Technical Support Engineer-1
Momentive Software —Pune, Maharashtra
- Full-time
- Azure
- SQL
- AWS
- Paid time off
3h
System Administrator
Futurism —Baner, Pune, Maharashtra
- Rotational shift
- Computer Science
- Salesforce
- Windows
Operation / Customer Support (Technical Support )
Pramarg Softech Solutions Pvt Ltd —Katraj, Pune, Maharashtra
- ₹1,80,000 - ₹3,00,000 a year
- Full-time
- English
- Bachelor's degree
- Travel
- Commuter assistance
- Food provided
Quick apply
16h
IT Administrator - M365 Support Engineer
KSB SE & Co. KGaA —Pune, Maharashtra
- Full-time
- Microsoft Outlook
- Analysis skills
- Organizational skills
Technical Support Executive
Syscraft Technologies LLP —Pune, Maharashtra
- ₹1,50,000 - ₹2,00,000 a year
- Full-time
- Azure
- English
- Windows
- Cell phone reimbursement
Quick apply
Helpdesk Executive
Healthindia Insurance TPA Pvt Ltd —Pune, Maharashtra
- ₹12,000.00 - ₹33,387.31 a month
- Full-time
- Software troubleshooting
- Microsoft Office
- Paid sick time
Quick apply
14d
Engineer Technical Support
Eaton —Pune, Maharashtra
- AutoCAD
- Microsoft Excel
- Software troubleshooting
Technical Support / BPO Executive
Radius Enterprise Solutions —Pune, Maharashtra
- ₹45,000 - ₹60,000 a month
- Full-time
- Walk-in
- In-person
- Communication skills
- Health insurance
Quick apply
IT Support Executive
Infinity data Technologies Pvt Ltd —Pune, Maharashtra
- Full-time
- Microsoft Excel
- Bachelor's degree
- Communication skills
Quick apply
4d
IT Help Desk Technician
Travarsa —Pune, Maharashtra
- Computer Science
- Software troubleshooting
- Bachelor's degree
Associate Technical Support Consultant
Veradigm —Pune, Maharashtra
- Full-time
- Hybrid work
- Bachelor's degree
Technical Support Executive
Syscraft Technologies —Pune, Maharashtra
- SQL
- Bachelor's degree
- Linux
Technical Support Advisor
Domo, Inc. —Pune, Maharashtra
- Full-time
- Azure
- Oracle
- Computer Science
5h
Technical Support Intern
Aera Technology —Pune, Maharashtra
- Remote
- Computer Science
- SQL
- Bachelor's degree
- Health insurance
8d
Technical Support Advisory
Microsoft —Pune, Maharashtra
- Full-time
- Azure
- Software troubleshooting
- English
3d
DELMIA Industrial Engineering Technical Support
Dassault Systèmes —Pune, Maharashtra
- English
- Analysis skills
- Bachelor's degree
Technical Support Engineer (Office)
Manabh Software —Pune, Maharashtra
- Microsoft Access
- English
- Master's degree
Technical Support Specialist (Night Shift)
Entrata —Pune, Maharashtra
- Full-time
- Communication skills
Officer- IT Support & Procurement
RRCO —Pune, Maharashtra
- ₹12,000 - ₹15,000 a month
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Windows
Quick apply
System administrator
Toshvi Computer Services —Pune, Maharashtra
- Microsoft Outlook
- B.Sc
- Windows

I want to receive the latest job alerts for desktop support technician in mukundnagar pune maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician jobs near mukundnagar pune maharashtra

Technical Support jobs in Pune, Maharashtra

IT Executive jobs in Pune, Maharashtra

Technical Support Specialist jobs in Pune, Maharashtra

Systems Administrator jobs in Pune, Maharashtra

Technical Support Engineer jobs in Pune, Maharashtra

Procurement Specialist jobs in Pune, Maharashtra

Industrial Engineer jobs in Pune, Maharashtra

IT Support jobs in Pune, Maharashtra

Systems Administrator jobs in Baner, Pune, Maharashtra

Technical Support jobs in Kerala

Technical Support jobs in Remote

Walkin, Technical Support jobs in Noida, Uttar Pradesh

Technical Support jobs in Pitampura, Delhi, Delhi

Technical Support jobs in Andheri, Mumbai, Maharashtra

Customer Support, Zomato jobs in Tamil Nadu

Technical Support jobs in Kompally, Hyderabad, Telangana

It Support jobs in Kolkata, West Bengal

Technical Support jobs in Infopark Kochi, Kochi, Kerala

Technical Support jobs in Punjab

Technical Support jobs in Doha, Gurugram, Haryana

Technical Support Engineer-1

Momentive Software -
Pune, Maharashtra

Apply Now

Job details

Full-time
3 hours ago

Benefits

Paid time off

Qualifications

Authentication
SSO
Azure
React
XML
Technical support
SQL
AWS
APIs
Customer support
Web services
JSON
LMS
Root cause analysis
SaaS
Communication skills
jQuery
HTML

Full job description

Job Description

Key Responsibilities:

Act as a technical liaison, effectively collaborating with Business Stakeholders, Product Managers, Client Support, Client Success Managers, and Product Engineering to troubleshoot platform or integration issues.

Lead technical troubleshooting efforts for existing customers and vendors while providing internal technical insights across departments.

Diagnose and resolve issues in Integration calls involving API, JSON, XML, and HTML.
Monitor and troubleshoot third-party system integrations, prioritize bugs, and identify opportunities for enhancement.

Manage escalations from Level 1 and Level 2 Client Support teams, prioritizing and resolving technical issues efficiently.

Assist with configuration and testing of SSO (Single Sign-On) and Web Hooks to ensure seamless authentication and data flow.

Investigate and document issues that require escalation to the Product Engineering team.

Maintain open and proactive communication with Tier 1, Tier 2 teams, and clients regarding issue status and resolution timelines.

Review and troubleshoot error logs to diagnose and resolve customer-reported issues.

Reproduce customer-reported issues to identify root causes and provide actionable solutions.

Support testing of new product features to ensure functionality and stability.

Qualifications & Skills:

3-5 years of hands-on experience in technical customer support or engineering roles.

Proven experience supporting third-party APIs or external system integrations.

Strong problem-solving skills with the ability to conduct root cause analysis on complex technical issues.

Excellent communication skills, ensuring clarity and professionalism in interactions with both technical and non-technical stakeholders.

Well-organized and analytical, with a structured approach to troubleshooting and issue resolution.
Flexibility to work in the US Shift

Technical Expertise:

Proficiency in HTML, XML, and JSON for integration and API support.
Knowledge of SQL for querying and troubleshooting data.
Familiarity with Dot Net, React, and jQuery for analyzing error logs.
Experience working with engineers, and client operations teams.
Ability to review application logs, diagnose errors, and resolve abstract technical issues.
Direct experience supporting third-party authentication services and web services integrations.

Preferred Experience:

Familiarity with Association Management Systems (AMS), Learning Management Systems (LMS), or CRM APIs.
Experience working on SaaS systems.
Experience working with cloud service providers (AWS, Azure, etc.).
Experience using AI tools to enhance productivity.
Experience working with ticketing systems.

About Us

Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com .

Why Work Here?

At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.

Planned Paid Time Off - Earned Leave and Casual Leave in Each Calendar Year

Company Holidays as Per Policy

Employer-Paid Parental Leave
Purpose-Driven Culture
Work-Life Balance
Passionate About Community Involvement
Group Mediclaim Policy

Group Accident Policy

Group Term Life Policy
Gratuity as Per Payment of Gratuity Act

Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

All persons hired will be required to verify identity, minimum age of 18, eligibility to work in India (without sponsorship), and to complete the required employment eligibility verification form upon hire.

Apply Now

Refine Your Search

desktop support technician jobs in mukundnagar pune maharashtra

Technical Support Engineer-1

System Administrator

Operation / Customer Support (Technical Support )

IT Administrator - M365 Support Engineer

Technical Support Executive

Helpdesk Executive

Engineer Technical Support

Technical Support / BPO Executive

IT Support Executive

IT Help Desk Technician

Associate Technical Support Consultant

Technical Support Executive

Technical Support Advisor

Technical Support Intern

Technical Support Advisory

DELMIA Industrial Engineering Technical Support

Technical Support Engineer (Office)

Technical Support Specialist (Night Shift)

Officer- IT Support & Procurement

System administrator

I want to receive the latest job alerts for desktop support technician in mukundnagar pune maharashtra

Related Searches

Explore jobs in more locations

Job Description

About Us

Why Work Here?

Jobseeker tools

Employer Tools

Browse

Stay Connected