Mysore Road Tolgate Karnataka Officer, branch relationship manager, growth, consumer banking group Jobs – 18177 Open Jobs Today

Customer Engagement Manager
Crest'XO —Bengaluru, Karnataka
- ₹65,00,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Communication skills
Quick apply
Vice President - Operations
InfoWryt Solutions LLP —Bangalore City, Bengaluru, Karnataka
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- Full-time
- Project management
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1d
Manager, Client Experience
Pebl —Bengaluru, Karnataka
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- Full-time
- Hybrid work
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Regional Manager (Placements)
FORE School of Management —Bengaluru, Karnataka
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- Full-time
- Master's degree
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1d
Category Manager (Consumer)
PinnacleU —Bengaluru, Karnataka
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- Research
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1d
Client Servicing Manager
Knowledge Artisans Private Limited —Bengaluru, Karnataka
- From ₹12,00,000 a year
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- Bachelor's degree
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Manager - Strategy & Operations
InMobi —Bengaluru, Karnataka
- Machine learning
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2d
Major Incident Manager
Capgemini Sogeti —Bengaluru, Karnataka
Operations Manager I
Concentrix —Bengaluru, Karnataka
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Operations Manager
Athulya Assisted Living Pvt Ltd —Bengaluru, Karnataka
- ₹45,000 - ₹60,000 a month
- Full-time
- Microsoft Word
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2d
Senior Manager, Program Management
Nordson —Bengaluru, Karnataka
- Full-time
Incident Manager
Zillow.com —Bengaluru, Karnataka
- Full-time
- Master's degree
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Capgemini —Bengaluru, Karnataka
T&T - Customer - CX - Bengaluru - Manager
Deloitte —Bengaluru, Karnataka
- Hybrid work
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Chief Financial Officer
B.E.S.T Innovation University —Bengaluru, Karnataka
- Full-time
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Manager – Operations
hirezy.ai —Bangalore City, Bengaluru, Karnataka
- ₹5,00,000 - ₹12,00,000 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- In-person
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GTM Growth Manager -Founders Office role.
Skylark Drones —Bengaluru, Karnataka
- Full-time
- Communication skills
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Senior Manager
Porter —Bengaluru, Karnataka
- ₹15,00,000 - ₹22,00,000 a year
- Leadership
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IN-Manager_Internal Audit_Managed Services_Advisory_Bangalore
PwC —Bengaluru, Karnataka
- Full-time
- Master's degree
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10d
Payments Processing Officer
ANZ Banking Group —Bengaluru, Karnataka
- Full-time
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3d

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Customer Engagement Manager

Crest'XO
Bengaluru, Karnataka

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Job details

Full-time
₹65,00,000 a year

Qualifications

Master's degree
Bachelor's degree
Communication skills
Information Technology

Full job description

Job Description

Role: Customer Engagement Manager

Location: Bangalore

Who are we looking for?

Customer Engagement Manager: 15+ years of experience

We are seeking an accomplished and strategic Customer Engagement Manager to join our dynamic team providing technology & operation support services to key strategic customers in the Hi-Tech space. In this pivotal role, you will be responsible for managing $25 Mn to $50 Mn P&L & driving the execution of our strategic delivery initiatives providing Technology services & operation support to our customers. This will be a global role & you will be expected to manage Customer Relationships across Business organizations such as Sales, Services, Finance and Marketing organizations with global engagements spanning over 500+ employees spread across multiple regions – APJ, Europe, AMS including LatAM countries. It is designed for an individual with a robust background in technology service delivery and a passion for driving innovation within vertical industries. The successful candidate will be responsible for overseeing the execution of technology services for a range of clients, ensuring that delivery is aligned with the business goals and objectives. This position demands a forward-thinking individual who can cultivate relationships with stakeholders, enhance operational efficiency, and harness advanced technology solutions to deliver exceptional service outcomes. Your expertise will not only enable our clients to achieve their crucial goals but will also advance our commitment to quality, integrity, and customer-centric service. If you have a proven track record in leading technology service initiatives and are eager to contribute to a culture of excellence, we invite you to apply and help us redefine the landscape of technology delivery for our esteemed clientele

Responsibilities:

Lead the global delivery efforts for Strategic client accounts, manage end-to-end service, ensuring alignment with business objectives with Revenue as the primary Goal.

Responsible for management & growth of strategic accounts generating $25 to $50 Mn annually with 500+ employees

Develop and maintain strong Customer relationships with clients, acting as the main point of contact for project-related inquiries and escalations.

Establish good governance with Executive Clients on multiple factors including strategic, operational and tactical parameters.

Identify growth opportunities proactively and work with the Delivery Heads and Client Partner to convert them into key wins.

Oversee project management processes, ensuring timely delivery of services and adherence to quality standards.

Develop and implement strategic plans to enhance service delivery and drive continuous improvement.

Collaborate with internal teams to design and implement solutions that enhance client satisfaction and drive service improvement.

Analyze account performance metrics to identify areas for growth and optimization within service delivery.

Manage budgets and financial aspects of client accounts, ensuring profitability and cost-effectiveness in service delivery.

Analyze market trends and client feedback to inform service enhancements and innovation.

Facilitate regular account reviews and performance meetings with clients to discuss progress, feedback, and strategic initiatives.

Requirements:

Proven track record of managing global client accounts with demonstrated success in achieving business objectives.

Strong understanding of technology trends, best practices, and innovation strategies within various industry verticals.

Proven ability to manage multiple projects simultaneously in a fast-paced environment.

Experience in budget management and financial reporting for large-scale projects.

Demonstrated problem-solving skills and a proactive approach to addressing challenges.

Ability to analyze data and metrics to inform decision-making and enhance service delivery.

Ability to work collaboratively in a fast-paced, multicultural environment while managing multiple priorities.

Behavioral Skills:

Exceptional communication and interpersonal skills, with the ability to influence and negotiate effectively at all levels

Ability to communicate clearly and confidently with senior executives, tailoring the message to their level of understanding and business priorities

Proactively develop strong, trusted relationships with executive stakeholders, both within the organization and with clients

Qualification:

Bachelor's degree in Business, Information Technology, or a related field; Master's degree preferred.

Minimum of 15 years of experience in technology service delivery or related roles, with at least 8 years in a leadership capacity.

Quick apply

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officer, branch relationship manager, growth, consumer banking group jobs in mysore road tolgate karnataka

Customer Engagement Manager

Vice President - Operations

Manager, Client Experience

Regional Manager (Placements)

Category Manager (Consumer)

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Manager - Strategy & Operations

Major Incident Manager

Operations Manager I

Operations Manager

Senior Manager, Program Management

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Chief Financial Officer

Manager – Operations

GTM Growth Manager -Founders Office role.

Senior Manager

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Payments Processing Officer

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