Chennai Tamil Nadu Calling patient calling Jobs – 51 Open Jobs Today

Patient calling associate (US Healthcare)
iMagnum Healthcare Solution —Chennai, Tamil Nadu
- ₹9,165.79 - ₹40,000.00 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Paid time off
Quick apply
Tele Calling Executive
JS Global Hospital —Chennai, Tamil Nadu
- Up to ₹35,000 a month
- Overnight shift
- English
- Computer skills
- In-person
- Paid time off
- Cell phone reimbursement
Quick apply
Patient callers
iMagnum Healthcare Solution —Chennai, Tamil Nadu
- ₹9,165.79 - ₹40,000.00 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Paid time off
Quick apply
5d
AR Callers - Australian Billing
Synapse Medical Services India Pvt Ltd —Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Analysis skills
- Medical terminology
- Communication skills
- Health insurance
- Work from home
Quick apply
9d
AR Callers_Patient Calling Exp is MUST
All Care Therapies —Chennai, Tamil Nadu
- Full-time
- English
- Bachelor's degree
- Communication skills
- Health insurance
Quick apply
Sr. Ar Caller
Desirous Global Consulting —Chennai, Tamil Nadu
- ₹3,50,000 - ₹7,00,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
Medical Billing - Payment Posting
Starlink Healthcare Administration —Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Administrative experience
- In-person
- Medical terminology
- Health insurance
Quick apply
3d
AR CALLER
SPS Ventures —Chennai, Tamil Nadu
- ₹20,000 - ₹26,000 a month
- Full-time
- Microsoft Word
- English
- Microsoft Office
Quick apply
Tele Calling Executive
Rnest —Chennai, Tamil Nadu
- ₹12,000 - ₹15,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick apply
2d
Tele Calling Executive
ALtair Hearing Revolution —Vadapalani, Chennai, Tamil Nadu
- ₹12,814.61 - ₹18,139.56 a month
- Full-time
- Microsoft Excel
- Customer service
- English
- Cell phone reimbursement
- Paid sick time
Quick apply
Tele Caller Executive
Vecura Wellness clinic —Ambattur, Chennai, Tamil Nadu
- ₹15,000 - ₹22,000 a month
- Full-time
- Sales
- English
- 12th Pass
Quick apply
tellecaller
Dr Dilip Dental Centre —Mogappair West, Chennai, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
Telecaller (Healthcare)
Clinic in OMR —Thoraipakkam, Chennai, Tamil Nadu
- From ₹15,000 a month
- Full-time
- Customer service
- English
- Databases
Quick apply
EVERGREEN - Medical Claims Analyst
Med-Metrix —Chennai, Tamil Nadu
- Full-time
- Customer service
- 12th Pass
- Analysis skills
Team Lead
Guidehouse India Pvt Ltd —Chennai, Tamil Nadu
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Receptionist, telecaller
VRR DIAGNOSTICS SERVICES PVT LD —Chennai, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Full-time
- English
- 12th Pass
- In-person
Quick apply
9d
Team Lead
Guidehouse —Chennai, Tamil Nadu
- Rotational shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
AR Executive - Patient Calling (Night Shift) - Chennai
Medical Billing Wholesalers —Chennai, Tamil Nadu
- Email
- Bachelor's degree
- Communication skills
Senior Executive-Medical billing-AR Calling
EXL Service —Chennai, Tamil Nadu
- Full-time
- Communication skills
B2B Sales Executive
Dentohub —Injambakkam, Chennai, Tamil Nadu
- ₹25,000 - ₹35,000 a month
- Full-time
- CRM software
- Microsoft Excel
- Up to 50% travel
- Cell phone reimbursement
- Paid sick time
Quick apply

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Patient calling associate (US Healthcare)

iMagnum Healthcare Solution
Chennai, Tamil Nadu

Quick apply

Job details

Permanent | Full-time
₹9,165.79 - ₹40,000.00 a month

Benefits

Provident Fund
Health insurance
Paid time off

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
EHR systems
Microsoft Office
12th Pass
Bachelor's degree
Medical billing
Data entry
CPT coding
Epic
Billing
Communication skills

Full job description

Key Responsibilities:

Inbound Calls (Handling Patient Inquiries & Support):

Answer incoming calls from patients regarding medical bills, insurance coverage, and payment options.
Provide accurate and clear explanations of patient balances, EOB (Explanation of Benefits), and claim statuses.
Address patient concerns regarding denied claims, billing discrepancies, and financial assistance options.
Assist patients in verifying insurance eligibility, coverage limits, and copay/deductible responsibilities.
Handle patient inquiries regarding prior authorizations and pre-certifications, as needed.
Document call interactions and update patient accounts with relevant notes and actions.

Outbound Calls (Proactive Patient Communication & Follow-ups):

Conduct outbound calls to patients for payment reminders, outstanding balances, and payment plan arrangements.
Follow up on denied claims and coordinate with patients for necessary information or documents for claim resubmission.
Reach out to patients to confirm insurance details and ensure updated policy information is on file.
Notify patients about their financial responsibility before scheduled medical services and procedures.
Conduct patient satisfaction surveys and address concerns related to billing services.
Escalate unresolved billing issues to the appropriate RCM or collections department for further action.

Insurance & Financial Assistance Coordination:

Verify patient insurance eligibility and benefits for medical procedures.
Assist patients in understanding and applying for financial assistance programs, if applicable.
Educate patients on payment options, including self-pay discounts, installment plans, and third-party financing.

Documentation & Compliance:

Accurately document all patient interactions, payment agreements, and resolutions in the system.
Maintain confidentiality and compliance with HIPAA regulations regarding patient information.
Adhere to company policies, industry standards, and payer-specific guidelines for billing and collections.

Required Qualifications & Skills:

Education & Experience:

High school diploma or equivalent (bachelor’s degree in healthcare, business, or a related field is a plus).
1-3 years of experience in medical billing, patient calling, collections, or a healthcare-related customer service role.
Familiarity with healthcare RCM processes, insurance verification, and medical billing codes (CPT, ICD-10, HCPCS) is preferred.

Technical Skills:

Proficiency in medical billing software (Epic, Cerner, Athenahealth, eClinicalWorks, or similar).
Experience working with patient portals and electronic health records (EHR).
Basic knowledge of MS Office (Excel, Word, Outlook) and CRM systems.

Soft Skills:

Strong communication skills (verbal and written) with a professional and empathetic tone.
Ability to explain complex billing and insurance concepts in simple terms to patients.
Problem-solving skills with a patient-centric approach.
Attention to detail and accuracy in data entry and documentation.
Ability to work in a fast-paced environment and handle high call volumes.
Strong organizational and multitasking abilities.

Job Types: Full-time, Permanent

Pay: ₹9,165.79 - ₹40,000.00 per month

Benefits:

Health insurance
Paid time off
Provident Fund

Location:

Chennai, Tamil Nadu (Preferred)

Work Location: In person

Quick apply

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