Mumbai Maharashtra Sales account manager/ senior manager/ field sales Jobs – 142 Open Jobs Today

Associate Client Success Specialist
Sourceo —Mumbai, Maharashtra
- Full-time
- Sales
- Bachelor's degree
- Negotiation
2d
Senior Sales Manager
Labham PPPB Infrareality —Mumbai, Maharashtra
- ₹18,00,000 - ₹20,00,000 a month
- Full-time
- Computer Science
- Sales
- Engineering
Quick apply
Senior Manager – Growth (Wellness)
ShopSe Digital Finance —Mumbai, Maharashtra
- Sales
- Master's degree
- Business development
Quick apply
11d
Senior Sales Manager, EMA India
Bruker —Mumbai, Maharashtra
- Full-time
- Sales
- Salesforce
- English
2d
Senior Manager - BD & Partnership (Edtech)
ShopSe Digital Finance —Mumbai, Maharashtra
- Sales
- Engineering
- Master's degree
Quick apply
11d
Area Sales Manager
IZI —Mumbai, Maharashtra
- Up to ₹14,00,000 a year
- Full-time
- Sales
- Master's degree
- Bachelor's degree
- Paid time off
- Paid sick time
Quick apply
4h
Operations Head
Hewlett Packard Enterprise —Mumbai, Maharashtra
- Full-time
- Computer Science
- Bachelor's degree
Senior Manager – Brand Sales
ShopSe Digital Finance —Mumbai, Maharashtra
- Sales
- Master's degree
- Business development
Quick apply
11d
Senior Training Manager - Mumbai
BI India —Mumbai, Maharashtra
- Online application
- Management
- Master's degree
- Bachelor's degree
Manager, Services Segment Management
HP —Mumbai, Maharashtra
- Full-time
- PMP
- Master's degree
- Project management
Sales Account Manager/ Senior Manager/ Field Sales
AiRo Digital Labs —Mumbai, Maharashtra
- Full-time
- Sales
- Master's degree
- Bachelor's degree
Senior Manager-Product Management
Glomore Electro Tech Solutions LLP —Mumbai, Maharashtra
- Full-time
- Master's degree
- Business development
- Project management
Quick apply
B2B School Sales Manager
ReachIvy.com —Mumbai, Maharashtra
- ₹25,000 - ₹75,000 a month
- Full-time
- Sales
- Marketing
- Salesforce
Quick apply
9d
Senior Sales Manager – Logistics
V S M & Co. LLP —Mumbai, Maharashtra
- ₹1,00,000 - ₹1,50,000 a month
- Full-time
- Sales
- Business development
- Bachelor's degree
Quick apply
Senior Sales Manager, Surgical
Edwards Lifesciences —Mumbai, Maharashtra
- Full-time
- Anatomy knowledge
- Sales
- Master's degree
Assistant Manager, Sales - Western Region, India
Sony Pictures Entertainment Inc. —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Sales
- Marketing
PHI - Senior Manager-Strategy & Projects
Prudential plc —Mumbai, Maharashtra
- Email
- Finance
- Master's degree
- Analysis skills
Execution Head
MatchLab Talent —Mumbai, Maharashtra
- ₹11,00,000 a year
- Full-time
- Civil engineering
- Project management
- Bachelor's degree
Quick apply
Senior Sales Manager
Da Vinci —Mumbai, Maharashtra
- ₹50,000 - ₹75,000 a month
- Email
- Marketing
- Engineering
- Master's degree
- Cell phone reimbursement
Quick apply
Senior Enterprise Sales Manager/AVP
Bridge Et Al. —Mumbai, Maharashtra
- Remote
- CRM software
- Hospitality
- Sales

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Associate Client Success Specialist

Sourceo
Mumbai, Maharashtra

Apply Now

Job details

Full-time
2 days ago

Qualifications

Contract management
ITIL Certification
Sales
Sales
Financial statement preparation
Bachelor's degree
ITIL
Billing
Negotiation
Information Technology

Full job description

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

The Associate Client Success Specialist is an entry level subject matter expert, required to learn the skills to effectively support in the building and maintenance of client relationships with the goal of driving value for the client and increased lifetime value for the organization.

This role is responsible for multiple small-to-medium scale or simple (single-service) contracts. As the primary post-sale point of contact for clients, this role is responsible for driving client-facing activity through NTT’s Client Success Management Charters of Adoption, Expansion and Renewal.

Acting as the clients’ trusted advisor, this role helps client realize value from their relationship with the company and ensure the client’s relationship experience is a positive one. This role works in partnership with sales and client/service delivery management teams to deliver in-contract growth and a successful on-time renewal.

This role takes guidance from a senior manager / leader within the team.

What we are looking for

Key Responsibilities

Client Nurture / relationship -

Develops and maintains the relationship with client representatives to Management level, being recognized as the client’s ‘trusted advisor’.
Ensures the client is able to interact successfully with the organization and to optimize the engagement (measurable through improving CSAT).
Acts as an escalation point for client issues which are not being resolved though standard process, facilitating a satisfactory client outcome with relevant resolver groups within the company.

Adoption Charter - Ensures the client is aware of and is successfully adopting offer features and increasing their usage of services (as appropriate). Proactively helps the client to realize demonstrable value from the offers and meet their original business (procurement) objectives.

Expansion Charter - Drives up-sell of existing Offers/services and closes the deals to achieve revenue targets. Identifies cross-sell opportunities (to extend company's footprint with the client) and facilitates engagement with Sales/GTM functions to engage the client on these opportunities.

Renewal Charter - Demonstrates the value delivered by the organization throughout the lifetime of the contract and drives a successful and on-time renewal. Minimizes churn (client, revenue, service) at renewal and seeks opportunities to drive up-sell / cross-sell as part of the renewal process.

Client Success Practice -

Be an active member of the regional and Global CS Management practice (including adopting standard methodologies, platforms/tools, KPIs, best practice activity, sharing experiences with the community).
Responsible for DATA Quality Management within own client portfolio.
Builds and maintains Client Success Management skills and operating knowledge.
Builds and maintains an up-to-date knowledge of company offerings.

Knowledge and Attributes:
Good interpersonal skills with the ability to develop and maintain solid stakeholder relationships up to Management level.
Basic account planning and stakeholder mapping and management techniques.
Ability to interpret a client’s business strategy / plans and understand opportunities for company solutions/services.
Knowledge of company's offers and services, including the core functionality and features, linkage within NTT’s service portfolio, pricing structures, client benefits.
Ability to provide an external industry viewpoint (including industry insights, technology trends and competitor landscape) and to highlight the organization's expertise and differentiated offerings and position “partnership” offerings with the client.
Solid sales skills (consultative selling and negotiation) with the ability to identify up-sell opportunities and close resulting deals.
Ability to execute on-time renewals with minimum volume or price churn.
Good knowledge and understanding of IT service environment, service operations and ITIL practices.
Understanding of organization's high-level operating model and the ability to develop and maintain relationships across relevant cross-functional teams.
Understanding of billing processes and client invoicing linked to contracted services.
Understanding of financial statements and metrics, including revenue, expense control, and growth relative to market in order to hold strategic client conversations.
Understanding of contracts and contract management; with the ability to maintain the contract, to discuss with the client and understand how to position as a value exchange.
Academic Qualifications and Certifications:
Bachelor’s degree or equivalent in information technology or sales or a related field.
Certification and working knowledge of ITIL practices.
Additional relevant vendor certifications is advantageous.
Required experience:
Entry level experience in a client-facing role in one or more of Sales, Service or Consultancy disciplines in a large scale (preferably multi-national) IT services environment.
Demonstrated subject matter and services product expertise within sales and operations.

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

Apply Now

Refine Your Search

sales account manager/ senior manager/ field sales jobs in mumbai maharashtra

Associate Client Success Specialist

Senior Sales Manager

Senior Manager – Growth (Wellness)

Senior Sales Manager, EMA India

Senior Manager - BD & Partnership (Edtech)

Area Sales Manager

Operations Head

Senior Manager – Brand Sales

Senior Training Manager - Mumbai

Manager, Services Segment Management

Sales Account Manager/ Senior Manager/ Field Sales

Senior Manager-Product Management

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Senior Sales Manager – Logistics

Senior Sales Manager, Surgical

Assistant Manager, Sales - Western Region, India

PHI - Senior Manager-Strategy & Projects

Execution Head

Senior Sales Manager

Senior Enterprise Sales Manager/AVP

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