George Town Chennai Tamil Nadu Account executive Jobs – 853 Open Jobs Today

CRM Executive
LML Homes LLP —Kilpauk, Chennai, Tamil Nadu
- ₹25,000 - ₹40,000 a month
- Full-time
- Customer service
- Administrative experience
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
2d
MIS Head
Emriom Fze —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Analysis skills
- Presentation skills
Quick apply
4d
Senior Account Executive
SBSHR —Chennai, Tamil Nadu
- ₹50,000 - ₹70,000 a month
- Full-time
- Microsoft Excel
- Oracle
- Finance
Quick apply
3d
Account Executive
Placenest Services Private Limited —Chennai, Tamil Nadu
- ₹25,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Health insurance
- Life insurance
Quick apply
Delivery Manager I-Investment/Capital
UST —Chennai, Tamil Nadu
- Computer Science
- Master's degree
- Business development
Quick apply
Executive - Accounts
Sharda Motor Industries —Chennai, Tamil Nadu
- ₹4,50,000 - ₹5,50,000 a year
- ERP systems
- Microsoft Office
- Analysis skills
Senior Account Manager
Vox Group, a multi-faceted Group of Companies —Mylapore, Chennai, Tamil Nadu
- ₹30,000 - ₹45,000 a month
- Full-time
- ERP systems
- Finance
- Analysis skills
Quick apply
Finance & Accounts Manager
Vox Group, a multi-faceted Group of Companies —Mylapore, Chennai, Tamil Nadu
- ₹30,000 - ₹45,000 a month
- Full-time
- ERP systems
- Finance
- Analysis skills
Quick apply
Front office executive
max hair clinic Pvt Ltd —Adyar, Chennai, Tamil Nadu
- ₹20,000 - ₹35,000 a month
- Full-time
- Sales
- Customer service
- Computer skills
Quick apply
1d
Internal Audit Executive
V.S.T.Motors PVT LTD —Chennai, Tamil Nadu
- ₹5,00,000 - ₹12,00,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Travel
Quick apply
Accounts Executive - Gopalapuram Chennai
Guardian management services —Gopalapuram, Chennai, Tamil Nadu
- From ₹45,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- English
- Health insurance
Quick apply
2d
Senior Accountant And Audit Executive
Apollo Computer Education Ltd —Chennai, Tamil Nadu
- ₹1,00,000 a month
- Full-time
- Microsoft Excel
- Master's degree
- Bachelor's degree
- Commuter assistance
- Flexible schedule
Quick apply
3d
Accounts Executive
cthru opticians —Anna Nagar East, Chennai, Tamil Nadu
- ₹22,000 - ₹35,000 a month
- Part-time
- Bachelor's degree
- Accounting
- In-person
- Paid time off
- Paid sick time
Quick apply
1d
Accounts Executive
ADDURCO —George Town, Chennai, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Part-time
- Sales
- In-person
- Marketing
Quick apply
1d
Accounts Payable Executive
Lloyd's List Intelligence —Chennai, Tamil Nadu
- Hybrid work
- Microsoft Excel
- ERP systems
- Product management
2d
Audit Executive
EPIQ INDIA SUPPORT SERVICES LLP —T Nagar, Chennai, Tamil Nadu
- ₹1,00,000 - ₹80,00,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Accounting
- Cell phone reimbursement
- Paid sick time
Quick apply
4d
Sales Account Executive
CompIndia Infotech Pvt Ltd —Chennai, Tamil Nadu
- ₹6,00,000 - ₹10,00,000 a year
- Full-time
- Sales
- English
- Business development
- Paid time off
Quick apply
2d
Finance Executive
Perfint Healthcare Pvt Ltd —Chennai, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Office
- Finance
- Bachelor's degree
- Health insurance
Quick apply
1d
Account Executive
Macpro automation private limited —Ayappakkam, Chennai, Tamil Nadu
- ₹15,000 - ₹30,000 a month
- Full-time
- English
- Microsoft Office
- Accounting
Quick apply
8h
Enabling Areas - Finance & Accounts - Senior Executive - MIS - Chennai
Deloitte —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Excel
- ERP systems

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CRM Executive

LML Homes LLP
Kilpauk, Chennai, Tamil Nadu

Quick apply

Job details

Permanent | Full-time
₹25,000 - ₹40,000 a month
2 days ago

Benefits

Internet reimbursement
Provident Fund
Health insurance
Cell phone reimbursement

Qualifications

Customer service
Administrative experience
Bachelor's degree
Customer support
Office experience

Full job description

Customer Relationship Management

Act as the primary point of contact for customers after booking.
Maintain professional and regular communication with customers.
Understand customer requirements, concerns and expectations.
Build strong and long-term customer relationships.
Ensure customers receive timely and accurate information regarding their property.

B. Booking & Documentation

Coordinate the customer booking process and ensure completion of required documentation.
Verify customer KYC and other relevant documents.
Maintain accurate customer records in the CRM system.
Coordinate with Sales, Legal and Accounts teams for agreement and documentation requirements.
Track pending documents and follow up with customers for timely submission.

C. Payment & Collections Coordination

Maintain records of customer payment schedules and outstanding amounts.
Send payment reminders and demand notices as per approved schedules.
Coordinate with the Accounts/Finance team regarding customer payments.
Follow up with customers for pending payments.
Update payment status and customer records in the CRM system.
Escalate delayed payments to the reporting manager as required.

D. Customer Query & Grievance Handling

Respond promptly to customer queries through phone, email and other approved communication channels.
Register and track customer complaints and service requests.
Coordinate with concerned departments for resolution of customer issues.
Ensure complaints are closed within defined timelines.
Maintain proper records of complaints, actions taken and closure status.
Escalate unresolved or critical issues to the CRM Manager/Management.

E. Coordination with Project Team

Coordinate with Project, Civil, MEP and Quality teams regarding construction-related customer queries.
Provide customers with approved project updates and information.
Coordinate customer site visits wherever permitted.
Assist in communicating construction progress and important project milestones.
Ensure only authorized and verified information is shared with customers.

F. Agreement, Registration & Legal Coordination

Coordinate with customers regarding sale agreements, registration and other legal documentation.
Liaise with Legal and Documentation teams for pending requirements.
Track agreement and registration status.
Ensure customers are informed about important documentation timelines.
Maintain proper records of completed and pending documentation.

G. Possession & Handover

Coordinate the customer possession process.
Prepare and maintain possession schedules.
Coordinate with Project, Quality, Accounts and other departments for handover readiness.
Communicate possession-related requirements to customers.
Coordinate snag/defect reporting and closure before handover.
Ensure required handover documents are completed and maintained.

H. Post-Sales Customer Support

Handle customer requests after possession as per company policies.
Coordinate with maintenance/facility and project teams for post-handover concerns.
Track service requests until closure.
Ensure timely communication to customers regarding the status of their requests.
Maintain records of post-sales interactions and resolutions.

I. CRM System & MIS

Update customer information, interactions, payment status, documentation and service requests in the CRM system.
Ensure CRM data is accurate and updated on a regular basis.
Prepare daily/weekly/monthly CRM reports.
Maintain MIS related to bookings, collections, documentation, grievances, registrations and possession.
Track pending activities and follow up with respective stakeholders.

J. Customer Communication

Draft and send professional customer communications, notices, reminders and updates.
Coordinate communication regarding payment schedules, project updates, registration, possession and other important milestones.
Ensure communication is clear, accurate and aligned with company policies.
Maintain proper records of important customer communications.

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance
Internet reimbursement
Provident Fund

Work Location: In person

Quick apply

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Enabling Areas - Finance & Accounts - Senior Executive - MIS - Chennai

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