Kerala Hospitality supervisor Jobs – 140 Open Jobs Today

Reservations Supervisor
Nattika Beach Resorts Pvt Ltd —Thrissur, Kerala
- ₹30,000 - ₹35,000 a month
- Full-time
- Hospitality
- Management
- English
Quick apply
2d
Operations Manager – Housekeeping
Spiceretreat Hospitality Pvt Ltd —Anayara, Thiruvananthapuram, Kerala
- ₹55,000 - ₹70,000 a month
- Full-time
- 12th Pass
- Cleaning
- In-person
- Flexible schedule
Quick apply
21h
Assistant Restaurant Manager
Paragon Group —Kochi, Kerala
- ₹35,000 - ₹40,000 a month
- Full-time
- Hospitality
- Customer service
- Food service experience
- Health insurance
- Paid time off
Quick apply
Convention Center Manger
Nila Caterers (India) Pvt Ltd —Kochi, Kerala
- ₹30,000 - ₹50,000 a month
- Weekend availability
- Hospitality
- English
- Microsoft Office
- Health insurance
- Flexible schedule
Quick apply
Floor Supervisor
MAR SLEEVA MEDICITY PALAI —Kottayam, Kerala
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
5h
Front Office Supervisor
Roop Mahal Premier Inn —Thiruvananthapuram, Kerala
- ₹16,000 - ₹22,000 a month
- Weekend availability
- Hospitality
- 12th Pass
- Supervising experience
Quick apply
5d
Hospitality & Facility Supervisor
Nisha Uniforms India Pvt Ltd —Erattupetta, Kerala
- ₹20,000 - ₹25,000 a month
- Full-time
- Customer service
- Supervising experience
- Human resources
Quick apply
12d
F&B Manager
Somatheeram Ayurvedic Hospital & Yoga centre —Kovalam, Thiruvananthapuram, Kerala
- ₹35,000 - ₹40,000 a month
- Full-time
- Management
- Customer service
- Food service experience
- Health insurance
- Food provided
Quick apply
Restaurant Supervisor
CRUNCHYS —Calicut, Kerala
- ₹20,000 - ₹22,000 a month
- Weekend availability
- Customer service
- Supervising experience
- Team management
- Food provided
Quick apply
F&B Supervisor
Uday Suites, The Airport Hotel —Thiruvananthapuram, Kerala
- Weekend availability
- Food service experience
- In-person
- Diploma
- Food provided
Quick apply
Bar Supervisor - Alappuzha
GENTLEMAN CHIT FUNDS CO. (INDIA) PVT.LTD —Alleppey, Kerala
- ₹20,000 - ₹25,000 a month
- Weekend availability
- Hospitality
- Customer service
- Team management
- Cell phone reimbursement
- Paid sick time
Quick apply
Front Office Manager
Coral Reef Hotel —Kochi, Kerala
- ₹30,000 - ₹40,000 a month
- Full-time
- Hospitality
- Bachelor's degree
- Data entry
- Food provided
Quick apply
7d
Food & Beverage Manager
MALABAR OCEAN BEACH RESORT, BEKKAL —Nileshwar, Kerala
- ₹12,573.45 - ₹32,720.37 a month
- Full-time
- Customer service
- Food service experience
- In-person
- Cell phone reimbursement
- Flexible schedule
Quick apply
4d
Resort Operations Supervisor
Eucalyptus Resort Munnar —Munnar, Kerala
- ₹10,086.00 - ₹27,782.31 a month
- Weekend availability
- Hospitality
- English
- Supervising experience
- Food provided
Quick apply
Supervisor – Canteen
Dr.P.Alikutty's kottakkal ayurveda and modern hospital —Kottakkal, Kerala
- Full-time
- Customer service
- Supervising experience
- Food service experience
Quick apply
Site Supervisor (Civil)
Silverstrom Parks And Resorts . Ltd —Thrissur, Kerala
- ₹30,000 - ₹45,000 a month
- Full-time
- Hospitality
- Civil engineering
- Construction experience
- Commuter assistance
- Paid time off
Quick apply
3d
Food & Beverage Executive
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Supervising experience
Front Office Supervisor
BLANKET Hotel and Spa —Munnar, Kerala
- Full-time
- Administrative experience
- Supervising experience
- Computer skills
Quick apply
14d
Assistant Front Desk Manager
Marriott International, Inc —Kochi, Kerala
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
5d
Hotel Chief Engineer/Asst.Chief Engineer
Shantara Naturopathy Retreat —Calicut, Kerala
- ₹35,000 - ₹45,000 a month
- Full-time
- Civil engineering
- Electrical experience
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply

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Reservations Supervisor

Nattika Beach Resorts Pvt Ltd
Thrissur, Kerala

Quick apply

Job details

Permanent | Full-time
₹30,000 - ₹35,000 a month
2 days ago

Benefits

Provident Fund

Qualifications

Hospitality
Management
English
Microsoft Office
Supervising experience
Bachelor's degree
Diploma
Communication skills
Property management
Hotel experience
Hotel management

Full job description

Reservations Supervisor

Nattika Ayurveda Retreats

Nattika Ayurveda Retreats is a family-owned Ayurveda hospitality group with operations in India and Germany, built around the principles of authentic Ayurveda, personalised guest care, and high-quality hospitality.

The group currently operates:

The Nattika Beach Ayurveda Resort, Thrissur, Kerala
Rockholm at the Light House Beach, Kovalam, Trivandrum, Kerala
Retreat Park am See Nattika Ayurveda, Penzlin, Germany
Safire Residency, Trivandrum, Kerala

Across its properties, Nattika brings together experienced Ayurveda doctors and therapists, hospitality professionals, and support teams to provide well-structured guest experiences for both Indian and international guests.

The group places strong emphasis on professional service, operational consistency, attention to detail, long-term guest relationships, and maintaining the authenticity of Ayurveda while delivering modern standards of hospitality.

As part of our growing multi-property operation, the Central Reservations Department plays an important role in managing guest enquiries, reservations, pre-arrival communication, and coordination across the group.

Job Overview

Nattika Ayurveda Retreats is looking for an experienced and responsible Reservations Supervisor to supervise and assist with the day-to-day operations of the Central Reservations Department.

The ideal candidate should have strong communication skills, excellent attention to detail, good knowledge of hotel reservation procedures, and the ability to guide the reservations team while ensuring that guest enquiries and bookings are handled accurately, professionally, and promptly.

The Reservations Supervisor will work closely with the Reservations Manager, Front Office, Sales, Accounts, Ayurveda teams, and respective property teams to ensure smooth reservation operations and a high standard of guest communication from the initial enquiry through to arrival.

Key Responsibilities

Supervise and assist with the daily operations of the Reservations Department.
Ensure accuracy of room blocks, reservations, room categories, rates, packages, guest information, and booking correspondence.
Review and implement reservation procedures and operational standards in coordination with management.
Process and oversee reservation requests, amendments, cancellations, and enquiries received through telephone, email, website, social media, travel agents, and other booking channels.
Identify guest requirements and recommend the appropriate room category, package, Ayurveda programme, or available option.
Verify room availability, rates, inclusions, minimum-stay requirements, and applicable booking conditions before confirmation.
Accommodate and properly document special requests, preferences, dietary requirements, transfer requirements, and other relevant guest information.
Provide accurate information regarding accommodation, Ayurveda programmes, property facilities, services, policies, transfers, and other guest requirements.
Follow appropriate sales techniques to improve booking conversion, occupancy, and revenue.
Identify suitable opportunities for room upgrades, longer stays, packages, and additional services where appropriate.
Input, update, and maintain accurate guest and reservation information in the reservation/property management system.
Ensure all quotations, booking confirmations, payment instructions, cancellation policies, and other guest correspondence are accurate and complete.
Monitor pending enquiries, tentative bookings, option dates, payment deadlines, waitlists, cancellations, and follow-up requirements.
Respond promptly to challenges relating to room availability, rooming requests, booking discrepancies, or guest requirements.
Coordinate with the respective property teams regarding arrivals, departures, VIP guests, room allocations, special requests, and operational requirements.
Coordinate with the Accounts Department regarding advance payments, refunds, outstanding balances, billing instructions, and reservation-related financial matters.
Ensure proper billing instructions and guest accounts are established according to company accounting policies.
Troubleshoot and resolve guest concerns related to reservations and escalate matters to the appropriate manager when necessary.
Review reservation errors, booking discrepancies, communication gaps, and overbooking risks and take corrective action.
Monitor the quality and accuracy of emails and telephone communication handled by the reservations team.
Ensure enquiries are responded to within the required response times and follow-up procedures are properly maintained.
Assist management in training, scheduling, coaching, counselling, and motivating Reservations Executives.
Serve as the first point of support for team members handling complex enquiries or reservation-related issues.
Ensure proper shift handovers and clear communication between members of the reservations team.
Coordinate closely with Sales, Marketing, Front Office, Ayurveda, Accounts, and Management whenever required.
Maintain confidentiality of guest, company, commercial, and financial information.
Follow all company policies, reservation procedures, data-protection requirements, and professional communication standards.

Candidate Profile

Graduate or Diploma in Hotel Management, Hospitality, Tourism, Travel Management, or a related field.
Previous experience in hotel or resort reservations is required.
Prior experience as a Reservations Supervisor, Senior Reservations Executive, or similar position will be preferred.
Experience with luxury hotels, resorts, wellness retreats, Ayurveda resorts, or international guests will be an advantage.
Good understanding of hotel reservations, room inventory, rates, packages, booking policies, deposits, cancellations, and payment procedures.
Strong written and spoken English.
Excellent email drafting and telephone communication skills.
Strong attention to detail and ability to maintain accuracy while handling a high volume of enquiries.
Good organisational, coordination, and problem-solving abilities.
Ability to supervise, train, and support a reservations team.
Ability to handle reservations across multiple properties and different guest markets.
Working knowledge of Microsoft Office and hotel/property management or reservation software.
Ability to work calmly and professionally during periods of high enquiry and booking volume.
Guest-focused approach with a professional and courteous manner.

Key Skills

Job Location

Central Reservations Office – Thrissur, Kerala

Employment Type

Full-Time

Position

Reservations Supervisor – Nattika Ayurveda Retreats

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

Provident Fund

Experience:

Reservations: 3 years (Preferred)
Hotel management: 4 years (Preferred)

Work Location: In person

Quick apply

Refine Your Search

hospitality supervisor jobs in kerala

Reservations Supervisor

Operations Manager – Housekeeping

Assistant Restaurant Manager

Convention Center Manger

Floor Supervisor

Front Office Supervisor

Hospitality & Facility Supervisor

F&B Manager

Restaurant Supervisor

F&B Supervisor

Bar Supervisor - Alappuzha

Front Office Manager

Food & Beverage Manager

Resort Operations Supervisor

Supervisor – Canteen

Site Supervisor (Civil)

Food & Beverage Executive

Front Office Supervisor

Assistant Front Desk Manager

Hotel Chief Engineer/Asst.Chief Engineer

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