Kerala Coffee shop supervisor Jobs – 3 Open Jobs Today

General Manager
Mangofera LLP —Kochi, Kerala
- ₹25,000 - ₹80,000 a month
- Weekend availability
- Bachelor's degree
- POS
- Business Administration
- Flexible schedule
Quick apply
Barista
THE AVENUE REGENT —Kochi, Kerala
- ₹20,000 - ₹25,000 a month
- Weekend availability
- Hospitality
- Customer service
- English
- Flexible schedule
- Food provided
Quick apply
Coffee Shop Assistant
GG Hospital —Thiruvananthapuram, Kerala
- From ₹7,086 a month
- Full-time
- POS
- In-person
Quick apply

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General Manager
Mangofera LLP —Kochi, Kerala
As the General Manager for *The BlackCoffee*, you will be the driving force behind our flagship operations, brand culture, and financial performance.
₹25,000 - ₹80,000 a month
Quick apply
Industrial Relations (IR) Manager
boCHE 1000 Acres —Meppadi, Kerala
We are seeking an experienced and proactive Industrial Relations (IR) Manager to oversee employee relations, statutory compliance, labor welfare, and union…
₹70,000 - ₹80,000 a month
Quick apply

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General Manager

Mangofera LLP
Kochi, Kerala

Quick apply

Job details

Permanent | Full-time
₹25,000 - ₹80,000 a month

Benefits

Flexible schedule

Qualifications

Bachelor's degree
Store management
Hospitality Management
POS
Business Administration
Leadership
Financial acumen

Full job description

As the General Manager for The BlackCoffee, you will be the driving force behind our flagship operations, brand culture, and financial performance. You aren’t just managing a space; you are safeguarding an experience. You will oversee daily operations, lead and inspire a high-performing team, optimize profitability, and ensure that every guest experiences the premium quality and distinct atmosphere that defines The BlackCoffee.

The ideal candidate is a hybrid of a sharp business strategist and a hospitality-first leader someone who obsesses over operational metrics just as much as coffee quality and guest satisfaction.

Key Responsibilities

1. Operational Excellence & Brand Consistency

Oversee all daily front-of-house and back-of-house operations to guarantee flawless execution.
Enforce strict quality control standards for all beverage and food offerings, ensuring consistency with The BlackCoffee’s brand guidelines.
Maintain impeccable standards of cleanliness, safety, and visual merchandising throughout the premises.
Manage relationships with suppliers and vendors to ensure seamless inventory flow and premium product sourcing.

2. Financial Management & Growth

Take full accountability for the location’s P&L (Profit & Loss) statement, labor costs, and cost of goods sold (COGS).
Analyze financial metrics and implement strategic initiatives to maximize revenue and minimize waste.
Develop and execute local marketing and community engagement strategies to drive foot traffic and brand loyalty.
Prepare and present weekly/monthly financial and operational reports to executive leadership.

3. Team Leadership & Culture

Recruit, train, mentor, and retain a high-performing team of shift supervisors, baristas, and staff.
Foster a positive, inclusive, and high-energy work environment aligned with the brand's values.
Design efficient staff schedules that balance labor cost targets with optimal customer service.
Conduct regular performance reviews and provide clear pathways for internal career growth.

4. Guest Experience

Cultivate a welcoming environment and build strong relationships with regular guests and the local community.
Proactively address and resolve customer feedback or complaints with empathy and professionalism.
Continuously seek ways to elevate the guest journey through innovative service and operational tweaks.

Qualifications & Requirements

Experience: 3–5+ years of experience as a General Manager or Store Manager in a premium specialty coffee shop, high-volume restaurant, or boutique hospitality concept.
Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred (but relevant hands-on experience speaks louder).
Skills:
Deep understanding of specialty coffee culture, extraction variables, and high-end hospitality.
Strong financial acumen with proven experience managing labor percentages, food/beverage costs, and P&L statements.
Proficiency with modern POS systems, inventory management software, and scheduling tools.
Leadership: Exceptional communication, conflict-resolution, and team-building skills.
Availability: Flexible schedule, including weekends, evenings, and holidays, to support the business during peak hours.

Pay: ₹25,000.00 - ₹80,000.00 per month

Work Location: In person

Quick apply

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