Project Owner / Service Delivery Operations Lead – Managed Operations
Ardem Incorporated —Lucknow, Uttar Pradesh
- Full-time
- Remote
- English
- Windows
- Leadership
- Work from home
Assistant Manager - Sales & Marketing
Thermo Fab Enginners —Saharanpur, Uttar Pradesh
- ₹25,000 - ₹40,000 a month
- Full-time
- Hybrid work
- Sales
- Customer service
- Bachelor's degree
- Cell phone reimbursement
- Work from home
Quick apply
10d
Project Manager
Kade Ventures —Unknown, Uttar Pradesh
- ₹12,00,000 - ₹15,00,000 a year
- Full-time
- Microsoft Office
- Master's degree
- Analysis skills
Quick apply
Client Servicing Manager: Digital Marketing + IT services (Domestic Market)
DigiLantern —Noida, Uttar Pradesh
- ₹4,00,000 - ₹10,00,000 a month
- Part-time
- Microsoft Excel
- Management
- Microsoft Office
Quick apply
Service Delivery Program Manager
TELUS Digital —Noida, Uttar Pradesh
- ₹45,00,000 - ₹60,00,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
Program Manager Global gaming innovator and leader
Skyleaf Consultants —Noida, Uttar Pradesh
- ₹26,00,000 - ₹30,00,000 a year
- Full-time
- Microsoft Powerpoint
- Project management
- Organisational skills
Middle Project Manager (Remote, Contract)
INFUSE —Al, Uttar Pradesh
- Remote
- English
- Project management
- Machine learning
Quick apply
Business Operations Manager
A2Z Plant Nutrient —Varanasi, Uttar Pradesh
- ₹15,000 - ₹30,000 a month
- Full-time
- Up to 50% travel
- English
- Master's degree
Quick apply
Customer Success and Delivery Manager
Meon technologies pvt. ltd. —Noida Sector 62, Noida, Uttar Pradesh
- ₹5,00,000 - ₹9,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
10d
Manager
KP Groups —Unknown, Uttar Pradesh
- ₹7,00,000 - ₹10,00,000 a year
- Full-time
- Engineering
- Master's degree
- Project management
Quick apply
Innovation Manager
Brinc —Al, Uttar Pradesh
- Google Suite
- Business development
- Analysis skills
Quick apply
Deputy Manager | Govt. Advisory/Investment Promotion | Lucknow | Infra & Real Estate
Deloitte —Lucknow, Uttar Pradesh
- Full-time
- Marketing
- English
- Master's degree
Data-Focused Project Coordinator (Remote, Contract)
INFUSE —Al, Uttar Pradesh
- Remote
- Databases
- Analysis skills
- Project management
Quick apply
General Manager – Corporate Relations
GRAM HR Solutions —Noida, Uttar Pradesh
- ₹18,00,000 - ₹22,00,000 a year
- Full-time
- Microsoft Office
- Master's degree
- Business development
Quick apply
Technology Manager
Empowered Margins —Noida, Uttar Pradesh
- ₹25,00,000 - ₹35,00,000 a year
- Full-time
- Azure
- Management
- Computer Science
- Health insurance
Quick apply
Project Lead / Project Manager
TecTree Consulting —Noida, Uttar Pradesh
- Full-time
- Oracle
- PMP
- Project management
- Health insurance
Quick apply
Project Manager – E-commerce || Noida
Ebizon —Noida, Uttar Pradesh
- Full-time
- PMP
- Salesforce
- Project management
- Flexible schedule
Quick apply
Key Account Manager: AI Projects ( US Market)
DigiLantern —Noida, Uttar Pradesh
- ₹50,000 - ₹80,000 a month
- Full-time
- Customer service
- Business development
- Project management
- Cell phone reimbursement
- Work from home
Quick apply
Delivery Manager
Rightsline Inc —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Management
- PMP
- Microsoft Office
- Health insurance
- Flexible schedule
Quick apply
Urgent Requirement - Manager/Sr. Manager MIS
eBotics Solutions LLP —Noida, Uttar Pradesh
- ₹9,00,000 - ₹12,00,000 a year
- Full-time
- Microsoft Excel
- Microsoft Access
- Management
- Health insurance
- Paid time off
Quick apply

I want to receive the latest job alerts for business project manager in uttar pradesh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

business project manager jobs near uttar pradesh

Digital Marketing Manager jobs in Noida, Uttar Pradesh

Corporate Relations Manager jobs in Noida, Uttar Pradesh

Key Account Manager jobs in Noida, Uttar Pradesh

Requirements Manager jobs in Noida, Uttar Pradesh

Customer Success Manager jobs in Noida Sector 62, Noida, Uttar Pradesh

Delivery Manager jobs in Noida, Uttar Pradesh

Program Manager jobs in Noida, Uttar Pradesh

Service Delivery Manager jobs in Noida, Uttar Pradesh

E-commerce Marketing Manager jobs in Noida, Uttar Pradesh

Digital Marketing Manager jobs in Kattupakkam, Chennai, Tamil Nadu

Zomato, Manager jobs in Dehradun, Uttarakhand

Digital Marketing jobs in Tirur, Kerala

Digital Marketing Manager jobs in Ghansoli, Navi Mumbai, Maharashtra

Freelance Digital Marketing jobs in Mumbai, Maharashtra

Email Marketing jobs in Remote

Digital Marketing Manager jobs in Chembur, Mumbai, Maharashtra

Digital Marketing Manager jobs in Punjab

Sales And Marketing Manager jobs in Nathdwara, Rajasthan

Sales And Marketing Manager jobs in Palakkad District, Kerala

Sales And Marketing Manager jobs in Teynampet, Chennai, Tamil Nadu

Project Owner / Service Delivery Operations Lead – Managed Operations

Ardem Incorporated -
Lucknow, Uttar Pradesh

Apply Now

Job details

Full-time

Benefits

Provident Fund
Work from home

Qualifications

English
Windows
Assistant manager experience
Leadership
Communication skills

Full job description

REMOTE

Project Owner / Service Delivery Operations Lead – Managed Operations

ARDEM Data Services Private Limited
UNIT No B-1/ 5th Floor 504 & 505 DLF MY PAD, Vibhuti Khand Gomti Nagar, Lucknow – 226010, India

Telephone: 915.130.3150
Email: [email protected]

Position: Project Owner / Service Delivery Operations Lead – Managed Operations

Function: Operations / Delivery

Reports To: Operations Leadership / Director or Head of Delivery

Work Location: Remote (Work From Home) – India

Role Type: Client-Facing Service Delivery and Production Operations Ownership

ABOUT ARDEM

ARDEM is a US-based managed operations and business process outsourcing company supporting clients across finance operations, data processing, back-office workflows, logistics, utilities, healthcare administration, and other recurring operational processes.

We are hiring a Project Owner / Service Delivery Operations Lead to own the daily execution and client-facing delivery management of assigned managed operations workflows.

THE OPPORTUNITY

This is not a coordinator role. ARDEM is hiring a client-facing service delivery owner who can run managed client workflows with daily production control, proactive communication, visible governance, team leadership, SLA/TAT discipline, risk management, and continuous improvement.

The right candidate has experience leading production teams, controlling queues and backlogs, managing SLA/TAT performance, communicating directly with clients, identifying risk early, and improving how work gets done. This person should create confidence for the client by showing visible command of the work.

CORE RESPONSIBILITIES

Own daily production control for assigned client workflows, including incoming volume, completed work, backlog, aging, SLA/TAT risk, blockers, staffing capacity, urgent client requests, and next-24-hour priorities.
Lead the delivery team by assigning work, clarifying priorities, monitoring output, coaching performance, addressing attendance/capacity issues, and ensuring analysts understand expectations.
Communicate directly with clients through delivery calls, status updates, escalation communication, action-item recaps, and proactive risk notifications.
Run weekly governance for assigned accounts: output, SLA/timeliness, quality, backlog/aging, open issues, client dependencies, staffing/coverage, risks, corrective actions, and next steps.
Maintain process control through current work instructions, process maps, exception rules, quality checklists, training notes, issue logs, change logs, and ownership of the latest approved process version.
Identify delivery, quality, staffing, access, documentation, client-dependency, scope, backlog, and trust risks early; escalate with facts, impact, timeline, recommendations, and required support.
Drive continuous improvement by identifying repeat issues, root causes, rework patterns, process waste, training gaps, and opportunities to improve accuracy, speed, visibility, and client experience.
Partner with Solutions & Transition during launch/stabilization and accept delivery ownership after internal handoff.

WHAT WE’RE LOOKING FOR

5–10+ years in BPO/BPM, managed services,

d services, back-office operations, data operations, logistics operations, contact center operations, or client operations.
Experience as Assistant Manager – Operations, Deputy Manager – Operations, Team Lead / Senior Team Lead, Process Lead, Service Delivery Lead, Client Operations Lead, or similar role.
Has managed real production work: queues, daily volumes, backlog, aging, SLA/TAT, quality, staffing, team output, and client escalations.
Strong English communication with direct client-facing experience. Must be able to lead calls, write clear updates, manage expectations, and communicate risk proactively.
Comfortable working in a high-ownership environment where waiting for instructions is not acceptable.

MUST-HAVE CAPABILITIES

Production command – always knows current volume, status, backlog, aging, staffing, blockers, and SLA risk.
Client trust-building communication – clear, proactive, factual, non-defensive, and action-oriented.
Ownership mindset – does not wait to be told, does not hide behind analysts or circumstances, and escalates early when risk is material.
Governance discipline – can run weekly reviews, manage action logs, send recaps, and close loops.
Risk and corrective action – can identify early warning signs, perform root cause thinking, assign owners/dates, and verify that fixes work.

WORK FROM HOME REQUIREMENTS

This is a 100% remote role. Candidates must have their own Windows-based system that meets the following specifications:

Operating System

Windows

Device Type

Windows Laptop or Desktop

Screen Size

Minimum 14 inches

Screen Resolution

Full HD (1920 × 1080)

Processor

Intel Core i5 (or higher)

RAM

Minimum 8 GB or more (Mandatory)

Software

AnyDesk (Installation Required)

WHY JOIN ARDEM

100% Remote Work (Work From Home)
Structured Learning & Development Program
Dedicated Mentorship from Industry Professionals
Group Health Insurance Coverage
Professional Skill Development
Exposure to International Business Processes
Career Growth Opportunities
Collaborative and Learning-Focused Work Culture
Employee Provident Fund (EPF) Benefits as per company policy after probation completion
Eligibility for the Company’s Profit-Sharing Program upon successful confirmation as a full-time employee, subject to company policy and performance criteria

Apply Now

Refine Your Search

business project manager jobs in uttar pradesh

Project Owner / Service Delivery Operations Lead – Managed Operations

Assistant Manager - Sales & Marketing

Project Manager

Client Servicing Manager: Digital Marketing + IT services (Domestic Market)

Service Delivery Program Manager

Program Manager Global gaming innovator and leader

Middle Project Manager (Remote, Contract)

Business Operations Manager

Customer Success and Delivery Manager

Manager

Innovation Manager

Deputy Manager | Govt. Advisory/Investment Promotion | Lucknow | Infra & Real Estate

Data-Focused Project Coordinator (Remote, Contract)

General Manager – Corporate Relations

Technology Manager

Project Lead / Project Manager

Project Manager – E-commerce || Noida

Key Account Manager: AI Projects ( US Market)

Delivery Manager

Urgent Requirement - Manager/Sr. Manager MIS

I want to receive the latest job alerts for business project manager in uttar pradesh

Related Searches

Explore jobs in more locations

REMOTE

Project Owner / Service Delivery Operations Lead – Managed Operations

ABOUT ARDEM

THE OPPORTUNITY

CORE RESPONSIBILITIES

WHAT WE’RE LOOKING FOR

MUST-HAVE CAPABILITIES

WORK FROM HOME REQUIREMENTS

WHY JOIN ARDEM

Jobseeker tools

Employer Tools

Browse

Stay Connected