Bara Bazar Kolkata West Bengal Administration manager Jobs – 105 Open Jobs Today

Senior Manager – Workforce Management – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Microsoft Excel
- Master's degree
- SQL
Assistant Manager - Talent Acquisition
A One Advisory —Salt Lake, Kolkata, West Bengal
- ₹4,50,000 - ₹6,50,000 a year
- Full-time
- Microsoft Office
- Master's degree
- Bachelor's degree
- Health insurance
- Paid sick time
Quick apply
3d
Admin Manager, Dhulagori, Howrah
SMJ Venture Private Limited —Dhulagari, West Bengal
- ₹25,000 - ₹40,000 a month
- Full-time
- Analysis skills
- Supervising experience
- Project management
Quick apply
8d
Assistant Manager – Business Support
CRY - Child Rights and You —Kolkata, West Bengal
- Microsoft Word
- Microsoft Excel
- English
Academy Placement Manager - PAN India
Webskitters Technology Solutions Private Limited —Salt Lake, Kolkata, West Bengal
- ₹12,00,000 - ₹16,00,000 a year
- Full-time
- Master's degree
- Team management
- Business Administration
- Health insurance
- Flexible schedule
Quick apply
Sr. Manager - HR
A. K. Trading Paper Private Limited —Kolkata, West Bengal
- ₹35,000 - ₹40,000 a month
- Full-time
- Human resources
- Recruiting
- In-person
Quick apply
Manager Sales
Innerkraft Health Pvt Ltd —Behala, Kolkata, West Bengal
- ₹5,00,000 - ₹10,00,000 a year
- Full-time
- CRM software
- Sales
- English
Quick apply
Payroll Manager
Tata Consultancy Services —Kolkata, West Bengal
- Research
- Microsoft Office
- Master's degree
Back Office Executive
Edu tech plus classes —Beadon Street, Kolkata, West Bengal
- ₹7,000 - ₹25,000 a month
- Full-time
- Microsoft Office
- Bachelor's degree
- Data entry
- Flexible schedule
- Paid sick time
Quick apply
Asst. Manager / Sr. Manager – HR & Administration
Beekay Steel Industries —Kolkata, West Bengal
- Master's degree
- Bachelor's degree
- Human resources
Sales & Marketing Manager , Premium senior citizens living
Jyotirmoy Education & Welfare Foundation —Kolkata District, West Bengal
- ₹20,000 - ₹30,000 a month
- Day shift
- Sales
- Marketing
- Microsoft Office
Quick apply
7d
Admin Lead
House of EdTech —Kolkata, West Bengal
- Up to ₹6,00,000 a year
- Plumbing
- Leadership
- Communication skills
HR Executive
ZENITH METALIK ALLOYS LTD. —Bara Bazar, Kolkata, West Bengal
- ₹20,000 - ₹22,000 a month
- Full-time
- English
- Human resources
- Recruiting
Quick apply
22h
Process Manager – Sales & Business Development
Tech Services Solutions —Kolkata, West Bengal
- From ₹30,000 a month
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Sales
- Work from home
- Flexible schedule
Quick apply
Specialist / Senior Specialist - Human Resources
Linde —Kolkata, West Bengal
- Master's degree
- Analysis skills
- Programmable logic controllers
HR Manager
ZITA Telecom India Pvt Ltd —Kolkata, West Bengal
- ₹30,000 - ₹35,000 a month
- Full-time
- Hybrid work
- Microsoft Office
- Master's degree
- Bachelor's degree
Quick apply
12d
Manager - HR & Admin
Interior Stories —Alambazar, Kolkata, West Bengal
- ₹12,000 - ₹14,000 a month
- Full-time
- Microsoft Office
- Master's degree
- Human resources
Quick apply
Senior Supervisor - Fund Accounting
Apex Group —Kolkata, West Bengal
- Full-time
- Microsoft Excel
- Finance
- Master's degree
Human Resources Business Partner
Copperleaf Technologies Inc. —Kolkata, West Bengal
- Full-time
- Hybrid work
- Microsoft Office
- Master's degree
- Analysis skills
CAREER OPPORTUNITY: Human Resources Manager / HRBP
AROHIGLOBAL TEXTILES PRIVATE LIMITED —Salt Lake, Kolkata, West Bengal
- From ₹30,000 a month
- Full-time
- Microsoft Excel
- English
- Master's degree
Quick apply

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Senior Manager – Workforce Management – Kolkata, India

Fusion CX -
Salt Lake, Kolkata, West Bengal

Apply Now

Job details

Qualifications

Statistics
Microsoft Excel
Statistics
Call centre
Master's degree
SQL
Analysis skills
Bachelor's degree
Business Administration
Data visualization
Workforce management
AI
Leadership

Full job description

Are you ready to lead strategic workforce planning for a fast-growing, global customer experience brand? At Fusion CX, we’re hiring a Senior Manager – Workforce Management (WFM) to drive forecasting, capacity planning, and performance optimization across our operations. If you bring deep expertise in WFM tools, an analytical mindset, and a passion for efficiency and innovation, this is your opportunity to make a meaningful impact from Kolkata. Join us in shaping a future where workforce intelligence meets operational excellence.

Job Description

About the Role

As a Senior Manager – WFM, you will be responsible for developing and executing end-to-end workforce strategies across both long-term and short-term planning. This includes ownership of forecasting, capacity planning, scheduling, real-time management, and performance monitoring. You will play a critical role in aligning resource strategies with business goals while driving automation and efficiency across WFM functions.

Role & responsibilities

Strategic Workforce Planning: Develop and implement long-term and short-term workforce planning strategies to optimize staffing levels and operational efficiency.
Forecasting & Capacity Planning: Oversee demand forecasting, staffing models, and capacity planning to ensure alignment with business goals.
Scheduling & Optimization: Manage scheduling processes, ensuring efficient workforce allocation while adhering to compliance and labor laws.
Real-Time Management & Performance Monitoring: Lead real-time monitoring efforts to optimize productivity, service levels, and workforce adherence.
Data Analytics & Reporting: Utilize data-driven insights to make informed decisions and provide regular reports to leadership on key workforce metrics.
Process Improvement & Automation: Drive continuous improvement initiatives and leverage automation to enhance workforce management capabilities.
Technology & Innovation: Evaluate and implement new WFM tools, technologies, and best practices to enhance workforce efficiency.

Job Requirement

Qualifications & Requirements

Bachelor’s degree in Business Administration, Operations Management, Statistics, or a related field (Master’s degree preferred).
8 to 13 years of relevant experience in workforce management.
Expertise in WFM tools such as Verint, NICE, Aspect, or equivalent.
Strong analytical, problem-solving, and decision-making skills.
Proven leadership, communication, and stakeholder management capabilities.
Experience in a BPO/contact center environment is preferred.
Ability to drive process improvements and apply WFM best practices.

Preferred Skills

Advanced proficiency in Microsoft Excel, SQL, and data visualization platforms.
Familiarity with AI-driven workforce automation and optimization.
In-depth understanding of core WFM metrics such as SLA, shrinkage, occupancy, and utilization.

Why Join Fusion CX?

At Fusion CX, we don’t just manage operations — we empower transformation. As a Senior Manager – WFM in Kolkata, you will:

Lead strategic workforce initiatives at one of the most trusted CX providers globally.
Work in a people-first, performance-driven culture that values innovation and accountability.
Gain exposure to enterprise WFM systems and intelligent automation tools.
Be part of a team where your leadership shapes success across geographies and verticals.

Ready to build intelligent workforce strategies for tomorrow? Apply now and lead the way with Fusion CX.

Apply Now

Refine Your Search

administration manager jobs in bara bazar kolkata west bengal

Senior Manager – Workforce Management – Kolkata, India

Assistant Manager - Talent Acquisition

Admin Manager, Dhulagori, Howrah

Assistant Manager – Business Support

Academy Placement Manager - PAN India

Sr. Manager - HR

Manager Sales

Payroll Manager

Back Office Executive

Asst. Manager / Sr. Manager – HR & Administration

Sales & Marketing Manager , Premium senior citizens living

Admin Lead

HR Executive

Process Manager – Sales & Business Development

Specialist / Senior Specialist - Human Resources

HR Manager

Manager - HR & Admin

Senior Supervisor - Fund Accounting

Human Resources Business Partner

CAREER OPPORTUNITY: Human Resources Manager / HRBP

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