Mohali Punjab Customer service manager Jobs – 119 Open Jobs Today

Branch Operation Head
New Path Immigration —Mohali, Punjab
- ₹30,500 - ₹40,500 a month
- Full-time
- Microsoft Office
- Analysis skills
- Bachelor's degree
- Cell phone reimbursement
Quick apply
19h
Process Manager
Furdeco Home Delivery Pvt. Ltd —Mohali, Punjab
- ₹60,000 - ₹1,20,000 a month
- Full-time
- Microsoft Excel
- Management
- Master's degree
- Health insurance
- Paid time off
Quick apply
8d
Customer Service Executive
Veryberry ventures pvt ltd —Zirakpur, Punjab
- ₹5,50,000 - ₹8,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Cell phone reimbursement
Quick apply
14d
Chat Support Executive
OptimoShell Global Private Limited —Zirakpur, Punjab
- Up to ₹25,000 a month
- Full-time
- Customer service
- Laboratory experience
- English
- Paid time off
Quick apply
18h
Assistant Manager - Sales
Mahindra & Mahindra Ltd —Mohali, Punjab
- Bachelor's degree
14h
Relationship Manager
Capital Small Finance Bank Ltd —Kurali, Punjab
- ₹15,000 - ₹65,000 a month
- Full-time
- Finance
- Master's degree
- Bachelor's degree
- Health insurance
Quick apply
2d
STORE MANAGER-Caratlane Manimajra
SHREE RADHEY GOVINDA JWELLERS PRIVATE LIMITED —Manimajra, Chandigarh, Chandigarh
- ₹40,000 - ₹45,000 a month
- Sales
- Customer service
- Bachelor's degree
- Paid sick time
Quick apply
IT Sales Manager
Webgarh Solutions —Mohali, Punjab
- ₹17,063.23 - ₹69,032.40 a month
- Full-time
- CRM software
- Management
- Sales
Quick apply
10h
Sales Manager
WINDOW WORLD —Mohali, Punjab
- Up to ₹15,00,000 a year
- Full-time
- Sales
- Microsoft Office
- Business development
- Health insurance
- Life insurance
Quick apply
19h
Customer Care Executive - Freshers can apply
Fitelo —Mohali, Punjab
- ₹2,50,000 - ₹3,50,000 a year
- Full-time
- Sales
- Customer service
- B.Sc
- Paid time off
- Flexible schedule
Quick apply
3d
Area Sales Manager - CEQ - Sales - Chandigarh - Sector 8C- MM
TATA Capital —Chandigarh, Chandigarh
- Full-time
- Master's degree
- Bachelor's degree
- Leadership
Sales Manager(US logistics)
FXI Expedited Private Limited, Mohali —Mohali, Punjab
- ₹50,000 - ₹90,000 a month
- Full-time
- Sales
- English
- Business development
Quick apply
1d
Relationship Manager - Wealth Management
Eventrics Multi Tasking Solutions Pvt Ltd —Chandigarh, Chandigarh
- ₹8,00,000 - ₹18,00,000 a year
- Full-time
- Business development
- Bachelor's degree
- In-person
Quick apply
6d
Business Development Manager (BDM)
Pagetraffic —Sahibzada Ajit Singh Nagar, Mohali, Punjab
- ₹40,000 - ₹60,000 a month
- Full-time
- Sales
- English
- Presentation skills
- Health insurance
- Paid time off
Quick apply
13d
Retail Store Manager
Cakermon Pvt.Ltd —Panchkula, Haryana
- ₹30,000 - ₹40,000 a month
- Weekend availability
- Sales
- Customer service
- Organizational skills
- Paid time off
- Cell phone reimbursement
Quick apply
Customer Support Representative
Gecko Programmes Ltd —Mohali, Punjab
- ₹15,000 - ₹25,000 a month
- Part-time
- Customer service
- English
- In-person
Quick apply
13d
Customer Relationship Management Executive
Safety Circle Pvt. Ltd —Zirakpur, Punjab
- Up to ₹45,000 a month
- Full-time
- Master's degree
- Bachelor's degree
- Business Administration
Quick apply
Associate Sales Manager - Branch Banking
AxisMaxlife —Panchkula, Haryana
10d
Customer Care Executive
Vashist Consultancy —Mohali, Punjab
- ₹18,000 - ₹23,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
- Health insurance
- Cell phone reimbursement
Quick apply
Area Sales Manager-Chandigarh
Tyykem Private Ltd. —Chandigarh, Chandigarh
- ₹30,000 - ₹40,000 a month
- Full-time
- Sales
- Business development
- In-person
- Health insurance
- Cell phone reimbursement
Quick apply
8d

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Branch Operation Head

New Path Immigration
Mohali, Punjab

Quick apply

Job details

Full-time
₹30,500 - ₹40,500 a month
19 hours ago

Benefits

Provident Fund
Leave encashment
Cell phone reimbursement

Qualifications

Operations management
Visa filing
Microsoft Office
Analysis skills
Quality assurance
Bachelor's degree
Leadership
Communication skills

Full job description

Operations Head / Operations Manager – Immigration Consultancy

Job Title: Operations Head / Operations Manager
Location: Mohali, Punjab
Employment Type: Full-Time
Industry: Immigration & Visa Consultancy

Job Overview

We are seeking a highly organized, results-driven, and experienced Operations Head / Operations Manager to lead and oversee the day-to-day operations of our immigration consultancy. The ideal candidate will be responsible for ensuring operational excellence, team productivity, process compliance, client satisfaction, and overall business efficiency.

This role requires a strategic thinker with strong leadership abilities who can manage multiple departments, streamline workflows, monitor performance metrics, and contribute to the organization's growth objectives.

_______________________________________________________________________________________________

Key Responsibilities

Operational Management:

Oversee the daily operations of the immigration consultancy and ensure smooth business functioning.

Develop, implement, and optimize operational processes, policies, and SOPs.

Monitor workflow efficiency and ensure timely processing of immigration applications and client services.

Identify operational bottlenecks and implement corrective measures.

Team Leadership & Management:

Lead, supervise, and mentor counselors, case processing teams, sales executives, documentation officers, and administrative staff.

Set departmental KPI's and performance targets.

Conduct regular performance reviews and provide coaching and development opportunities.

Foster a culture of accountability, professionalism, and continuous improvement.

Compliance & Quality Assurance:

Ensure compliance with company policies, legal regulations, and immigration industry standards.

Monitor documentation accuracy and application quality.

Implement quality control mechanisms to minimize errors and improve success rates.

Client Relationship Management:

Ensure exceptional client service and timely resolution of escalated concerns.

Monitor client satisfaction levels and implement strategies for service enhancement.

Coordinate with clients, overseas partners, educational institutions, and relevant stakeholders when required.

Business Development Support:

Collaborate with senior management to achieve business growth objectives.

Analyze operational data and generate reports to support strategic decision-making.

Assist in planning and executing expansion strategies, new service launches, and operational initiatives.

Administrative Oversight:

Monitor operations thoroughly and resource utilization.

Ensure efficient allocation of manpower and company resources.

Coordinate with HR, accounts, and management for smooth organizational functioning.

_______________________________________________________________________________________________

Requirements

Education -

Bachelor's Degree required.

+2 will work if candidate has prior experience.

Experience -

Minimum 2 years of experience in operations management.

At least 2 years of leadership experience in Immigration Consultancy, Education Consultancy, Visa Services, Overseas Education, or a related service industry.

Proven track record of managing teams and improving operational performance.

Skills & Competencies -

Strong leadership and people-management skills.

Excellent communication and interpersonal abilities.

Exceptional organizational and problem-solving capabilities.

Ability to manage multiple departments and priorities simultaneously.

Strong analytical and reporting skills.

Proficiency in CRM systems, Microsoft Office Suite, and operational reporting tools.

Sound understanding of immigration and visa processing workflows is highly preferred.

_______________________________________________________________________________________________

What We Offer

Competitive salary package based on experience and performance.

Performance-based incentives and growth opportunities.

Leadership role with significant decision-making authority.

Professional development and career advancement opportunities.

Dynamic and collaborative work environment.

Opportunity to contribute to the growth of a rapidly expanding immigration consultancy.

_______________________________________________________________________________________________

Preferred Candidate Profile

Highly motivated and target-oriented professional.

Strong decision-making and leadership capabilities.

Ability to thrive in a fast-paced environment.

High level of integrity, professionalism, and accountability.

Customer-centric mindset with a focus on operational excellence.

_______________________________________________________________________________________________

How to Apply

Interested candidates are invited to submit their updated resume along with a brief cover letter highlighting their relevant experience in operations management and the immigration industry.

Application Email: [email protected]

Subject Line: Application for Operations Head / Operations Manager Position

Only shortlisted candidates will be contacted for further evaluation and interviews.

_______________________________________________________________________________________________

Join us and play a pivotal role in driving operational excellence and shaping the future growth of our immigration consultancy.

Pay: ₹30,500.00 - ₹40,500.00 per month

Benefits:

Cell phone reimbursement
Leave encashment
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in mohali punjab

Branch Operation Head

Process Manager

Customer Service Executive

Chat Support Executive

Assistant Manager - Sales

Relationship Manager

STORE MANAGER-Caratlane Manimajra

IT Sales Manager

Sales Manager

Customer Care Executive - Freshers can apply

Area Sales Manager - CEQ - Sales - Chandigarh - Sector 8C- MM

Sales Manager(US logistics)

Relationship Manager - Wealth Management

Business Development Manager (BDM)

Retail Store Manager

Customer Support Representative

Customer Relationship Management Executive

Associate Sales Manager - Branch Banking

Customer Care Executive

Area Sales Manager-Chandigarh

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