Sonarpur West Bengal Team leader operations Jobs – 249 Open Jobs Today

Operations Manager I
Concentrix —Kolkata, West Bengal
- Full-time
- Communication skills
- Flexible schedule
Operations Manager
FastInfo Legal Services Pvt Ltd —Salt Lake, Kolkata, West Bengal
- ₹45,000 - ₹50,000 a month
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
- Paid sick time
Quick apply
4d
Team Leader- Operations|Domestic|06102025
TGBPL TP India - DBU —Kolkata, West Bengal
- Full-time
- Remote
- Work from home
Executive Operations (KSW)
DHL —Kolkata, West Bengal
- Email
- Management
- Microsoft Office
- Bachelor's degree
- Health insurance
- Paid time off
2d
Team Leader/Supervisor
Lingdao Mobiles India Pvt Ltd —Kolkata, West Bengal
- ₹35,000.00 - ₹40,603.02 a month
- Full-time
- Sales
- Business development
- In-person
- Health insurance
- Life insurance
Quick apply
9d
Team Leader- Operations|International|30082025
TGBPL TP India - IBU —Kolkata, West Bengal
- Full-time
- Remote
- Work from home
Operations Manager II
Concentrix —Kolkata, West Bengal
- Full-time
- Continuous improvement
- Accounting
- Data entry
Customer Service Team Leader
DTDC Express —Kolkata, West Bengal
- ₹28,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Administrative experience
Quick apply
Team Leader - Operations
FastInfo Legal Services Pvt Ltd —Salt Lake, Kolkata, West Bengal
- Up to ₹30,000 a month
- Full-time
- Microsoft Excel
- Management
- Team management
Quick apply
External Hiring|Team Leader Operations|International|16022026
TGBPL TP India - IBU —Kolkata, West Bengal
- Full-time
- Remote
- Work from home
External Hiring|Team Leader Operations|International|20122025
TGBPL TP India - IBU —Kolkata, West Bengal
- Full-time
- Remote
- Work from home
Team Leader - Operations
Tatwa Technologies Ltd —Kolkata, West Bengal
- ₹20,000 - ₹25,000 a month
- Full-time
- Sales
- Business development
- In-person
Quick apply
1d
Team Leader – Operations (BPO Outbound Sales)
FastInfo Legal Services Pvt Ltd —Salt Lake, Kolkata, West Bengal
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- Team management
- Mentoring
- Paid time off
Quick apply
Sales Head - IT Sales
Sb Infowaves Pvt. Ltd. —Salt Lake, Kolkata, West Bengal
- ₹20,00,000 - ₹26,00,000 a year
- Full-time
- Sales
- In-person
- Leadership
Quick apply
Executive Assistant - Operations - Operations - CBS - AWS - CBS EXEC ASSISTANTS - Kolkata
EY —Kolkata, West Bengal
- Administrative experience
- AWS
- Agile
Executive Assistant
Growth Is Life Foundation —Park Street, Kolkata, West Bengal
- ₹3,00,000 - ₹4,00,000 a year
- Full-time
- English
- Microsoft Office
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
Business Development Associate (Fintech)
House Of Edtech —Salt Lake, Kolkata, West Bengal
- ₹18,000 - ₹30,000 a month
- Full-time
- Sales
- Customer service
- Product management
Quick apply
Executive Assistant to the Managing Director
Graphic Enterprises —Kolkata, West Bengal
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Administrative experience
- In-person
Quick apply
5d
Head – HR and Operations
Brainware University —Kolkata, West Bengal
- Full-time
- Bachelor's degree
- Human resources
- AI
Academy Placement Manager - PAN India
Webskitters Technology Solutions Private Limited —Salt Lake, Kolkata, West Bengal
- ₹12,00,000 - ₹16,00,000 a year
- Full-time
- Master's degree
- Team management
- Business Administration
- Health insurance
- Flexible schedule
Quick apply

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Operations Manager I

Concentrix -
Kolkata, West Bengal

Apply Now

Job details

Full-time

Benefits

Flexible schedule

Qualifications

Call center experience
Communication skills

Full job description

Essential Functions/Core Responsibilities

Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed

Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.)

Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization’s policies and applicable legal requirements

Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)

Create and maximize relationships with client partners

Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance

Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching

Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner

Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement

Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements

Attend business reviews with the client

Handle a team of team leaders

Candidate Profile

Associate's Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred

Call center experience preferred

Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback

Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal

Work well under pressure and follow through on items to completion while maintaining professional demeanor

Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates

Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment

Demonstrated ability to mentor, coach and provide direction to a team of employees

Willingness to work a flexible schedule

Career Framework Role

Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s). Is accountable for the performance and results of a team within own discipline or function. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Adapts departmental plans and priorities to resolve operational challenges. Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and/or director. Provides technical guidance to employees, colleagues and/or customers. Has accountability for results in terms of costs, strategies and employees.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Apply Now

Refine Your Search

team leader operations jobs in sonarpur west bengal

Operations Manager I

Operations Manager

Team Leader- Operations|Domestic|06102025

Executive Operations (KSW)

Team Leader/Supervisor

Team Leader- Operations|International|30082025

Operations Manager II

Customer Service Team Leader

Team Leader - Operations

External Hiring|Team Leader Operations|International|16022026

External Hiring|Team Leader Operations|International|20122025

Team Leader - Operations

Team Leader – Operations (BPO Outbound Sales)

Sales Head - IT Sales

Executive Assistant - Operations - Operations - CBS - AWS - CBS EXEC ASSISTANTS - Kolkata

Executive Assistant

Business Development Associate (Fintech)

Executive Assistant to the Managing Director

Head – HR and Operations

Academy Placement Manager - PAN India

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