Kazhakoottam Thiruvananthapuram Kerala Front office manager hotel Jobs – 7 Open Jobs Today

Assistant Front Office Manager
Gokulam Grand, Trivandrum —Thiruvananthapuram, Kerala
- ₹35,000 - ₹40,000 a month
- Weekend availability
- Microsoft Office
- Bachelor's degree
- In-person
- Commuter assistance
- Paid time off
Quick apply
Front Office Manager
Gokulam Grand, Trivandrum —Thiruvananthapuram, Kerala
- ₹40,000 - ₹50,000 a month
- Full-time
- Hospitality
- Master's degree
- Bachelor's degree
- Health insurance
- Flexible schedule
Quick apply
11d
Senior Reservation Executive
JANITHRA DIGITAL SOLUTIONS (OPC) PRIVATE LIMITED —Thiruvananthapuram, Kerala
- ₹34,000 - ₹36,000 a month
- Weekend availability
- Management
- Inventory management
- Microsoft Office
- Health insurance
- Food provided
Quick apply
12d
Front Office Manager
Akhil Classic Hotel —Thiruvananthapuram, Kerala
- ₹20,000 - ₹30,000 a month
- Email
- Team management
- In-person
- Communication skills
- Food provided
Quick apply
GM Operations
Corpac Business Consulting —Thiruvananthapuram, Kerala
- ₹80,000 - ₹1,50,000 a month
- Email
- Hospitality
- Supervising experience
- In-person
- Food provided
Quick apply
Reservation Associate
JANITHRA DIGITAL SOLUTIONS (OPC) PRIVATE LIMITED —Thiruvananthapuram, Kerala
- ₹18,000 - ₹20,000 a month
- Full-time
- English
- Travel
- In-person
- Health insurance
- Food provided
Quick apply
12d
Bell Boy
Gokulam Grand Kovalam —Kovalam, Thiruvananthapuram, Kerala
- ₹16,000 - ₹19,000 a month
- Full-time
- 12th Pass
- In-person
- Communication skills
- Food provided
Quick apply

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Assistant Front Office Manager

Gokulam Grand, Trivandrum
Thiruvananthapuram, Kerala

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Job details

Permanent | Full-time
₹35,000 - ₹40,000 a month

Benefits

Provident Fund
Commuter assistance
Paid time off
Food provided
Paid sick time

Qualifications

Upselling
Microsoft Office
Bachelor's degree
Hospitality Management
Diploma
Communication skills
Hotel experience
Time management
Hospitality management

Full job description

Here is a professional Job Description for an Assistant Front Office Manager:

Job Title: Assistant Front Office Manager

Department: Front Office

Reports To: Front Office Manager

Job Summary

The Assistant Front Office Manager assists in managing the daily operations of the Front Office Department to ensure exceptional guest service, efficient check-in and check-out procedures, and smooth coordination with all hotel departments. The role supports the Front Office Manager in maintaining operational standards, staff supervision, and achieving guest satisfaction goals.

Key Responsibilities

Assist in overseeing all Front Office operations, including Reception, Concierge, Bell Desk, and Guest Relations.
Ensure smooth and efficient check-in and check-out processes for all guests.
Handle guest complaints, requests, and special requirements promptly and professionally.
Supervise, train, and motivate Front Office staff to maintain high service standards.
Prepare duty rosters and monitor staff attendance, grooming, and performance.
Ensure all guest records, registrations, and billing procedures are accurate and in compliance with hotel policies.
Coordinate with Housekeeping, Reservations, Sales, Security, and Maintenance departments to ensure seamless guest experiences.
Monitor room inventory, occupancy levels, and room allocations in coordination with the Reservations team.
Assist in preparing departmental reports, including occupancy, guest feedback, and revenue reports.
Ensure adherence to hotel policies, SOPs, and statutory requirements.
Conduct regular briefings and departmental meetings with team members.
Assist in implementing guest engagement initiatives to enhance customer satisfaction and loyalty.
Monitor cash handling procedures and ensure proper accounting of transactions.
Support the Front Office Manager in achieving departmental targets and budget objectives.
Act as the Front Office Manager in their absence.

Qualifications & Requirements

Bachelor's Degree/Diploma in Hotel Management or Hospitality Management.
Minimum 3–5 years of experience in Front Office operations, with at least 1–2 years in a supervisory role.
Strong leadership, communication, and interpersonal skills.
Proficiency in Property Management Systems (PMS) and Microsoft Office applications.
Ability to handle guest concerns effectively and work under pressure.
Good knowledge of hotel operations, revenue management, and customer service standards.
Flexibility to work shifts, weekends, and holidays as required.

Key Competencies

Leadership and Team Management
Guest Service Excellence
Problem Solving and Decision Making
Communication Skills
Time Management
Conflict Resolution
Attention to Detail
Multitasking Ability
Organizational Skills
Professional Grooming and Conduct

Performance Indicators (KPIs)

Guest Satisfaction Scores
Check-in/Check-out Efficiency
Staff Productivity and Attendance
Guest Complaint Resolution Time
Departmental Audit Compliance
Upselling and Revenue Contribution
Employee Training and Development
Front Office Operational Efficiency

This format is suitable for inclusion in your hotel's HR manual, recruitment documents, and performance appraisal system.

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

Commuter assistance
Food provided
Paid sick time
Paid time off
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

front office manager hotel jobs in kazhakoottam thiruvananthapuram kerala

Assistant Front Office Manager

Front Office Manager

Senior Reservation Executive

Front Office Manager

GM Operations

Reservation Associate

Bell Boy

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