kochi kerala technical support executive Jobs – 68 Open Jobs Today

IT Admin
Risto Solar LLP —Kochi, Kerala
- ₹20,000 - ₹30,000 a month
- Full-time
- Azure
- Computer Science
- Software troubleshooting
Quick apply
13d
Tele Calling Executive
AXLELINES TECHNOLOGIES PVT Ltd —Edapalli, Kerala
- ₹8,817.32 - ₹15,000.00 a month
- Full-time
- Microsoft Excel
- English
- Microsoft Office
- Cell phone reimbursement
Quick apply
Telesales Executive
Parke Parking —Kakkanad, Kochi, Kerala
- ₹10,000 - ₹15,000 a month
- Full-time
- Computer skills
- In-person
- Communication skills
Quick apply
Senior Executive
EXL Service —Kochi, Kerala
- Full-time
- Microsoft Powerpoint
- Computer literacy
- ERP systems
5h
Product Manager-Manager TD&E
EY —Kochi, Kerala
- Computer Science
- Engineering
- Master's degree
9h

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Tele Calling Executive
ASTRASCHOOL PVT. LTD. —Kochi, Kerala
Prior experience in the EdTech or higher education sector is highly preferred. Maintain call records and follow-up logs in our CRM.
₹25,000 - ₹30,000 a month
Quick apply
Tele Caller Executive
Digi Zone —Kochi, Kerala
Generate daily call reports and performance updates. Experience in telecalling, customer service, or admissions is preferred. Re-engage inactive or old leads.
₹12,000 - ₹25,000 a month
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2d

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IT Admin

Risto Solar LLP
Kochi, Kerala

Quick apply

Job details

Full-time
₹20,000 - ₹30,000 a month
13 days ago

Qualifications

Network administration
BCS
TCP
Cloud infrastructure
Azure
Operating systems
Computer Science
Software troubleshooting
LAN
Windows
Firewall
AWS
Bachelor's degree
SSL
Computer networking
DNS
IT
Linux
TCP/IP
Desktop administration
Diploma
Information Technology
VPN

Full job description

Risto Solar is seeking an IT Infrastructure & Administration Executive to manage the company's IT assets, user access, cloud services, networks, websites, and technology procurement processes. The role will be responsible for ensuring smooth day-to-day IT operations, maintaining accurate asset records, coordinating with vendors, and supporting the organization's digital infrastructure.

The ideal candidate should have hands-on experience in IT administration, networking, cloud platforms, and technology asset management while being capable of coordinating with internal teams and external service providers.

Key Responsibilities

IT Asset Management

Maintain a centralized inventory of all IT assets.
Track asset procurement, allocation, movement, maintenance, and disposal.
Maintain asset registers, warranty records, and AMC details.
Conduct periodic asset audits and verification.
Manage QR tagging and asset tracking systems.

Device Procurement & Allocation

Coordinate procurement of laptops, desktops, mobile devices, networking equipment, and accessories.
Obtain quotations, compare vendors, and coordinate approvals.
Ensure timely device allocation for employees.
Manage device replacement, upgrades, and returns.
Maintain procurement documentation and records.

Access Control & Credential Management

Manage user accounts and access permissions.
Maintain access records for business applications and cloud platforms.
Coordinate onboarding and offboarding activities.
Manage password and credential repositories.
Conduct periodic access reviews and audits.

SIM, Email & User Administration

Allocate and manage corporate email accounts.
Manage corporate SIM cards and mobile connections.
Track assignments and usage records.
Coordinate activation, deactivation, and reallocation processes.

Cloud & Server Administration

Monitor cloud infrastructure and hosted applications.
Coordinate server maintenance activities.
Monitor backups and recovery processes.
Manage cloud user access and permissions.
Coordinate with cloud hosting providers and vendors.

Website & Digital Platform Management

Coordinate website updates and maintenance activities.
Monitor website uptime and hosting services.
Manage domain renewals, SSL certificates, and hosting subscriptions.
Coordinate with development and digital marketing vendors.

Network Administration

Monitor office networking infrastructure.
Manage routers, switches, access points, and internet connectivity.
Coordinate troubleshooting and issue resolution.
Maintain network documentation and inventory.

Vendor Management

Coordinate with IT vendors, service providers, and software partners.
Manage AMC contracts and renewals.
Track service requests and vendor performance.
Maintain vendor database and documentation.

IT Documentation & Compliance

Maintain IT policies, SOPs, and operational documentation.
Support internal audits and compliance activities.
Maintain records related to licenses, subscriptions, and access controls.
Prepare periodic IT status and inventory reports.

Required Skills

Technical Skills

Windows Administration
Basic Linux Administration
Networking Fundamentals (TCP/IP, LAN, Wi-Fi, VPN)
Microsoft 365 or Google Workspace Administration
Cloud Platforms (AWS, DigitalOcean, Azure, or similar)
Domain, DNS, and Hosting Management
Website Hosting and SSL Management
Backup and Recovery Concepts
IT Asset Management

Tools & Platforms

Asset Management Systems
Helpdesk/Ticketing Systems
Google Workspace / Microsoft 365
Cloud Hosting Platforms
Network Devices and Firewall Management
Website Hosting Control Panels

Preferred Qualifications

Bachelor's Degree in Computer Science, Information Technology, Electronics, or related field.
1-3 years of experience in IT administration or infrastructure management.
Experience in managing IT assets and vendor coordination.
Experience working with cloud-hosted business applications.

Key Performance Indicators (KPIs)

Asset Register Accuracy
Asset Allocation Turnaround Time
User Onboarding and Offboarding Compliance
Backup Success Rate
IT Incident Resolution Time
Vendor SLA Compliance
Network Availability
Website Uptime
License and Subscription Compliance

Reporting Structure

Reports To: Head of IT / CIO

Location

Kochi, Kerala

Employment Type

Full-Time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

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