Remote Max life insurance company Jobs – 22 Open Jobs Today

Senior Associate - Customer Service
AxisMaxlife —Remote
- Remote
- English
- Bachelor's degree
- Computer skills
8d
Manager - Business Planning & Analytics
AxisMaxlife —Remote
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
9d
Deputy Manager - IT Cost & Vendor Relations Analyst
AxisMaxlife —Remote
- Remote
- Microsoft Excel
- Microsoft Office
- Finance
8d
Staff Protocol Engineer
Polygon Labs —Remote
- Full-time
- Remote
- AI
- Health insurance
- Cell phone reimbursement
Chief Manager (Proprietary HR - Tied Agency)
AxisMaxlife —Remote
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Business System Analyst
AxisMaxlife —Remote
- Remote
- Software troubleshooting
- APIs
- Communication skills
9d
Manager - Internal Control
AxisMaxlife —Remote
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Oracle
9d
Deputy Manager - Business Intelligence and Insights Group
AxisMaxlife —Remote
- Remote
- Microsoft Excel
- Master's degree
- Project management
9d
Manager - IT Vendor Relationship
AxisMaxlife —Remote
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Finance
9d
Senior Manager - Quality & Service Excelllence
AxisMaxlife —Remote
- Remote
- Analysis skills
- Project management
- Presentation skills
9d
CVP & Head - KAM & Strategic Initiatives
AxisMaxlife —Remote
- Remote
- Analysis skills
- Leadership
- Communication skills
8d
System Engineer
AxisMaxlife —Remote
- Remote
- Java
- Master's degree
- SQL
9d
Senior Manager - Business Intelligence and Insights Group
AxisMaxlife —Remote
- Remote
- Microsoft Excel
- Master's degree
- Project management
8d
Senior Manager - Business System Analyst
AxisMaxlife —Remote
- Remote
- Software troubleshooting
- APIs
- Communication skills
5d
Manager - Product Management
AxisMaxlife —Remote
- Remote
- Engineering
- Master's degree
- Bachelor's degree
9d
Vice President - Compliance
AxisMaxlife —Remote
- Remote
- Finance
- Master's degree
- Analysis skills
8d
Senior Manager - Project Management Office
AxisMaxlife —Remote
- Remote
- Project management
- Health insurance
9d
Chief Manager - Digital Solutions
AxisMaxlife —Remote
- Remote
- Salesforce
- Master's degree
- Project management
5d
Senior Manager - Ecommerce Partnership Sales
AxisMaxlife —Remote
- Remote
- Master's degree
- Business development
- Project management
3d

Other jobs to consider

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Financial Advisor
Axis Max Life Insurance —Remote
We are looking for *Financial advisor* position, NO AGE LIMIT,NO TARGET,work from home opportunity, uncapped income,foreign trips,free training, sales team…
From ₹25,000 a month
Quick apply
Senior Associate - Customer Service
AxisMaxlife —Remote
Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency…
8d

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Senior Associate - Customer Service

AxisMaxlife -
Remote

Apply Now

Job details

8 days ago

Qualifications

English
Bachelor's degree
Computer skills
Hindi
Communication skills

Full job description

Job DescriptionJob TitleSenior Associate - Customer CareLocationGurugram- 90 CDepartmentOperationsFunctionOperations – Customer ServiceReporting toDeputy Manager – Customer ServiceBand5JOB SUMMARY:

The Incumbent would be responsible for managing email backend vertical along with team of executives. The primary role is to ensure timely and accurate resolutions shared with customers on email and call. Problem understanding and solving by way of designing process and implement tech solves.

Key Responsibilities:Ü Resolution of Queries:
Ø Resolve all escalated complaints from Agent Advisor Customers within the defined Service Level Agreement’s
Ø Ensure adherence to documented processes, procedures and controls
Ø Liaise with other support units in Home Office (such as Operations, Products, Actuaries, Finance, Admin, IT) to ensure that all local queries/complaints are resolved
Ø Ensure follow up with customers / Agents to ensure complete satisfaction
Ø Publish MIS and Dashboards

ÜData Analysis:
Ø Help in Root cause analysis of Queries / Complaints received
Ø Strictly follow the Escalation Matrix

Measure of Success:
Ø Customer satisfaction scores
Ø Agent satisfaction scores
Ø TAT of Customer/Agent query resolution as per definedSLA
Ø100% compliance to standards.
Ø100% compliance toQuality Scores and Grievance KPI’s.

Desired qualifications and experience:
Ø Graduate with 1-2 years’ experience in Operations / Customer Care
Ø The applicant should have Good English Hindi speaking skills, a keen interest in the Internet and strong working knowledge of computers

Knowledge and skills required:
Ø Customer centricity
Ø Good communication skills
Ø Basic computer skills
About Axis Max Life Insurance
Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a Joint Venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per the annual audited financials for FY2023-24, Axis Max Life Insurance has achieved a gross written premium of INR 29,529 Cr. For more information, please visit the company website at www.maxlifeinsurance.com.

#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply

Apply Now

Refine Your Search

max life insurance company jobs in remote

Senior Associate - Customer Service

Manager - Business Planning & Analytics

Deputy Manager - IT Cost & Vendor Relations Analyst

Staff Protocol Engineer

Chief Manager (Proprietary HR - Tied Agency)

Business System Analyst

Manager - Internal Control

Deputy Manager - Business Intelligence and Insights Group

Manager - IT Vendor Relationship

Senior Manager - Quality & Service Excelllence

CVP & Head - KAM & Strategic Initiatives

System Engineer

Senior Manager - Business Intelligence and Insights Group

Senior Manager - Business System Analyst

Manager - Product Management

Vice President - Compliance

Senior Manager - Project Management Office

Chief Manager - Digital Solutions

Senior Manager - Ecommerce Partnership Sales

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