India Business support specialist Jobs – 10387 Open Jobs Today

Parts and Service Support Specialist
Premier Equipment —Alleppey, Kerala
- ₹55,000 - ₹70,000 a year
- Full-time
- Remote
- Bilingual
- CRM software
- Customer service
Talent Sourcing Specialist
Boston Consulting Group —Gurugram, Haryana
- Full-time
- Bachelor's degree
- Recruiting
- Communication skills
12d
Customer Support Specialist
Radancy —Bengaluru, Karnataka
- Computer Science
- English
- Presentation skills
Inside Sales Specialist - Remote | International Sales
Exploring Infinites —Remote
- ₹4,00,000 - ₹6,00,000 a year
- Part-time
- Remote
- Sales
- Marketing
- Salesforce
- Cell phone reimbursement
Quick apply
BPO Business Support Senior Specialist
NTT Ltd —Haryana
- Full-time
10d
Operations Specialist
Incision —New Cairo
Quick apply
Business Analysis Support Specialist
Creative Capsule —Goa
- Full-time
- Microsoft Word
- Project management
- Software development
Quick apply
6d
Business Analyst – Product Support Specialist
InApp —Delhi
- Analysis skills
- Agile
- Communication skills
Sales Support Specialist
Kollyns Services Pvt. Ltd. —Remote
- Up to ₹55,000 a month
- Full-time
- Remote
- English
- Business development
- Communication skills
- Work from home
Quick apply
14d
Technical Specialist (India)
TurnPoint Technology —Remote
- ₹5,00,000 - ₹7,50,000 a year
- Full-time
- Remote
- Software troubleshooting
- Customer service
- Windows
- Work from home
Quick apply
Specialist Admin Business Support
Empower Annuity Insurance Company of America —Bengaluru, Karnataka
- Salesforce
- English
- Bachelor's degree
1d
Business Operations Specialist
A-Z for Remote jobs —Remote
- ₹2,13,410.37 - ₹6,82,674.33 a year
- Email
- Remote
- No experience needed
- Business development
- Analysis skills
Quick apply
13d
Global Services Specialist I - ENS
Paychex —Bengaluru, Karnataka
- Full-time
- Diploma
- Office experience
Support Escalations Specialist
roblox —Gurugram, Haryana
- Weekend availability
- Bachelor's degree
Product Support Specialist
VOYON Technology Services —Infopark-Kochi, Kochi, Kerala
- ₹15,000 - ₹30,000 a month
- Master's degree
- Business Administration
- MBA
BPO Business support specialist
NTT Ltd —Gurugram, Haryana
- Full-time
Transportation Specialist, Transportation Specialist
ADCI - Andra Pradesh - P17 —Andhra Pradesh
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Access
3d
Technical Specialist
Apple —Bengaluru, Karnataka
- Weekend availability
- Customer service
14d
Email Outreach Specialist
Synergylabs Technology —Gurugram, Haryana
- Up to ₹6,00,000 a year
- Full-time
- Salesforce
- English
- Research
Quick apply
1d
CHANGE MANAGEMENT SPECIALIST - Bangalore-VOIS
Vodafone —Bengaluru, Karnataka
- Full-time
- Continuous improvement
8d

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Parts and Service Support Specialist

Premier Equipment -
Alleppey, Kerala

Apply Now

Job details

Full-time
₹55,000 - ₹70,000 a year

Qualifications

Bilingual
CRM software
Customer service
12th Pass
Customer support
Automotive diagnostics
Communication skills

Full job description

Overview:

Premier Equipment is a full-service John Deere dealership serving agriculture, lawn care, commercial grounds, and compact construction customers across Southern Ontario. With 20 locations and over 190 skilled technicians, we deliver innovative equipment, expert service, and unmatched support.

Since the 1950s, we’ve grown with a clear purpose: To be the best part of our customer’s day by improving their business and lifestyle. Whether it’s solving equipment issues or offering new technology, we’re here to make their day better—and yours too.

It’s an exciting time to join Premier. Come grow with us.

What You'll Be Doing:

As a Parts and Service Support Specialist at Premier Equipment, you’ll be the first point of contact for customers who need help with parts identification, parts ordering, and service-related questions. You’ll gather accurate equipment information (model/serial), document machine symptoms, and coordinate with Parts and Service teams to drive fast, accurate resolutions in a high-volume environment

Responsibiliites:

Provide inbound support via phone, email, and chat for parts and service inquiries.
Perform parts lookup/identification and process parts orders, including related/associated parts, using model/serial number verification and parts resources.
Collect and document machine symptoms and customer concerns to support service diagnostics, work orders, and scheduling.
Troubleshoot and resolve customer issues, escalating to higher-level support when necessary.
Provide accurate information about products, services, and policies.
Coordinate with Parts, Service, and other departments to ensure accurate handoffs and timely updates.
Maintain detailed and accurate records of customer interactions in the CRM system.
Follow up with customers to ensure their issues are resolved and they are satisfied with the service provided.
Identify opportunities to improve customer service processes and suggest enhancements.
Stay up-to-date with product knowledge, company policies, and industry trends

Qualifications:

High school diploma or equivalent; additional education or certifications in customer service or a related field is a plus.
1–2 years of experience in customer support, dealership parts, parts counter, service advisor, or service coordination.
Familiarity with OEM parts, parts catalogs, and accurate documentation practices.
Ability to identify equipment using model/serial number plates and translate customer descriptions into clear parts/service documentation
Strong communication skills (verbal and written) and ability to explain technical information clearly.
Proficient in using CRM systems and other customer service software.
Detail-oriented with strong problem-solving skills and ability to manage a high volume of inquiries.
Bilingual skills are a plus.

Work Environment:

This position typically operates in an office environment.
The role may require extended periods of sitting and using a computer.
Occasional travel may be required for training or meetings.

Performance Metrics:

Customer satisfaction scores.
Average response time to customer inquiries.
- Answered calls – missed calls
- Return call time
Resolution rate of customer issues.
- Verification of location follow up
Accuracy and completeness of records in the CRM system.
- Gathering information necessary to support customers
Internal inquiries

At Premier Equipment, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We offer accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.

#HP02

What's in It for You:

At Premier Equipment, we invest in our people and reward their contributions with a competitive and supportive compensation package, including:

Comprehensive Health & Dental Coverage (includes vision and paramedical services)
Company-Matched RRSP
Annual Profit Sharing
Boot & Tool Allowance
Apprenticeship Scholarships
Employee Assistance Program (EAP)
Company Vehicle (for qualifying positions)

Salary Range: CAD $55,000.00 - CAD $70,000.00 /Yr.

Apply Now

Refine Your Search

business support specialist jobs in india

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Customer Support Specialist

Inside Sales Specialist - Remote | International Sales

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Global Services Specialist I - ENS

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Product Support Specialist

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Transportation Specialist, Transportation Specialist

Technical Specialist

Email Outreach Specialist

CHANGE MANAGEMENT SPECIALIST - Bangalore-VOIS

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