Navi Mumbai Maharashtra Delivery manager Jobs – 455 Open Jobs Today

Key Account Manager
Aurafox Solutions Private Limited —Navi Mumbai, Maharashtra
- From ₹6,00,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Health insurance
- Cell phone reimbursement
Quick apply
Project Manager
Sudhir brothers —Navi Mumbai, Maharashtra
- ₹7,50,000 - ₹10,00,000 a year
- Full-time
- Project management
- In-person
- Manufacturing
- Health insurance
Quick apply
Manager - Service Delivery
Neptunus Power Plant Services —Navi Mumbai, Maharashtra
- English
- Master's degree
- Bachelor's degree
Delivery Lead Manager
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Senior Associate - Team Management & Operations
Biltrax Construction Data —Navi Mumbai, Maharashtra
- ₹45,000 - ₹55,000 a month
- Full-time
- Management
- Customer service
- Research
Quick apply
11d
Learning Operations Associate Manager
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Delivery Operations Associate Manager
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Master's degree
- Bachelor's degree
Delivery Operations Associate Manager-Voice
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Customer service
- Salesforce
- Mentoring
Delivery Lead Senior Manager
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Analysis skills
- Bachelor's degree
- Agile
Recruitment sales manager
Tata Project Limited —Navi Mumbai, Maharashtra
- Up to ₹16,00,000 a year
- Full-time
- Microsoft Office
- Business development
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
Fleet IT Operation Lead
Anglo-Eastern Ship Management —Navi Mumbai, Maharashtra
- Full-time
- Remote
- Windows
- Analysis skills
- Communication skills
Quick apply
Lead Project Manager
P&N Consultancy —Navi Mumbai, Maharashtra
- ₹75,000 - ₹85,000 a month
- Full-time
- Project management
- Software development
- In-person
Quick apply
1d
Customer Account Manager
Orbitouch Outsourcing Pvt ltd —Navi Mumbai, Maharashtra
- ₹7,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Quick apply
3d
Business Development Manager (BDM)
commutec.in —Navi Mumbai, Maharashtra
- ₹8,00,000 - ₹12,00,000 a month
- Full-time
- Sales
- Master's degree
- Business development
- Health insurance
Quick apply
Team Lead Floor Ops MUM
QualityKiosk Technologies —Navi Mumbai, Maharashtra
- Rotational shift
- Management
- English
- Master's degree
Head of Data Management & Operations, Sustainalytics
Morningstar —Navi Mumbai, Maharashtra
- Full-time
- Hybrid work
- Continuous improvement
- APIs
- AI
Project Manager
ProCreator Solutions —Navi Mumbai, Maharashtra
- ₹5,00,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
Application Analyst
Enlighta Solutions —Navi Mumbai, Maharashtra
- ₹5,00,000 - ₹14,00,000 a year
- Full-time
- Java
- Project management
- Bachelor's degree
- Paid time off
- Flexible schedule
Quick apply
11d
Key Account Manager
VizPay —Thane, Maharashtra
- ₹7,00,000 - ₹9,00,000 a year
- Full-time
- CRM software
- Marketing
- Bachelor's degree
Quick apply
Learning Operations Associate
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service

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Key Account Manager

Aurafox Solutions Private Limited
Navi Mumbai, Maharashtra

Quick apply

Job details

Full-time
From ₹6,00,000 a year

Benefits

Provident Fund
Leave encashment
Health insurance
Cell phone reimbursement

Qualifications

Microsoft Excel
Customer retention
Customer service
Upselling
English
Master's degree
Presentation skills
Bachelor's degree
BBA
Customer relationship management
Conflict management
Relationship management
Business Administration
Hindi
Account management
MBA
Communication skills
Negotiation

Full job description

Commutec- an IIT alumnus startup nurtured at CIBA under DIIP (DST) since 2016, pioneer’s tech- enabled Corporate Transportation Solutions. Specializing in daily office commutes, car mobility services, and global travel, we excel in End-to-End Fleet Management and a SAAS based Employee Transportation Management platform. Recognized among SHELL's Top 10 mobility companies in 2020 and named one of NASSCOM's Top 50 Mobility companies in 2019, Commutec operates from offices in India, Dubai, Singapore and the UK.

Position: Key Account Manager
Location: Navi Mumbai
Department: KAM/CRM
Reporting To: Head – Operations / Business Head

Role Overview
The Key Account Manager (KAM) is responsible for managing and growing relationships with major corporate clients, ensuring smooth service delivery, and driving customer satisfaction. The KAM will act as a single point of contact for all client requirements, service issues, billing coordination, and operational support.

Key Responsibilities
1. Client Relationship Management
Serve as the primary contact for assigned corporate accounts.

Build strong relationships with client stakeholders (Admin, Transport, HR teams).
Conduct regular client meetings, reviews, and feedback sessions.
Understand client requirements and ensure timely fulfilment.

2. Service Delivery & Operations Coordination

Monitor daily cab operations, vendor/driver performance, and service SLAs.
Ensure 100% availability of cars as per client requirements.
Coordinate with operations, fleet, and vendor/driver teams to resolve issues.
Manage escalation calls and provide immediate solutions.

3. Performance & SLA Management

Track service quality metrics: punctuality, cleanliness, reliability, and zero-refusal.
Maintain MIS reports on daily, weekly, and monthly performance.
Share SLA reports with clients and implement improvement actions.

4. Revenue & Business Growth

Identify opportunities to increase revenue through additional services, routes, or new locations.
Retain clients and increase wallet share/ upselling
Ensure timely billing, payment follow-ups, and collection coordination.

5. Vendor & Driver Coordination

Work closely with vendor partners and driver supervisors to maintain service standards.
Ensure driver grooming, training, and compliance with company policies.

6. Issue Resolution & Support

Handle client grievances professionally and ensure timely closure.
Coordinate for replacement vehicles, backup cars, and emergency support.
Prepare MOMs of client meetings and share updates with internal teams.

Key Skills Required

Strong client relationship & communication skills
Experience in transport mobility / car rental operations (preferred)
Ability to manage on-ground operations and vendor interactions
Problem-solving & decision-making skills
Good knowledge of MIS, Excel, reporting & SLAs
Negotiation and conflict management
Ability to work under pressure and deliver on timelines

Education & Experience

Bachelor’s degree (BBA/MBA preferred).
5–10 years of experience in Key Account Management, Operations, or Customer Service.
Experience in car rental, logistics, mobility, or facility management is an added advantage.

Job Type: Full-time

Pay: From ₹600,000.00 per year

Benefits:

Cell phone reimbursement
Health insurance
Leave encashment
Provident Fund

Education:

Bachelor's (Preferred)

Experience:

Customer relationship management: 1 year (Preferred)
Customer retention: 1 year (Preferred)

Language:

English (Preferred)

Work Location: In person

Quick apply

Refine Your Search

delivery manager jobs in navi mumbai maharashtra

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Customer Account Manager

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