Sangam Vihar Delhi Delhi Track manager Jobs – 2836 Open Jobs Today

Track Manager (Support & Operations)
HCLTech —Noida, Uttar Pradesh
- Microsoft Excel
- Microsoft Access
- Azure
Engagement Manager
Espalier technology —Gurugram, Haryana
- ₹30,00,000 - ₹38,00,000 a year
- Full-time
- Hybrid work
- Master's degree
- Business Administration
- AI
- Paid sick time
Quick apply
Logistics Manager
Health an Wellness —Noida, Uttar Pradesh
- ₹40,000 - ₹60,000 a month
- Full-time
- Bachelor's degree
- Business Administration
- In-person
Quick apply
Brand Cum Creative Manager
NURSING NEXT EXAM PREP PRIVATE LIMITED —Noida, Uttar Pradesh
- ₹6,00,000 - ₹8,00,000 a month
- Full-time
- Marketing
- Master's degree
- Project management
- Health insurance
- Flexible schedule
Quick apply
3d
Center Manager (Mehrauli Delhi)
True Pace Consulting —Mehrauli, Delhi, Delhi
- ₹4,00,000 - ₹7,00,000 a year
- Full-time
- Hospitality
- Bachelor's degree
- Team management
Quick apply
9d
Manager Logistics - Automobile
Prowiz Group of Companies —Noida, Uttar Pradesh
- ₹6,00,000 - ₹8,00,000 a year
- Full-time
- In-person
- Leadership
Quick apply
Logistics Manager
Arcos group of companies —Gurugram, Haryana
- ₹30,000 - ₹60,000 a month
- Microsoft Excel
- Management
- In-person
Quick apply
Senior Manager
RENOVO ASSETS PRIVATE LIMITED —Rajouri Garden J-6, Delhi, Delhi
- ₹16,000.00 - ₹24,14,315.06 a month
- Full-time
- In-person
- Health insurance
Quick apply
Track Lead - Critical Incident Management
HCLTech —Noida, Uttar Pradesh
- Communication skills
10d
Service Head
Sunshine Workforce Solutions —Gurugram, Haryana
- ₹50,00,000 a year
- Full-time
- Customer service
- Engineering
- Bachelor's degree
Quick apply
Technical Project Manager
CLOUDSUFI —Noida, Uttar Pradesh
- ₹30,00,000 - ₹45,00,000 a year
- Full-time
- PMP
- B.Sc
- DevOps
- Paid time off
- Flexible schedule
Quick apply
Product Manager
Khelo Tech & Strategy Private Limited —Saket, Delhi
- ₹13,00,000 - ₹16,00,000 a year
- Full-time
- Product management
- Agile
- In-person
Quick apply
4464 - Product Operations Manager
Innovaccer Analytics —Noida, Uttar Pradesh
- ₹40,00,000 - ₹50,00,000 a year
- Full-time
- Microsoft Excel
- PMP
- Salesforce
- Health insurance
Quick apply
7d
Manager - Stores
Air India —Gurugram, Haryana
- Management
- Bachelor's degree
Post-Order Logistics Manager- Noida
Sunshine Workforce Solutions —Noida, Uttar Pradesh
- ₹15,00,000 - ₹20,00,000 a year
- Full-time
- Bachelor's degree
- In-person
- Manufacturing
Quick apply
Office Manager
Shree Krishna Silk Mills —Kailash Colony, Delhi, Delhi
- ₹22,000 - ₹35,000 a month
- Full-time
- Microsoft Powerpoint
- Customer service
- Microsoft Office
- Health insurance
- Food provided
Quick apply
Manager - Client Servicing
IMPACT COMMUNICATIONS —Noida, Uttar Pradesh
- ₹40,000 - ₹80,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Learning and Development Manager
TravClan Technology India —Connaught Place, Delhi, Delhi
- ₹10,00,000 - ₹15,00,000 a year
- Full-time
- Public speaking
- Training & development
Manager - Client Servicing
IMPACT COMMUNICATIONS PVT LTD —Noida, Uttar Pradesh
- ₹30,000 - ₹70,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
Production Manager
Kohinoor Impex —Noida, Uttar Pradesh
- ₹40,000 - ₹60,000 a month
- Full-time
- In-person
- Manufacturing
- Communication skills
- Paid time off
Quick apply

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Track Manager (Support & Operations)

HCLTech -
Noida, Uttar Pradesh

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Job details

Qualifications

Microsoft Excel
Microsoft Access
Azure
SQL

Full job description

Noida, Uttar Pradesh
Job Summary
Conducts quality (soft skill & Language) review of telephone representatives' performance within functionally specific units to ensure quality service goals and standards are met and/or identify areas where improvement can be achieved.
Audits representatives' inbound and outbound phone calls and/or correspondence, observing tangibles and intangibles of customer experience.
Testing tickets and process compliant to policies and procedures
Participate in process reviews to inform the resolution of defects.
Coordinates with department Team Leaders and Managers to ensure appropriate number of audits is performed for each phone representative and to ensure representatives' availability during audit periods.
Take responsibility for providing and maintaining internal process metrics and tracking key deliverables
Evaluates and records the quality and performance during each call.
Summarizes findings and recommendations and forwards to supervisor to use in performance assessments and promotional decisions.
Provides feedback on uniform application of guidelines and procedures.
Provides critical data used to generate weekly or monthly reports on the performance of phone, chat or email representatives. Identifies adverse performance trends and patterns.
Provides input and assists with the development of additional training or policy and procedure changes that may be required to enhance service productivity.
Provides coaching, advice and guidance based on audit findings, and delivers performance feedback to associates as outlined in business unit's policies and procedures.
Mentors newly hired representatives to ensure a smooth transition from learning environment to daily production environment and may participate in providing formal training.
Participates in meetings and presentations or other designated special projects as assigned by department management. Maintains a comprehensive working knowledge of polices, procedure, and benefits across all product lines.
Develops job aides and other tools to assist representatives in improving overall quality of interactions.

Other duties as assigned by Management.

Key Responsibilities
Should possess skills to turn data into information, information into insight and insight into business decisions.
Should have knowledge to identify business trends utilizing real data to optimize statistical efficiency and quality.
Should be able to conduct full lifecycle analysis to include requirements, activities, and design.
Should have knowledge to develop analysis and reporting capabilities.
Experience in creating database on MS Excel, MS Access, SQL
Should have knowledge on MS Azure Cloud Data factory, Blob, or any other tool for storing large quantities of data.
Should know how to administer containers in MS Azure.
Should be able to deploy and schedule pipeline.
Experience in storing data, creating reports, analyzing reports, creating custom reporting pivots, charts and sharing findings with various departments, project stakeholders and management.
Identify, Analyze and Interpret trends or patterns in complex data sets.
Work with management to prioritize business and information needs.
Design Executive Reports for CXOs, EVPs and/or any other Executives
Design, create, alter, validate, and maintain Data Solutions, to meet business needs.
Compile analysis reports that are delivered to client and then follow-up on all results.
Determine and document project requirements for business processes and abide by those requirements for future projects’ reporting.
Interpreting data, analyzing results using statistical techniques and providing ongoing reports
Acquiring data from primary or secondary data sources and maintaining databases. Database may be any tool like MS Excel, MS Access, or Business Objects, etc.
Knowledge on MS Power Automate
Should be able to create automated workflows between apps and services to synchronize files, get notifications, collect data and more.
Should possess knowledge on building apps using MS Power Apps

Good to know how to write code to extend business app creation and customization using MS Power Apps

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Refine Your Search

track manager jobs in sangam vihar delhi delhi

Track Manager (Support & Operations)

Engagement Manager

Logistics Manager

Brand Cum Creative Manager

Center Manager (Mehrauli Delhi)

Manager Logistics - Automobile

Logistics Manager

Senior Manager

Track Lead - Critical Incident Management

Service Head

Technical Project Manager

Product Manager

4464 - Product Operations Manager

Manager - Stores

Post-Order Logistics Manager- Noida

Office Manager

Manager - Client Servicing

Learning and Development Manager

Manager - Client Servicing

Production Manager

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