Dl Technical service delivery manager Jobs – 280 Open Jobs Today

Sr Manager - Service Delivery & Management
Tata Communications —Delhi, Delhi
- Full-time
- Customer service
- Master's degree
- Project management
9d
Deputy General Manager - Service Delivery & Management
Tata Communications —Delhi, Delhi
- Full-time
- Customer service
- Master's degree
- Project management
Service Manager
StratEdge HR —Delhi, Delhi
- ₹45,000 - ₹50,000 a month
- Full-time
- Management
- Sales
- Master's degree
Quick apply
8d
SECURITY OPERATION MANAGER
Hirevoo —Delhi, Delhi
- ₹4,80,000 - ₹6,00,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Cell phone reimbursement
Quick apply
Technical Service Delivery Manager
Radiant Info Solutions —Delhi, Delhi
- Organisational skills
- Communication skills
Business Development Associate
Sensedge Tehnologies —Delhi, Delhi
- From ₹25,000 a month
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Commuter assistance
- Health insurance
Quick apply
Product Manager (Technical) - Identity & Access Management
Zinnia —Delhi, Delhi
- Online application
- Azure
- Master's degree
- SQL
- Health insurance
Quick apply
7d
Project Coordinator
Good Earth Renewable Services Pvt. Ltd. —Delhi
- ₹30,000 - ₹50,000 a month
- Full-time
- Bachelor's degree
- In-person
- Electrical Engineering
- Cell phone reimbursement
Quick apply
Incident Manager
Ericsson —Delhi, Delhi
- Travel
- Computer networking
- Communication skills
Manager -IT
Confluence Consultancy Services —New Friends Colony, Delhi, Delhi
- ₹80,000 - ₹1,00,000 a month
- Full-time
- Azure
- Computer Science
- ERP systems
- Flexible schedule
Quick apply
12h
Senior Delivery Manager, Consulting Services
Red Hat, Inc. —Delhi, Delhi
- Full-time
- Sales
- Agile
- Linux
3d
SQA Delivery/Demand Manager
Educational Testing Service (ETS) —Delhi, Delhi
- Full-time
- Azure
- Management
- Computer Science
- Paid time off
Quick apply
3d
Program Manager
Teknobuilt —Delhi
- ₹12,00,000 - ₹15,00,000 a year
- Full-time
- PMP
- Engineering
- English
- Health insurance
- Paid time off
Quick apply
Service Delivery Manager
ETAP —Delhi
- Full-time
- Master's degree
- Project management
- Electrical experience
Senior IT Technical Program Manager
Anaplan —Delhi, Delhi
- Email
- PMP
- Project management
- Agile
Quick apply
Product Manager- Workflow Automations
Mounee Consulting Services —Delhi
- ₹15,00,000 a year
- Full-time
Quick apply
Procurement Manager
Staffing Arrow —Delhi, Delhi
- ₹7,00,000 - ₹10,00,000 a year
- Full-time
- PMP
- Engineering
- Analysis skills
Quick apply
13d
Senior Product Manager (Technical) - Case Management
Zinnia —Delhi, Delhi
- Online application
- Master's degree
- SQL
- Analysis skills
- Health insurance
Quick apply
7d
Field Sales Representative
Kenzo Infosysytems Pvt Ltd —Mayur Vihar Ph-I, Delhi, Delhi
- ₹15,000 - ₹50,000 a month
- Full-time
- Sales
- Marketing
- Customer service
- Cell phone reimbursement
Quick apply
Assistant Center Manager
Pachouli Wellness Clinic —Pitampura, Delhi, Delhi
- ₹40,000 - ₹50,000 a month
- Full-time
- In-person
- Paid sick time
Quick apply

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technical service delivery manager jobs near dl

Sr Manager - Service Delivery & Management

Tata Communications -
Delhi, Delhi

Apply Now

Job details

Full-time
9 days ago

Qualifications

Financial planning
Customer service
Master's degree
Project management
Quality control
Business Administration
Budgeting
Diploma
MBA

Full job description

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Broad outline of the Role
Lead, schedule, and monitor project management activities for all customer deliveries in Hybrid Network Services domain with the objective of improving customer experience, turnaround time, managing cost efficiency, productivity, achieving first time right and making processes and systems easy to use and follow. This is a tactical role which contributes to defining the direction of the operating plans based on the business strategy, with a significant mid-term impact on business units overall results.

Minimum Qualifications & Experience

Btech/Diploma (preferably MBA)

Other Knowledge & Skills

Expertise in integrated service delivery of complex and large projects
Understanding of Industry adoption and utilization of the Technology and Domain
Internal and external stakeholder management and consultative skills
Commercial acumen and broad understanding of market dynamics
Strong customer service, project management, and quality control skills.

Key Responsibilities

Plan for execution across various types of projects (small, medium, large and complex)

Responsible for hardware planning, environment provisioning, documentation, and application deployments for variety of applications and services

Allocate resources based on skill and capability required for the projects.

Oversee and guide procurement lifecycle related to project procurement.

Guide and mentor technical implementation leads and program management team for low level design, project execution within schedule and cost.

Participate and drive customer review meetings for large and complex projects.

Coach and guide team for handling all the projects.

Drive OEM or Partner or Vendor performance reviews

Periodically review business processes and performance against various parameters (turnaround time, ease of use, first time right, cost)

Track success of complete projects against their specific KPIs

Participate in review calls to provide status update, resolve any dependencies,

Oversee roll out of change plan and drive course correction where required.

Collaborate with various teams within the business (such as sales support, commercial, sales, etc. ) to identify issues and opportunities.

Drive mitigation of delivery issues and timelines through effective escalation management with senior management when necessary

Review progress and margins of projects on a periodic basis and ensure faster revenue realization through appropriate prioritization of orders.

Conduct periodic meetings with customers or stakeholders or vendors to discuss issues and related action items. Identify areas of improvement and drive specific initiatives to address issues raised by customers around order delivery.

Diagnose, troubleshoot, and resolve problems, and take corrective action when necessary. Provide technical expertise, business planning and workflow management for ensuring smooth integration of network and system.

Define service realization and SOPs for Service Delivery and resolve escalated issues.

Ensure that all projects are handed over to the Operations team post completion of all deliverables.

Apply Now

Refine Your Search

technical service delivery manager jobs in dl

Sr Manager - Service Delivery & Management

Deputy General Manager - Service Delivery & Management

Service Manager

SECURITY OPERATION MANAGER

Technical Service Delivery Manager

Business Development Associate

Product Manager (Technical) - Identity & Access Management

Project Coordinator

Incident Manager

Manager -IT

Senior Delivery Manager, Consulting Services

SQA Delivery/Demand Manager

Program Manager

Service Delivery Manager

Senior IT Technical Program Manager

Product Manager- Workflow Automations

Procurement Manager

Senior Product Manager (Technical) - Case Management

Field Sales Representative

Assistant Center Manager

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