Bengaluru Karnataka Manager, technical support Jobs – 13824 Open Jobs Today

Technical Program Manager
Rifa AI —Bengaluru, Karnataka
- ₹25,00,000 - ₹50,00,000 a year
- Full-time
- Remote
- English
- Project management
- AI
Quick apply
Head of Information Technology
Olive by Embassy —Bangalore City, Bengaluru, Karnataka
- ₹15,00,000 - ₹20,00,000 a year
- Full-time
- Hospitality
- Project management
- Computer networking
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Sr Manager, Worldwide Support
Nutanix —Bengaluru, Karnataka
- Full-time
- Management
- B.Sc
- Project management
Senior Technical Project Manager - EMS
Siemens —Bengaluru, Karnataka
- Full-time
- Master's degree
- Electrical experience
- Bachelor's degree
3d
Senior Technical Programme Manager
Taylor and Francis —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Research
- Software development
- Agile
- Health insurance
- Work from home
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General Manager (Technical)
Sri Sai Enterprises —Bangalore City, Bengaluru, Karnataka
- ₹90,000 - ₹1,30,000 a month
- Full-time
- Analysis skills
- Project management
- In-person
- Commuter assistance
- Health insurance
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Technical Manager
Quest Global —Bengaluru, Karnataka
- Full-time
- Project management
- Python
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10d
Manager - Technical Infrastructure Specialist
Datamatics Technologies —Bengaluru, Karnataka
- Full-time
- Linux
- In-person
- AI
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3d
Technical Project Manager
RecruitFutures —Bengaluru, Karnataka
- Up to ₹28,00,000 a year
- Full-time
- Azure
- Computer Science
- PMP
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3d
Delivery Manager I
UST —Bengaluru, Karnataka
- Azure
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Manager - Ed Tech
QuestAlliance —Bengaluru, Karnataka
- ₹77,000 a month
- Full-time
- Analysis skills
- AI
- Communication skills
- Health insurance
2d
Manager – Operations
hirezy.ai —Bangalore City, Bengaluru, Karnataka
- ₹5,00,000 - ₹12,00,000 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- In-person
Quick apply
Manager | ITSM | Bengaluru | Technology Strategy & Transformation
Deloitte —Bengaluru, Karnataka
- ERP systems
- Master's degree
- Bachelor's degree
1d
Project Manager
Ecosoch Solar —Hebbal, Bengaluru, Karnataka
- ₹5,00,000 - ₹7,00,000 a year
- Full-time
- PMP
- Project management
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
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PLA Manager (Enterprise)
Boston Consulting Group —Bengaluru, Karnataka
- Full-time
- Sales
- ERP systems
- GAAP
Technical Support Engineer 1 - Bengaluru
Exotel Techcom Pvt Ltd —Bengaluru, Karnataka
- Weekend availability
- Remote
- APIs
- Communication skills
Quick apply
Technical Support Executive
Makers Space Masters —Bangalore City, Bengaluru, Karnataka
- ₹20,000 - ₹35,000 a month
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Health insurance
- Paid sick time
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1d
Product Manager
House of Edtech —Bangalore City, Bengaluru, Karnataka
- ₹1,00,000 - ₹3,00,000 a month
- Full-time
- Product management
- Agile
- In-person
- Paid time off
- Flexible schedule
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1d
InfoSec Manager
Talent Vision Services —Bengaluru, Karnataka
- ₹30,00,000 a year
- Full-time
- Azure
- AWS
- SDLC
Quick apply
1d
Major Incident Manager
Capgemini Sogeti —Bengaluru, Karnataka

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Technical Program Manager

Rifa AI
Bengaluru, Karnataka

Quick apply

Job details

Full-time
₹25,00,000 - ₹50,00,000 a year

Qualifications

Enterprise Software
English
Project management
Release management
AI

Full job description

About us

Rifa AI is building the AI agents platform for contact centers in regulated industries.

Enterprises in these industries want AI agents handling their customer operations and mostly can't deploy them. It's not a model problem. Horizontal platforms lack governance, release processes, and change management, and in a domain where every call can be reviewed by a regulator, that's disqualifying. Building an AI agent has never been easier. Deploying one an enterprise can trust has never been harder. That harder problem is the one we work on.

Our platform turns a company's written procedures into AI agents: voicebots that hold real-time conversations, take actions in the client's CRM, and stay within the limits the client has set. Every release is gated by an automated testing suite, and every conversation feeds a post-analysis platform. We're live in production today, handling debt collection calls for US financial services clients.

The engineering convictions behind it: evaluation methodology, not model capability, is the bottleneck. Every rule and decision trace becomes part of a company's context graph. Observability goes beyond logging. And our Agent Studio lets engineers, non-engineers, and auditors collaborate to build and improve AI agents with the right guardrails to achieve the expected business outcomes.

Rifa was founded by Sameer Fulzele (IIT Bombay). We're a small team of exceptionally capable, passionate engineers with paying enterprise clients and growing revenue, backed by Seaborne Capital, a founder-first firm of exceptional industry operators that works closely with its founders, and by angel investors who are veterans of enterprise software and operators in the accounts receivable industry.

About the role

Rifa ships voice and chat agent releases to multiple enterprise clients on overlapping timelines, and every one of those releases has an eval gate, a client sign-off, and a rollout plan. You'll own that machinery, reporting directly to the CEO. As Technical Program Manager you run the release train end to end: planning what lands in each cycle, tracking dependencies across engineering, QA, and client-facing teams, catching risk before it becomes a slipped date, and making sure a release that passes internally actually lands cleanly with the client.

This is a role for someone who reads engineering tickets and QA reports as fluently as a project plan, and who keeps five threads moving without letting any of them become someone else's surprise.

What you'll do

Run the release train. Own the release calendar across voicebot and chatbot versions and across clients. Plan each cycle's scope with engineering, hold the eval gate as a hard line, and manage staged rollouts so no client is surprised by what changes.
Track dependencies and kill risk early. Map what blocks what across engineering, QA, infrastructure, and client schedules. Surface slippage when it's a one-day problem, not a one-week one, and drive the trade-off conversation to a decision.
Own program communication. Keep a single, current source of truth for every program: status, risks, decisions, and owners, written clearly enough that the CEO, an engineer, and a client-facing teammate all act from the same picture.
Run client onboarding and migration programs. When a new client goes live or an existing one moves to a new agent version, you own the plan: milestones, environment readiness, data and integration checkpoints, sign-offs, and the go-live itself.
Improve the machinery. Where the process creates friction, fix the process. Where a checklist would have caught the incident, write the checklist. Keep it simple; process is a cost we pay only when it clearly buys something.

What you'll bring

4 to 7 years in technical program management, release management, or engineering-adjacent project management at a B2B software company, with at least part of that in a production environment where releases had real consequences.
Enough technical depth to be dangerous: you can read an engineering ticket, follow an architecture discussion, and understand why a failing eval blocks a release, without needing an engineer to translate.
A track record of shipping cross-team programs on time, and of being honest early when they won't be.
US-hours overlap: reliable daily overlap with US business hours (ET/CT), which in practice means a late-afternoon-into-evening IST schedule, since client rollouts and go-lives happen on their clock.
Strong written and spoken English. Status updates, rollout plans, and risk callouts are the core artifacts of this job, and they need to hold up under scrutiny.

Even better...

Experience shipping AI/ML or conversational AI products, or working with eval-gated release processes
Experience in a regulated domain: financial services, collections, healthcare, insurance
Familiarity with observability and QA tooling, or with client-facing rollout and migration programs
Early-stage startup experience where you built the process rather than inherited it

How we work

Small teams per client, with real ownership. We review each other's work, we write things down, and we'd rather hear an honest "I don't know yet" than a confident wrong answer.

Our values

Trust: We do the right thing, especially when nobody is checking. Clients hand us regulated conversations with their own customers, and we earn that every day.
Transparency: We write things down, share the real numbers, and say "I don't know yet" out loud, with each other and with clients.
Technically best solution: We choose what's right, not what's easiest or trendiest. When we notice we got it wrong, we fix it.
Decisiveness: We decide quickly with the information we have, commit, and correct course fast when reality disagrees.
Simplicity: We keep systems, processes, and words simple. Complexity is a cost we pay only when it clearly buys something.

Compensation Range: ₹25L - ₹50L

Quick apply

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