Wednesday, Thursday & Friday: 12:00 PM – 8:00 PM
Saturday & Sunday: 9:30 AM – 7:30 PM
Tuesday: Fixed weekly off

How to Apply

Interested candidates can share their CV on WhatsApp at 8929412164.

If you are empathetic, confident, organized, and passionate about working with students and parents, we would love to hear from you.

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Experience:

total work: 1 year (Preferred)

Work Location: In person

Quick apply

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