Bhopal Madhya Pradesh Associate manager Jobs – 22 Open Jobs Today

Mgr-Rooms Division I
Marriott International, Inc —Bhopal, Madhya Pradesh
- Full-time
- Customer service
- Bachelor's degree
- Front desk
14d
COMPLIANCE MANAGER
Marriott International, Inc —Bhopal, Madhya Pradesh
- Full-time
- Hospitality
- Microsoft Office
- Bachelor's degree
HR Associate
Pandav Hotels —Bhopal, Madhya Pradesh
- ₹13,000 - ₹18,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
Associate Area Business Manager - Agency - Business Partner
HDFC Life —Bhopal, Madhya Pradesh
- Travel
HR Executive / Officer
RK Associates —Mandideep, Madhya Pradesh
- ₹10,000 - ₹20,000 a month
- Full-time
- Microsoft Office
- Master's degree
- Bachelor's degree
- Health insurance
Quick apply
Project Advisor
Dimensions by vipin chauhan and associates —Bhopal, Madhya Pradesh
- ₹15,000 - ₹30,000 a month
- Full-time
- English
- Driving
- Travel
Quick apply
8d
Project Advisor
RCC INFRASTRUCTURES by Vipin chauhan Associates —Kolar Road, Bhopal, Madhya Pradesh
- ₹15,000 - ₹30,000 a month
- Full-time
- English
- Driving
- Travel
Quick apply
Sales Associate
TheKabadiwala —Bhopal, Madhya Pradesh
- Full-time
- Microsoft Excel
- English
- Communication skills
Relationship Executive
BLYNK VIRTUAL TECHNOLOGIES PRIVATE LIMITED —Mp Nagar, Bhopal, Madhya Pradesh
- ₹10,000 - ₹15,000 a month
- Overnight shift
- Sales
- Salesforce
- Business development
- Paid time off
Quick apply
Client Relationship Manager
RCC INFRASTRUCTURES by Vipin chauhan Associates —Bhopal, Madhya Pradesh
- ₹12,000 - ₹20,000 a month
- Full-time
- Microsoft Office
- Data entry
- Computer skills
Quick apply
DTP Manager
Mitesh Rathi Classes —Bhopal, Madhya Pradesh
- ₹25,000 - ₹28,000 a month
- Email
- Microsoft Office
- Master's degree
- Bachelor's degree
Accountant
RCC INFRASTRUCTURES by Vipin chauhan Associates —Bhopal, Madhya Pradesh
- ₹12,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Master's degree
Quick apply
Customer Care Executive
Mukta A2 Cinemas, Bhilai, District Durg Chhattisgarh —Bhopal, Madhya Pradesh
- ₹12,500 - ₹12,800 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
- Paid sick time
Quick apply
10d
Field Marketing Executive
gautam associates —Bhopal, Madhya Pradesh
- ₹10,000 - ₹20,000 a month
- Full-time
- Sales
- Marketing
- Customer service
Quick apply
Performing Marketing Executive
HackerKernel —Bhopal, Madhya Pradesh
- ₹20,000 - ₹35,000 a month
- Full-time
- Analysis skills
- In-person
- AI
- Paid time off
- Paid sick time
Quick apply
Business Development Associate
Auxost —Arera Colony, Bhopal, Madhya Pradesh
- ₹12,000 - ₹18,000 a month
- Full-time
- Sales
- Research
- Business development
Quick apply
10d
Assistant Manager-IT
Marriott International, Inc —Bhopal, Madhya Pradesh
- Full-time
- Software troubleshooting
- Supervising experience
1d
HR Recruiter
RK Associates —Mandideep, Madhya Pradesh
- ₹7,000 - ₹10,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Business development & Marketing Intern
Research and Marketing Sector —Bhopal, Madhya Pradesh
- ₹10,000 - ₹15,000 a month
- Full-time
- In-person
- AI
Quick apply
Loss Prevention Executive
Marriott International, Inc —Bhopal, Madhya Pradesh
- Full-time
- 12th Pass
- Supervising experience
5d

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Mgr-Rooms Division I

Marriott International, Inc -
Bhopal, Madhya Pradesh

Apply Now

Job details

Full-time
14 days ago

Qualifications

Guest relations
Customer service
Bachelor's degree
Front desk
Business Administration
Guest services
Leadership

Full job description

Additional Information
Job Number26096092
Job CategoryRooms & Guest Services Operations
LocationDB City - Arera Hills, Bhopal, Madhya Pradesh, India, 462011
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Responsible for the management and coordination of all Rooms area departments (including Front Office, Engineering/Maintenance and Housekeeping) and managing staff. Plans, develops, implements and evaluates the quality of property’s guest rooms. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals. The position ensures that the Rooms division meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Division Activities

Champions the brand’s service vision for product and service delivery.

Communicates a clear and consistent message regarding departmental goals to produce desired results.

Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

Monitors and promotes room rates, specials, and promotions at the residence.

Monitors expected arrivals and departures.

Coordinates and makes preparations for group activities.

Runs and reviews critical information contained in Rooms division reports.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Assists in ensuring the property’s crisis management plan is followed as applicable.

Managing Profitability

Analyzes service issues and identifies trends.

Works with Rooms division teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.

Reviews and audits expenses.

Managing Revenue Goals

Monitors Rooms division sales performance against budget.

Reviews reports and financial statements to determine Rooms division performance against budget.

Reviews Rooms division occupancy & rate, wages and controllable expenses.

Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.

Ensuring and Providing Exceptional Customer Service

Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.

Delivers excellent customer service throughout the customer experience and encourages the same from other employees.

Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.

Coordinates and communicates event details both verbally and in writing to the customer and property operations.

Creates an atmosphere in the Rooms division that meets or exceeds guest expectations.

Responds to and handles guest problems and complaints.

Uses personal judgment and expertise to enhance the customer experience.

Stays available to solve problems and/or suggest alternatives to previous arrangements.

Interacts with guests to obtain feedback on product quality and service levels.

Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensures that employees understand expectations and parameters for Room division duties.

Managing and Conducting Human Resources Activities

Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.

Interviews applicants as needed.

Ensures employees are treated fairly and equitably.

Ensures that regular, ongoing communication is happening in the Rooms division (e.g., pre-shift briefings, staff meetings).

Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.

Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

Solicits employee feedback, utilizes an “open door policy” and reviews employee engagement results to identify and address employee problems or concerns.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

associate manager jobs in bhopal madhya pradesh

Mgr-Rooms Division I

COMPLIANCE MANAGER

HR Associate

Associate Area Business Manager - Agency - Business Partner

HR Executive / Officer

Project Advisor

Project Advisor

Sales Associate

Relationship Executive

Client Relationship Manager

DTP Manager

Accountant

Customer Care Executive

Field Marketing Executive

Performing Marketing Executive

Business Development Associate

Assistant Manager-IT

HR Recruiter

Business development & Marketing Intern

Loss Prevention Executive

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