Hinjewadi Pune Maharashtra Shift manager Jobs – 586 Open Jobs Today

AM - Customer Care
Kohler India Corporation —Pune, Maharashtra
- Weekend availability
- Management
- Customer service
- Microsoft Office
Project Manager
Prasad Corporation Pvt Ltd —Hinjewadi, Pune, Maharashtra
- ₹40,000 - ₹50,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
Quick apply
9d
PMO/Delivery Management Reporting Lead
Codvo.ai —Hinjawadi, Pune, Maharashtra
- Microsoft Excel
- Project management
- Bachelor's degree
Senior Inside Sales Executive
Coachx.live —Baner, Pune, Maharashtra
- ₹20,000 - ₹30,000 a month
- Full-time
- Sales
- English
- Master's degree
- Cell phone reimbursement
- Work from home
Quick apply
3d
Pricing Analyst, Associate 1
State Street —Hinjewadi, Pune, Maharashtra
- Full-time
- Microsoft Office
- Finance
- Master's degree
- Health insurance
1d
Accounts Manager
DBS MINTEK PVT LTD —Baner, Pune, Maharashtra
- ₹35,000 - ₹42,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- Finance
- Paid time off
Quick apply
2d
Human Resource Executive
Calida Rehab —Pune, Maharashtra
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Master's degree
- Bachelor's degree
- Flexible schedule
- Food provided
Quick apply
Asset Owner - Fund Accounting - Assistant Manager
State Street —Hinjewadi, Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
- Health insurance
1d
Assistant Manager - Business Development
Crescendo Worldwide —Bavdhan, Pune, Maharashtra
- ₹30,000 - ₹50,000 a month
- Full-time
- Sales
- English
- Business development
- Health insurance
Quick apply
7d
Valuations / Pricing - Senior Associate
State Street —Hinjewadi, Pune, Maharashtra
- Full-time
- Microsoft Office
- Finance
- Master's degree
1d
PCC Business Analyst - Assistant Manager
State Street —Hinjewadi, Pune, Maharashtra
- Full-time
- Project management
- Bachelor's degree
- Financial services
- Health insurance
8d
Maintenance manager (press shop)
JAGADGURU ASSOCIATES —Hinjawadi, Pune, Maharashtra
- ₹45,000 - ₹60,000 a month
- Full-time
- Programmable logic controllers
- Electrical experience
- Bachelor's degree
Quick apply
Business Growth & Operations Manager (On-Site/WFO, Baner Pune)
Sign-Express —Baner, Pune, Maharashtra
- Up to ₹13,00,000 a year
- Full-time
- Microsoft Excel
- English
- Research
Quick apply
Technical Product Manager
Optum —Pune, Maharashtra
- Full-time
- Bachelor's degree
- Organisational skills
- Software development
- Health insurance
13d
Sales Head (ERP Sales)
Saturo Technologies —Hinjewadi, Pune, Maharashtra
- Email
- Management
- Sales
- ERP systems
Assistant Store Manager/Store Manager
TATA STARBUCKS —Aundh, Pune, Maharashtra
- ₹30,000 - ₹36,000 a month
- Full-time
- Customer service
- 12th Pass
- Bachelor's degree
- Health insurance
- Flexible schedule
Quick apply
Inside Sales Executive
Coachx.live —Baner, Pune, Maharashtra
- ₹15,000 - ₹30,000 a month
- Full-time
- Sales
- English
- Master's degree
Quick apply
5d
Assistant Security Manager - Residential Township
Magarpatta Township Development & Construction Company —Kharakvasla, Maharashtra
- ₹50,000 - ₹70,000 a month
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
Quick apply
Product Manager
MIRA Labs —Hinjewadi, Pune, Maharashtra
- Full-time
- Hybrid work
- PMP
- Project management
- Presentation skills
Quick apply
Senior Team Leader Supply Chain ANZ CASTROL
bp —Pune, Maharashtra
- Full-time
- Hybrid work
- Management
- Customer service
- Conflict management

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AM - Customer Care

Kohler India Corporation -
Pune, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Management
Customer service
Microsoft Office
Bachelor's degree
Conflict management
Manufacturing
Communication skills
Time management

Full job description

About Us

At Kohler, our mission is to help people live gracious, healthy, and sustainable lives. We believe that empowering our associates is essential to making this vision a reality. That’s why we invest in personal and professional growth, encourage collaboration across teams and functions, and offer a comprehensive wellness package that supports the well-being of every team member.

Kohler is an equal opportunity employer. Along with competitive compensation and benefits, we offer something more enduring—a legacy built on bold innovation, creative excellence, and a deep commitment to our people and communities. Learn more about our culture and career opportunities at www.kohler.co.in/careers.

Our approach to hiring reflects our commitment to Global Inclusion. We recruit, hire, and promote qualified individuals in all roles without regard to race, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, or disability. If you are an individual with a disability and require reasonable accommodation during the recruitment process, please let your recruiter know so we can support you appropriately.

AM - Customer Care

Job Description

About the position:

We (Kohler India Technical Center) are a captive global center providing technical and nontechnical support for all the businesses and product lines for Kohler Co. globally (including Kitchen and Bath, Engines, Generators, Hospitality).

As a Customer Service Assistant Manager at Kohler, you will be responsible for managing the daily operations of our customer service department. You will oversee a team of customer service representatives, ensuring that they provide excellent service to our clients. In this role, you will be responsible for setting goals and metrics, monitoring performance, and implementing strategies to improve customer experience. You will also work closely with other departments to ensure smooth operations and effective communication.

Role and Responsibility:

Be a Brand Ambassador for our customers by building relationships and creating loyalty. Provide world-class first level inbound phone/chat/email support for customers by troubleshooting, investigating, and resolving customers' inquiries about Kohler products with the goal of resolving each issue on the first contact. You will be expected to provide empathetic, courteous, quality customer service in an accurate and timely manner in accordance with Kohler protocols while maintaining a positive, problem-solving approach.

Manage and oversee the daily operations of the customer service department.
Hire, train, and supervise a team of customer service representatives.
Set performance goals and metrics for the team and monitor progress.
Develop and implement strategies to improve customer experience.
Maintain and improve customer service level standards and procedures.
Monitor customer satisfaction and provide regular reports to senior management.
Collaborate with other departments, such as sales, marketing, and operations, to ensure smooth operations and effective communication.
Develop and maintain relationships with key customers.
Provide coaching and feedback to team members to improve their performance and development.
Identify opportunities for process improvements and efficiencies.
Ensure compliance with company policies and procedures, as well as applicable regulations and laws.

Qualifications:

Bachelor’s degree mandatory
7+ years of experience in customer service or related field, with at least 4 years in a management role.
Strong leadership and people management skills.
Excellent communication and interpersonal skills.
Ability to analyze data, identify trends, and develop strategies.
Strong organizational and time-management skills.
Proficiency in Microsoft Office and customer service software.
Experience working in the manufacturing industry is preferred.
Ability to travel occasionally for customer visits.

This job description is not intended to be all-inclusive. Employees may be required to perform other related duties as assigned by the supervisor.

Working Conditions:

This is a full-time role based in our customer service Pune office.
The includes evenings and weekends working to meet customer demands, as we operate 24/7 with rotational shifts and weekly offs.
Willingness and ability to work in rotating shifts, including early mornings, late evenings, overnight, weekends, and overtime as needed

Mandatory Skills

Customer Service, customer complaints, Complaint Management, Team management, SLA-Management, Operations Management, Conflict management, Change Management, Process Improvements, Voice

Location

Pune, Maharashtra, India

Experience

6 to 7 years

Apply Now

Refine Your Search

shift manager jobs in hinjewadi pune maharashtra

AM - Customer Care

Project Manager

PMO/Delivery Management Reporting Lead

Senior Inside Sales Executive

Pricing Analyst, Associate 1

Accounts Manager

Human Resource Executive

Asset Owner - Fund Accounting - Assistant Manager

Assistant Manager - Business Development

Valuations / Pricing - Senior Associate

PCC Business Analyst - Assistant Manager

Maintenance manager (press shop)

Business Growth & Operations Manager (On-Site/WFO, Baner Pune)

Technical Product Manager

Sales Head (ERP Sales)

Assistant Store Manager/Store Manager

Inside Sales Executive

Assistant Security Manager - Residential Township

Product Manager

Senior Team Leader Supply Chain ANZ CASTROL

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