Project Owner / Service Delivery Operations Lead – Managed Operations
Ardem Incorporated —Lucknow, Uttar Pradesh
- Full-time
- Remote
- English
- Windows
- Leadership
- Work from home
Project Coordinator
Big Internet Seller Service Inc —Remote
- ₹15,000 - ₹25,000 a month
- Full-time
- Remote
- Microsoft Excel
- Project management
- Agile
- Work from home
Quick apply
Executive Assistant - Technical Lead
Ganges Internationale Pvt Ltd —Puducherry
- ₹12,672.34 - ₹38,856.65 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Paid time off
Quick apply
6d
PMO Coordinator
ProductLife Group —Remote
- Remote
- Microsoft Excel
- Salesforce
- Finance
Cluster Operation Manager
SolarSquare Energy Pvt Ltd —Chhatrapati Sambhajinagar District, Maharashtra
- ₹40,000 - ₹60,000 a month
- Full-time
- Project management
- In-person
- Negotiation
Quick apply
Logistics Coordinator
Shopprix (India) Pvt. Ltd. —Taliparamba, Kerala
- ₹20,000 - ₹35,000 a month
- Full-time
- In-person
- Health insurance
- Flexible schedule
Quick apply
Center Coordinator
Skillsonics India Pvt Ltd —Rayagada, Odisha
- ₹3,00,000 - ₹4,00,000 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- Organisational skills
Quick apply
Operations Executive
tapnhome service private limited —Gaya, Bihar
- ₹20,000 - ₹35,000 a month
- Full-time
- Customer service
- Microsoft Office
- In-person
- Paid time off
- Food provided
Quick apply
Dispatch Executive / Logistics Coordinator – UK-Based Company
XEagle Ltd —Nagar, Rajasthan
- ₹10,258.55 - ₹32,000.00 a month
- Full-time
- English
- Computer skills
- In-person
- Work from home
- Flexible schedule
Quick apply
Import/Export Coordinator
MATRIX INFO SYSTEMS PRIVATE LIMITED —New Delhi District, Delhi
- ₹20,000 - ₹30,000 a month
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Cell phone reimbursement
- Work from home
Quick apply
11d
Dispatch & Operations Coordinator
GSR Group —Ludhiana, Punjab
- ₹30,000 - ₹50,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
Senior Co-ordinator for a Reputed CBSE affiliated School
Freelancing —Rudrapur, Dehradun, Uttarakhand
- Up to ₹60,000 a month
- Full-time
- Microsoft Excel
- Accounting
- In-person
Quick apply
12d
Logistics Coordinator
Generic Engineering Constructions and Project LTD —Navi Mumbai, Maharashtra
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- Remote
- Microsoft Excel
- Oracle
- ERP systems
Project Coordinator IT (Hyderbad Location)
Vrinda Techapps India Pvt Ltd —Somajiguda, Hyderabad, Telangana
- ₹25,062.86 - ₹50,000.00 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
9d
Marketing Coordinator
klove studio —Green Park, Delhi, Delhi
- ₹6,00,000 - ₹12,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Project management
Quick apply
PYP - Coordinator
The Indian Public School —Salem, Tamil Nadu
- ₹1,10,000 - ₹1,20,000 a month
- Management
- 12th Pass
- In-person
Quick apply
Events Operations Executive
Ahmedabad International School —Ahmedabad, Gujarat
- ₹20,000 - ₹30,000 a month
- Full-time
- Hospitality
- Management
- English
- Paid time off
- Paid sick time
Quick apply
Coordinator (DM)
BK Nexus Enterprises —Delhi
- ₹44,000 - ₹68,000 a month
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Health insurance
- Life insurance
Quick apply
Chief Operating Officer (COO)
Global Udaan —Sarita Vihar, Delhi, Delhi
- ₹1,40,000 - ₹2,00,000 a month
- Email
- English
- Project management
- Team management
Quick apply
Project Execution and client coordination
City Fire Services —Ghaziabad, Uttar Pradesh
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Project management
- Organisational skills
- Health insurance
- Cell phone reimbursement
Quick apply

I want to receive the latest job alerts for delivery operations coordinator in india

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

delivery operations coordinator jobs near india

Pmo Manager jobs in Remote

Project Coordinator jobs in Remote

Accountant jobs in Haldwani, Uttarakhand

Logistics Coordinator jobs in Navi Mumbai, Maharashtra

Operations Administrator jobs in Ahmedabad, Gujarat

Technical Writer jobs in Kolkata, West Bengal

Technical Lead jobs in Chandigarh, Chandigarh

Technical Lead jobs in Mumbai, Maharashtra

Technical Lead jobs in Tamil Nadu

Technical Support Engineer jobs in Delhi, Delhi

Technical Trainer jobs in Coimbatore, Tamil Nadu

School Coordinator jobs in Kukatpally, Hyderabad, Telangana

Logistics Coordinator jobs in Coimbatore, Tamil Nadu

Logistics Coordinator jobs in Bangalore City, Bengaluru, Karnataka

Logistics Coordinator jobs in Hyderabad, Telangana

Office Coordinator jobs in Bengaluru, Karnataka

Logistics Coordinator jobs in Madhapur, Hyderabad, Telangana

Project Coordinator jobs in Jaipur, Rajasthan

Doctors Coordinator jobs in Delhi

Client Coordinator jobs in Rs Puram, Coimbatore, Tamil Nadu

Project Owner / Service Delivery Operations Lead – Managed Operations

Ardem Incorporated -
Lucknow, Uttar Pradesh

Apply Now

Job details

Full-time

Benefits

Provident Fund
Work from home

Qualifications

English
Windows
Assistant manager experience
Leadership
Communication skills

Full job description

REMOTE

Project Owner / Service Delivery Operations Lead – Managed Operations

ARDEM Data Services Private Limited
UNIT No B-1/ 5th Floor 504 & 505 DLF MY PAD, Vibhuti Khand Gomti Nagar, Lucknow – 226010, India

Telephone: 915.130.3150
Email: [email protected]

Position: Project Owner / Service Delivery Operations Lead – Managed Operations

Function: Operations / Delivery

Reports To: Operations Leadership / Director or Head of Delivery

Work Location: Remote (Work From Home) – India

Role Type: Client-Facing Service Delivery and Production Operations Ownership

ABOUT ARDEM

ARDEM is a US-based managed operations and business process outsourcing company supporting clients across finance operations, data processing, back-office workflows, logistics, utilities, healthcare administration, and other recurring operational processes.

We are hiring a Project Owner / Service Delivery Operations Lead to own the daily execution and client-facing delivery management of assigned managed operations workflows.

THE OPPORTUNITY

This is not a coordinator role. ARDEM is hiring a client-facing service delivery owner who can run managed client workflows with daily production control, proactive communication, visible governance, team leadership, SLA/TAT discipline, risk management, and continuous improvement.

The right candidate has experience leading production teams, controlling queues and backlogs, managing SLA/TAT performance, communicating directly with clients, identifying risk early, and improving how work gets done. This person should create confidence for the client by showing visible command of the work.

CORE RESPONSIBILITIES

Own daily production control for assigned client workflows, including incoming volume, completed work, backlog, aging, SLA/TAT risk, blockers, staffing capacity, urgent client requests, and next-24-hour priorities.
Lead the delivery team by assigning work, clarifying priorities, monitoring output, coaching performance, addressing attendance/capacity issues, and ensuring analysts understand expectations.
Communicate directly with clients through delivery calls, status updates, escalation communication, action-item recaps, and proactive risk notifications.
Run weekly governance for assigned accounts: output, SLA/timeliness, quality, backlog/aging, open issues, client dependencies, staffing/coverage, risks, corrective actions, and next steps.
Maintain process control through current work instructions, process maps, exception rules, quality checklists, training notes, issue logs, change logs, and ownership of the latest approved process version.
Identify delivery, quality, staffing, access, documentation, client-dependency, scope, backlog, and trust risks early; escalate with facts, impact, timeline, recommendations, and required support.
Drive continuous improvement by identifying repeat issues, root causes, rework patterns, process waste, training gaps, and opportunities to improve accuracy, speed, visibility, and client experience.
Partner with Solutions & Transition during launch/stabilization and accept delivery ownership after internal handoff.

WHAT WE’RE LOOKING FOR

5–10+ years in BPO/BPM, managed services,

d services, back-office operations, data operations, logistics operations, contact center operations, or client operations.
Experience as Assistant Manager – Operations, Deputy Manager – Operations, Team Lead / Senior Team Lead, Process Lead, Service Delivery Lead, Client Operations Lead, or similar role.
Has managed real production work: queues, daily volumes, backlog, aging, SLA/TAT, quality, staffing, team output, and client escalations.
Strong English communication with direct client-facing experience. Must be able to lead calls, write clear updates, manage expectations, and communicate risk proactively.
Comfortable working in a high-ownership environment where waiting for instructions is not acceptable.

MUST-HAVE CAPABILITIES

Production command – always knows current volume, status, backlog, aging, staffing, blockers, and SLA risk.
Client trust-building communication – clear, proactive, factual, non-defensive, and action-oriented.
Ownership mindset – does not wait to be told, does not hide behind analysts or circumstances, and escalates early when risk is material.
Governance discipline – can run weekly reviews, manage action logs, send recaps, and close loops.
Risk and corrective action – can identify early warning signs, perform root cause thinking, assign owners/dates, and verify that fixes work.

WORK FROM HOME REQUIREMENTS

This is a 100% remote role. Candidates must have their own Windows-based system that meets the following specifications:

Operating System

Windows

Device Type

Windows Laptop or Desktop

Screen Size

Minimum 14 inches

Screen Resolution

Full HD (1920 × 1080)

Processor

Intel Core i5 (or higher)

RAM

Minimum 8 GB or more (Mandatory)

Software

AnyDesk (Installation Required)

WHY JOIN ARDEM

100% Remote Work (Work From Home)
Structured Learning & Development Program
Dedicated Mentorship from Industry Professionals
Group Health Insurance Coverage
Professional Skill Development
Exposure to International Business Processes
Career Growth Opportunities
Collaborative and Learning-Focused Work Culture
Employee Provident Fund (EPF) Benefits as per company policy after probation completion
Eligibility for the Company’s Profit-Sharing Program upon successful confirmation as a full-time employee, subject to company policy and performance criteria

Apply Now

Refine Your Search

delivery operations coordinator jobs in india

Project Owner / Service Delivery Operations Lead – Managed Operations

Project Coordinator

Executive Assistant - Technical Lead

PMO Coordinator

Cluster Operation Manager

Logistics Coordinator

Center Coordinator

Operations Executive

Dispatch Executive / Logistics Coordinator – UK-Based Company

Import/Export Coordinator

Dispatch & Operations Coordinator

Senior Co-ordinator for a Reputed CBSE affiliated School

Logistics Coordinator

Project Coordinator IT (Hyderbad Location)

Marketing Coordinator

PYP - Coordinator

Events Operations Executive

Coordinator (DM)

Chief Operating Officer (COO)

Project Execution and client coordination

I want to receive the latest job alerts for delivery operations coordinator in india

Related Searches

Explore jobs in more locations

REMOTE

Project Owner / Service Delivery Operations Lead – Managed Operations

ABOUT ARDEM

THE OPPORTUNITY

CORE RESPONSIBILITIES

WHAT WE’RE LOOKING FOR

MUST-HAVE CAPABILITIES

WORK FROM HOME REQUIREMENTS

WHY JOIN ARDEM

Jobseeker tools

Employer Tools

Browse

Stay Connected