Mumbai Maharashtra Senior customer service executive Jobs – 501 Open Jobs Today

OTC – Collections (Executive and Senior Executive)
NEC Software Solutions (India) —Mumbai, Maharashtra
- Full-time
- Remote
- Microsoft Excel
- Presentation skills
- Bachelor's degree
- Work from home
Quick apply
Logistics Executive
Retail Detailz India Pvt. Ltd. —Bhandup West, Mumbai, Maharashtra
- ₹35,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- Management
- Bachelor's degree
- Paid time off
- Flexible schedule
Quick apply
3d
Senior Executive / Deputy Manager - Compliance
NCDEX —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
CRM Manager
Career Path HR Solution —Goregaon, Mumbai, Maharashtra
- ₹6,00,000 - ₹8,00,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
Quick apply
CRM - Senior Executive
Career Path HR Solution —Mumbai, Maharashtra
- ₹4,00,000 - ₹5,00,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
Quick apply
Risk & Compliance Head - FinTech Company
gHRig People Solutions —Mumbai, Maharashtra
- ₹25,00,000 - ₹30,00,000 a year
- Full-time
- Financial services
Quick apply
Human Capital Manager - Office Administration
LoginextSolutions —Mumbai, Maharashtra
- Full-time
- Management
- Microsoft Office
- Master's degree
Senior Service Executive – Service Operations
Podium systems Pvt. Ltd —Mumbai District, Maharashtra
- ₹12,50,000 a year
- Full-time
- Customer service
- Microsoft Office
- Presentation skills
Quick apply
Senior Strategic Account Manager
Wesco —Mumbai, Maharashtra
- Urgently hiring
- Sales
- Business development
- Communication skills
Senior Regional and Capacity Delivery Planner, APAC DC Planning
ADSIPL - Maharashtra —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Salesforce
- Master's degree
Senior Executive
HVAX Technologies Ltd. —Kanjurmarg, Mumbai, Maharashtra
- Up to ₹8,00,000 a year
- Full-time
- Inventory management
- Engineering
- Analysis skills
- Health insurance
- Life insurance
Quick apply
Associate Director- Leadership and Management Delivery
Accenture —Mumbai, Maharashtra
- Full-time
- Master's degree
- Business Administration
- Training & development
OTC – Cash application and Collections (Senior Executive)
NEC Software Solutions (India) —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Presentation skills
- Bachelor's degree
Quick apply
Key Account Manager - Healthcare
UPS —Mumbai, Maharashtra
- Full-time
- Salesforce
- English
- Business development
7d
OTC – Sales Order Processing (Executive and Senior Executive)
NEC Software Solutions (India) —Mumbai, Maharashtra
- Full-time
- Remote
- Microsoft Excel
- Presentation skills
- Bachelor's degree
- Work from home
Quick apply
Senior Director Alliance Partner Management
Diebold Nixdorf —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Up to 50% travel
Key Account Manager II View Jobs
Swiggy —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Analysis skills
- Restaurant
6d
Senior Account Manager, Strategic Advisory Services
ASSPL - Karnataka - B56 —Mumbai, Maharashtra
- Full-time
- Master's degree
- Business development
- Bachelor's degree
1d
Delivery Manager
Ventura Securities Ltd —Thane, Maharashtra
- ₹6,00,000 - ₹12,00,000 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- SQL
- Health insurance
- Work from home
Quick apply
Marketplace Operations Executive
PYNT E-Commerce Ventures Private Limited —Mumbai District, Maharashtra
- ₹6,00,000 - ₹9,00,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Master's degree
Quick apply
1d

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OTC – Collections (Executive and Senior Executive)

NEC Software Solutions (India) -
Mumbai, Maharashtra

Quick apply

Job details

Full-time

Benefits

Work from home

Qualifications

Accounts receivable
Microsoft Excel
SAP
Accounting software
B.Com
Presentation skills
Bachelor's degree
Financial accounting
SAP ERP
Communication skills

Full job description

Company Description

NEC Software Solutions (India)

On 1st July 2021, Rave Technologies became NEC Software Solutions India. This change brought us under the global NEC Corporation brand. We are proud to be part of an organisation with 122 years of experience in evolution with technology and innovation.

We have more than 30 years of experience in providing end to end IT services across the globe and have earned a reputation for delighting our customers by consistently surpassing expectations and helping them deliver robust, market-ready software products that meet the highest standards of engineering and user experience. Supported by more than 1300 exceptionally talented manpower, we are a hub for offshore support and technology services.

We work with diverse industry verticals which include publishing, media, financial services, retail, healthcare and technology companies around the world. Our customers range from two-person startups to $bn listed companies.

For more information, visit at www.necsws.com/india.

About NEC Corporation

NEC Corporation is a Japanese multinational information technology and electronics company, headquartered in Tokyo, Japan. It is recognised as a ‘Top 50 Innovative Company’ globally and the NEC Group globally provides “Solutions for Society” that promote the safety, security, fairness and equality of society. Their main goal is to help create a safer society with their innovations in technologies.

NEC Corporation has established itself as a leader in the integration of IT and network technologies while promoting the brand statement of “Orchestrating a brighter world.” NEC enables businesses and communities to adapt to rapid changes taking place in both society and the market as it provides for the social values of safety, security, fairness and efficiency to promote a more sustainable world where everyone has the chance to reach their full potential.

For more information, visit NEC at https://www.nec.com.

Job Description

Role Summary:

Responsible for proactively contacting customers to collect outstanding payments, ensuring timely cash inflow and reducing Days Sales Outstanding
Handles billing disputes, coordinates with internal teams to resolve issues, and monitors credit risk to maintain healthy customer relationships and minimize bad debt.

Work Experience

Essential:

Strong knowledge of Collections
Working knowledge of SAP Finance module
Experience in shared services/customer facing environment
Understanding of standard operating procedures
Good understanding of the AR cycle
Knowledge of system, applications, operating tools, metrics and excel
Good communication skills, plus good verbal & written presentation skills
Flexibility to work within a high growth, rapidly changing environment
Ability to self-motivate and initiate change
Ability to work with colleagues at all levels

Collections Responsibilities

Contact customers via email, phone, or portals to follow up on overdue invoices.
Review and analyze accounts receivable aging reports to prioritize collection efforts
Identify and resolve billing disputes or discrepancies that delay payments.
Record and monitor customer promises to pay and follow up accordingly
Send systematic reminders and escalation notices based on aging buckets
Provide inputs to finance teams for accurate cash flow forecasting
Reconcile customer accounts to ensure accurate outstanding balances
Coordinate to confirm payment status and resolve unapplied cash issues
Escalate high-risk or non-responsive accounts to senior management
Identify customers with deteriorating payment behavior and flag for credit review
Generate collection performance reports.
Maintain records of all collection activities for audit and compliance purposes.
Build and maintain professional relationships with customer finance contacts.
Suggest and implement improvements to enhance collection effectiveness.
Ensure all collections are posted and disputes are addressed before financial close.

Key Skills

Collection
Accounts Receivable Ledger Management
Financial Accounting and Reporting
Advanced Excel and Spreadsheet Skills
SAP ERP and Accounting Software Proficiency
Team Player

Qualifications

Education: Postgraduate (B. Com/Honors) or a bachelor’s degree with relevant experience in OTC Operations.

Experience (years):

Executive - Graduate with 2 to 4 years of experience
Sr Executive – Graduate with 4 to 6 years of experience

Relevant Experience: OTC or Accounts Receivable

Location: Mumbai (Airoli) and Bangalore

Working Hours: 8.5 hours/day (Australia Shift)

Role Requirements:

This position currently requires Work from Home during Australia Shift as per project needs.
The candidate must be flexible to travel based on business requirements during this period.
There may be a prepone in shift timing, which will be reviewed post-transition.
Following the transition, the role will shift to a Hybrid Work from Office model, in alignment with company guidelines.

Quick apply

Refine Your Search

senior customer service executive jobs in mumbai maharashtra

OTC – Collections (Executive and Senior Executive)

Logistics Executive

Senior Executive / Deputy Manager - Compliance

CRM Manager

CRM - Senior Executive

Risk & Compliance Head - FinTech Company

Human Capital Manager - Office Administration

Senior Service Executive – Service Operations

Senior Strategic Account Manager

Senior Regional and Capacity Delivery Planner, APAC DC Planning

Senior Executive

Associate Director- Leadership and Management Delivery

OTC – Cash application and Collections (Senior Executive)

Key Account Manager - Healthcare

OTC – Sales Order Processing (Executive and Senior Executive)

Senior Director Alliance Partner Management

Key Account Manager II View Jobs

Senior Account Manager, Strategic Advisory Services

Delivery Manager

Marketplace Operations Executive

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