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Instructional Designer - Senior Associate - Talent Services - Global Learning

EY -
Kochi, Kerala

Apply Now

Job details

1 hour ago

Qualifications

Customer service
Software deployment
Adobe Captivate
Microsoft Office
Quality assurance
Bachelor's degree
Communication skills

Full job description

Location: Kochi
Other locations: Anywhere in Country
Salary: Competitive
Date: 19 Jun 2026
Job description
Requisition ID: 1714834

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Position: Instructional Designer – Senior Associate

Education: Any Graduate

Experience: 3 – 6 years of relevant experience

The opportunity

This position will support the design of individual learning items and blended learning programs. The instructional designer will work to agreed design quality standards and processes, using approved templates and tools, and will collaborate with other designers and learning professionals to support the continuous improvement of design and development speed, efficiency, and quality. In addition, the designer will develop and maintain strong relationships with content owners, Subject Matter Reviewers (SMRs), learning and performance consultants, developers, deployment teams, and vendors.

Your key responsibilities

Actively participate in Skills Needs Analysis (SNA) conversations leading to the design of learning solutions.
Draft learning objectives that meet EY quality standards
Apply effective learning strategies and design guidelines to ensure the creation of impactful learning materials.
Assist in drafting Learning Solution Plans and contribute to the continuous improvement of learning solutions.
Create comprehensive learning documents (e.g., Storyboards, trainer/participant decks for Physical and Virtual Classroom programs) that contribute to the development of final learning assets.
Maintain strong working relationships with Subject Matter Reviewers (SMRs), graphic designers, and other stakeholders to produce effective learning solutions.
Review all learning deliverables for content flow, accuracy, language, and adherence to quality standards.
Independently liaise with SMRs for technical reviews and feedback to enhance learning materials.
Conduct quality assurance checks with SMRs, technical reviewers, and deployment teams; utilize their feedback to revise design documents.
Utilize rapid authoring tools such as Articulate Storyline, Adobe Captivate, and Articulate Studio to create engaging and interactive learning modules.
Ensure deliverables align with EY design and quality standards related to written materials.

Skills and attributes for success

Strong interpersonal skills and the ability to collaborate effectively with content owners, SMRs, deployment teams, and other members of the learning team.
Excellent written and verbal communication skills; ability to write effective instructional text, and facilitator materials.
Ability to adapt to a constantly changing and growing business environment.
Good problem-solving skills and a customer service-focused mindset.
Proactive in mentoring junior team members and facilitating effective teamwork.

To qualify for the role, you must have

3 to 6 years of experience in designing courses and other learning items.
Experience in designing effective learning solutions across different modalities
Proficiency with Microsoft Office tools and rapid authoring tools.
Experience building and maintaining strong relationships with business customers/clients.
Ability to work in fast-paced, stressful environments to deliver required results.

What we look for

An experienced instructional designer who can support multiple projects concurrently.
A professional who can quickly problem-solve and can offer perspective on solutions.
A professional who demonstrates resilience and is energized by working in a global environment, proactively seeking different opinions and valuing diverse perspectives.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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