Remote Community engagement specialist Jobs – 24 Open Jobs Today

Customer Support Specialist
Artium Academy —Remote
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- Remote
- Customer service
- Salesforce
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
Hubspot Specialist
Webdew Private Limited —Remote
- ₹20,000 - ₹55,000 a month
- Full-time
- Remote
- Project management
- Marketing
- Paid time off
- Work from home
Quick apply
Hubspot Specialist
Webdew —Remote
- ₹30,000 - ₹60,000 a month
- Full-time
- Remote
- Project management
- Marketing
- Paid time off
- Work from home
Quick apply
Research & Outreach Specialist (B2B Partnerships, PR)
Uvation —Remote
- Remote
- APIs
Quick apply
2d
Marketing Intern (Outreach Specialist)
SalesDuo —Remote
- ₹20,000 - ₹20,001 a month
- Remote
- Analysis skills
- AI
- Internship
- Work from home
Quick apply
1d
Digital Marketing Specialist - (Real Estate Focussed) - Remote Immediate Hiring
Acrebook —Remote
- ₹20,000 - ₹25,000 a month
- Full-time
- Remote
- Social media management
- Marketing
Quick apply
Freelance HR (Sales Hiring Specialist)
Pixel Spice —Remote
- ₹10,856.31 - ₹33,182.99 a month
- Remote
- Sales
- Recruiting
- Negotiation
- Flexible schedule
Quick apply
Digital Marketing Specialist
AV Solartech —Remote
- ₹5,50,000 - ₹7,50,000 a year
- Full-time
- Remote
- CRM software
- Social media management
- Analysis skills
Quick apply
Healthcare Field Research Intern
BiQure —Remote
- ₹4,000 a week
- Remote
- English
- Master's degree
- Bachelor's degree
- Flexible schedule
Quick apply
LinkedIn Growth Specialist - Freelancer
8MH Organic —Remote
- ₹4,000 - ₹6,000 a month
- Remote
- Organisational skills
- AI
- Communication skills
- Work from home
- Flexible schedule
Quick apply
8d
Director of Alumni Leadership, Asia Pacific
Teach For All —Remote
- Remote
- English
- Project management
- Travel
- Paid time off
Digital Marketing Specialist
Wegile —Remote
- ₹40,000 - ₹80,000 a month
- Full-time
- Remote
- Project management
- Software development
- AI
Quick apply
Marketing & Communications Specialist
3Pillar —Remote
- Full-time
- Remote
- Marketing
- Social media management
- Bachelor's degree
1d
AI Growth Partner
Drytis —Remote
- ₹9,211.40 - ₹20,000.00 a month
- Remote
- AI
- Communication skills
- Marketing
Quick apply
14d
Trial Experience Specialist (Inside Sales)
HighLevel —Remote
- Full-time
- Remote
- Google Suite
- Customer service
- Presentation skills
2d
Demo Specialist I
HighLevel —Remote
- Remote
- CRM software
- Google Suite
- Sales
3d
Paid Media & Digital Marketing Specialist
Propel Partners —Remote
- Up to ₹40,000 a month
- Part-time
- Remote
- Social media management
- Communication skills
- Marketing
Quick apply
4d
Social Media Marketing & Creative Content Specialist
Ottawa Tech Heroes —Remote
- ₹15,000 - ₹25,000 a month
- Full-time
- Remote
- Social media management
- English
- Accounting
- Work from home
Quick apply
Operations Manager Internship
Remote —Remote
- ₹2,000 a month
- Remote
- Microsoft Office
- Internship
Quick apply
Sales officer
Shriram life insurance —Remote
- ₹3,000 - ₹22,000 a month
- Part-time
- Remote
- Sales
- 12th Pass
- Bachelor's degree
- Health insurance
- Work from home
Quick apply

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Customer Support Specialist

Artium Academy
Remote

Quick apply

Job details

Permanent | Full-time
₹3,00,000 - ₹5,00,000 a year

Benefits

Provident Fund
Health insurance
Paid time off
Cell phone reimbursement
Work from home

Qualifications

Live chat
Sales support
Customer retention
Customer service
Salesforce
Bachelor's degree
Customer support
Communication skills

Full job description

Our Company

Artium is a global music learning platform founded with the vision of making world-class

music education accessible to learners everywhere. By combining the expertise of

legendary musicians, a structured curriculum, cutting-edge technology, and a thriving

learner community, Artium is reimagining how music is taught, learned, and experienced

at scale. Using our proprietary technology platform and a network of more than 350+

highly trained teachers, we deliver music education to more than 45000 learners across

17+ countries.

As India's first music education platform offering internationally accredited pathways,

Artium is building the future of music education for learners across the world.

“Immerse yourself in a culture that celebrates both your artistic passion and personal

development”

The Opportunity

Artium is looking for a Consumer Experience Executive – Customer Delight to deliver

exceptional post-sales support and ensure an outstanding learner experience. The ideal

candidate will be responsible for engaging with learners across digital channels,

resolving queries, driving learner satisfaction, and contributing to customer retention

and referrals.

Location & Work Mode - Remote (WFH)

Additional Details

First 6 months will be 6 days working. Upon successful completion of 6 months,

the work schedule will transition to 5 days a week.

The role will operate in the fixed shift communicated at the time of offer. Shift

changes, if any, will be based on business and operational requirements.

As this is a customer-facing role, weekends cannot be accommodated as

weekly offs and will be provided based on roster and business requirements.

What You’ll Do

Own the end-to-end learner experience by proactively resolving concerns and

delivering exceptional customer delight.

Handle learner escalations with empathy, professionalism, and a solution

oriented approach to rebuild trust and confidence.

Engage with dissatisfied or inactive learners to understand their concerns and

work towards retaining and reviving them.

Drive course renewals by building meaningful learner relationships and

effectively communicating the value of continued learning.

Collaborate closely with cross-functional teams to ensure timely issue

resolution.

Identify root causes of recurring learner concerns and share actionable

insights to improve the overall learner experience.

Maintain accurate records of learner interactions and follow-ups using CRM

and internal tools.

Consistently meet defined customer experience metrics such as retention,

renewals, response quality, and productivity.

What You Need to Succeed

Excellent verbal and written communication skills with the ability to build

rapport and trust with learners.

Strong empathy and active listening skills to understand learner concerns and

handle emotionally sensitive conversations.

Exceptional situation-handling and conflict-resolution abilities with a calm,

customer-first approach.

A strong sense of ownership and accountability, with the ability to

independently drive resolutions to closure.

Ability to influence customer decisions through consultative conversations

while maintaining a learner-centric approach.

Strong problem-solving and critical thinking skills with the ability to identify the

best possible resolution.

Adaptability to work in a fast-paced, dynamic environment with changing

priorities.

Comfort working with targets related to learner satisfaction, retention,

renewals, and operational excellence.

What You Need to Have

Bachelor's degree in any discipline.
1–2 years of experience in Customer Support, Customer Service, Customer Success, Consumer Experience, or Customer Delight.
Experience in customer retention, renewals, relationship management, or handling escalations will be an added advantage.
Proficiency in CRM tools like Salesforce, Freshdesk or similar tools.
Efficiency in customer communication platforms (chat, email, and calling).
Experience, or Customer Delight.
Experience in chat support or customer engagement roles will be preferred.

Why Join Artium?

Opportunity to be part of India’s leading online music education academy.
Collaborative and learner-first work culture.
Exposure to cross-functional teams (Sales, Tech, Academics).
Growth opportunities within operations and leadership roles.

Pay: ₹300,000.00 - ₹500,000.00 per year

Benefits:

Cell phone reimbursement
Health insurance
Paid time off
Provident Fund
Work from home

Work Location: Remote

Quick apply

Refine Your Search

community engagement specialist jobs in remote

Customer Support Specialist

Hubspot Specialist

Hubspot Specialist

Research & Outreach Specialist (B2B Partnerships, PR)

Marketing Intern (Outreach Specialist)

Digital Marketing Specialist - (Real Estate Focussed) - Remote Immediate Hiring

Freelance HR (Sales Hiring Specialist)

Digital Marketing Specialist

Healthcare Field Research Intern

LinkedIn Growth Specialist - Freelancer

Director of Alumni Leadership, Asia Pacific

Digital Marketing Specialist

Marketing & Communications Specialist

AI Growth Partner

Trial Experience Specialist (Inside Sales)

Demo Specialist I

Paid Media & Digital Marketing Specialist

Social Media Marketing & Creative Content Specialist

Operations Manager Internship

Sales officer

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