karnataka production coordinator Jobs – 100 Open Jobs Today

Specialist - Incident Commander
StoneX Group —Bengaluru, Karnataka
- Analysis skills
- Communication skills
4d
Head - SCAN to BIM
FB Veritas TechP —Bangalore City, Bengaluru, Karnataka
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- PMP
- Engineering
- Project management
Quick apply
17h
Manufacturing Executive
nextwave technology —Bidadi, Karnataka
- ₹18,000 - ₹22,000 a month
- Full-time
- In-person
Quick apply
Senior Associate,Title Insurance Services
Altisource —Bengaluru, Karnataka
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- Typing
- Paid holidays
- Paid time off
Quick apply
2d
Junior Sales Coordinator
MAPEI Corporation —Banaswadi, Bengaluru, Karnataka
- ₹20,000 - ₹25,000 a month
- Sales
- Customer service
- Bachelor's degree
- Cell phone reimbursement
Quick apply
Shopfloor Apps Solution Architect
PHINIA —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Master's degree
- Health insurance
Inspection Coordinator opportunities in Bangalore, India
SBM Offshore —Bengaluru, Karnataka
- Master's degree
- Bachelor's degree
- Travel
Logistic Executive – Bangalore
Kosher Tissue Products Pvt Ltd —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Inventory management
- ERP systems
Sales Coordinator/ Project Coordinator
MAC Machine tools & Automation —Peenya, Bengaluru, Karnataka
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- Business development
- Electrical experience
- Health insurance
- Paid time off
Quick apply
7d
SAP Specialist
BD —Bengaluru, Karnataka
- Engineering
- English
- Bachelor's degree
Podcast Guest Coordinator
V-Learning —Bangalore City, Bengaluru, Karnataka
- Email
- English
- Research
- Microsoft Office
Quick apply
Project Procurement Manager opportunities in India (local contract)
SBM Offshore —Bengaluru, Karnataka
- English
- Master's degree
- Supervising experience
Design Engineer
Cluster Code Technology —Bengaluru, Karnataka
- ₹50,000 - ₹90,000 a month
- Engineering
- Bachelor's degree
- In-person
Quick apply
3d
Engineering Project Engineer opportunities in India
SBM Offshore —Bengaluru, Karnataka
- Master's degree
- Project management
- Bachelor's degree
BIM Technician Process Mechanical
WSP —Bengaluru, Karnataka
- Hybrid work
- AutoCAD
- Civil engineering
- Agile
Functional Analyst
Eurofins GSC IT DC —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Azure
- Computer Science
- Master's degree
Quick apply
12d
Expeditor opportunities in India
SBM Offshore —Bengaluru, Karnataka
- Master's degree
- Bachelor's degree
- Travel
Sales Coordinator
Mermaid Digital —Bengaluru, Karnataka
- Microsoft Excel
Event Management Specialist
SP Robotic Works —Bengaluru, Karnataka
- Bachelor's degree
- Organizational skills
- Communication skills
Inside Sales Coordinator
Dreamfly Innovations Pvt Lmt —Bangalore City, Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Health insurance
Quick apply

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Specialist - Incident Commander

StoneX Group -
Bengaluru, Karnataka

Apply Now

Job details

4 days ago

Qualifications

Incident management
IT service management
Analysis skills
Quality assurance
Communication skills

Full job description

Overview:

Incident Response Commander

This role is accountable for the effectiveness, consistency, and continuous improvement of the Incident Management process, ensuring incidents are managed predictably, transparently, and in a way that reduces recurrence and operational risk.

The Incident Coordinator provides process leadership for the coordination and communication of all service-impacting outages, ensuring timely resolution and minimal impact to customers and downstream users. Working in partnership with technical teams and business stakeholders across the organisation, the role structures and facilitates incident investigation and resolution activities while maintaining end-to-end ownership of the incident lifecycle.

The role is focused on incident identification, logging and clustering, coordination of resolution efforts, stakeholder communication, post-incident tracking, and formal closure. Following incident resolution, the role leads incident retrospectives and post-mortem activities to ensure lessons learned are documented, actions are clearly owned, and systemic issues are progressed into problem management and continuous improvement initiatives.

Following Incident Management process, this role plays a key role in the Problem Management process by ensuring that recurring, high-impact, or systemic incidents are identified, analysed, and progressed beyond incident resolution. The role facilitates and chairs problem review forums as required, ensuring root cause analysis is completed to an agreed standard, corrective and preventive actions are defined, and progress is tracked through to resolution.

Additionally, the role is responsible for proactively identifying trends, patterns, and underlying issues from incident data, post-incident reviews, and operational metrics, and ensuring these are formally transitioned into Problem Management with clear ownership and prioritisation.

Responsibilities:

Responsibilities:

Incident Management:

Ensure all major incidents are accurately logged in the relevant toolset, with complete and high-quality data captured (impact, urgency, affected services, timeline, resolution details, etc.)
Lead and facilitate major incident bridge calls, coordinating investigation and resolution activities with Service/Application Owners and resolving teams
Provide clear, timely, and audience-appropriate communications throughout the incident lifecycle, tailored for business users, technology stakeholders, senior management,
Maintain oversight of incident progress to ensure timely resolution and adherence to agreed SLAs and operational standards
Manage the production and publication of Post-Incident Reports (PIRs), ensuring consistency, completeness, and timely delivery
Lead post-incident retrospectives, ensuring:
Process adherence is reviewed
Lessons learned are documented
Corrective actions are clearly defined, owned, and tracked
Ensure post-incident recovery steps and findings are documented to support process improvements and knowledge base creation
Chair weekly global incident review meetings, focusing on key incidents, resolution quality, and follow-up actions
Lead monthly incident reviews with Compliance and Operational Risk Management teams

Problem Management:

Proactively identify recurring, high-impact, or systemic issues observed during incident management and formally transition them into Problem Management
Ensure problems are accurately logged with sufficient data to support effective Root Cause Analysis (RCA)
Govern the Problem Management lifecycle, ensuring problems progress through: Identification, assessment and prioritisation, Root Cause Analysis, Resolution and closure
Ensure all action items are recorded and managed as relevant problem tasks
Chair Problem Management review forums, ensuring: Clear ownership and accountability, Blockers are escalated and resolved, Status and risk are communicated effectively to management

Reporting:

Develop and maintain incident and problem performance dashboards and reports, including:
Produce and distribute monthly service level, operational and management reporting, tailored to the needs of different audiences (operations, senior leadership, risk/compliance)
Provide ongoing visibility into ticket queue health, backlog trends, and MTTR performance

Continual Improvement:

Drive continuous improvement of Incident and Problem Management processes and tooling in collaboration with ITSM, operations, and engineering/development teams
Perform quality assurance reviews on incident records and post-incident outputs to ensure consistency, accuracy, and process compliance
Work with teams to ensure process SLAs and operational standards are consistently met during incidents
Partner with the ITSM team to embed best practices, standardisation, and operational maturity across the organisation

Future potential role expansion:

Increase scope with additional IT Service Management process control activities:
Change Management
Knowledge Management

Qualifications:

Team

Skills/Experience

Demonstrated experience in Incident Management and/or Major Incident coordination, with a proven ability to manage high-severity incidents in complex, production environments
Strong organisational and multitasking capabilities, with the ability to remain calm, decisive, and responsive under pressure, particularly during major service outages
Highly effective written and verbal communication skills, with experience producing clear incident communications, post-incident reports, and management-level summaries
Ability to adapt communication style effectively for both technical and non-technical audiences, including senior management and business stakeholders
Excellent problem-solving and analytical skills, with the ability to assess incomplete information, make sound decisions, and prioritise actions in time-critical situations
Strong collaboration and stakeholder management skills, enabling effective partnership across a wide range of teams, functions, and seniority levels
Ability to apply knowledge gained through experience, education, and training to resolve issues, remove operational barriers, and drive continuous improvement
Solid understanding of the governance, risk, and compliance requirements relevant to the role, including the ability to operate within defined policies, controls, and regulatory frameworks

Apply Now

Refine Your Search

production coordinator jobs in karnataka

Specialist - Incident Commander

Head - SCAN to BIM

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