Velachery Chennai Tamil Nadu Customer support coordinator Jobs – 117 Open Jobs Today

Customer Service Coordinator
Unidos Technology —Neelankarai, Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
3d
Sales Support Executive
Techfruits Solutions Private Limited —Velachery, Chennai, Tamil Nadu
- ₹20,000 - ₹23,000 a month
- Customer service
- Microsoft Office
- Bachelor's degree
- Cell phone reimbursement
Quick apply
Project Coordinator (US Shift)
247 HealthMedPro —Thoraipakkam, Chennai, Tamil Nadu
- ₹15,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
Quick apply
11d
Junior System Administrator (Service Desk Coordinator cum Desktop Support)
BOT VFX (INDIA) PRIVATE LIMITED —Chennai, Tamil Nadu
- Night shift
- Computer Science
- Software troubleshooting
- Customer service
Quick apply
Service Coordinator
Caresoft Technologies —Ekkattuthangal, Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Cell phone reimbursement
Quick apply
Operations Coordinator
Hapag-Lloyd AG —Kancheepuram District, Tamil Nadu
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Content & Client Success Coordinator
Gnxtace Technology —Ekkattuthangal, Chennai, Tamil Nadu
- Full-time
- Marketing
- English
- Microsoft Office
Quick apply
8d
Customer Support Coordinator
Ation Thynkk Internet Private Limited —Mogappair, Chennai, Tamil Nadu
- ₹10,493.57 - ₹29,876.04 a month
- Full-time
- Sales
- Customer service
- ERP systems
Quick apply
11d
Logistics Cum Customer Service (3- 5 Yrs)
The Viswa Group —Tambaram, Chennai, Tamil Nadu
- ₹30,000 - ₹40,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health insurance
Quick apply
Workplace Experience Coordinator
Vendasta —Chennai, Tamil Nadu
- Full-time
- Hospitality
- Customer service
- Bachelor's degree
- Health insurance
5h
Lead Administrator (Support &Operations)
HCLTech —Chennai, Tamil Nadu
- Azure
- Windows
- AWS
Tele Sales / Tele Marketing / Site Visit Coordinator
Urbanrise Construction —Chennai, Tamil Nadu
- ₹30,000 - ₹40,000 a month
- Full-time
- CRM software
- English
- In-person
- Health insurance
- Paid time off
Quick apply
14d
Sales Cordinator
Finecons Pvt Ltd —Chennai, Tamil Nadu
- ₹25,000.00 - ₹31,284.43 a month
- Customer service
- Administrative experience
- Bachelor's degree
Quick apply
Sales Coordinator - Gopalapuram Chennai
Guardian management services —Gopalapuram, Chennai, Tamil Nadu
- From ₹35,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
Quick apply
Project Coordinator-back end sales
KMS PLAST WORLD PVT LTD —Egmore, Chennai, Tamil Nadu
- ₹35,000 - ₹40,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Sales
Quick apply
Sales Coordinator - Network
VJ NETWORK PRIVATE LIMITED —Virugambakkam, Chennai, Tamil Nadu
- ₹19,519.79 - ₹31,263.37 a month
- Full-time
- Management
- Sales
- Customer service
Quick apply
9h
Back Office Coordinator
Suba Solutions Private Limited —Perungalathur, Chennai, Tamil Nadu
- ₹20,000 - ₹27,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- English
- Health insurance
- Paid time off
Quick apply
7d
Sales Coordinator
Lapmaster Wolters India Private Limited —Porur, Chennai, Tamil Nadu
- ₹14,000 - ₹22,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Cell phone reimbursement
- Paid sick time
Quick apply
12d
Client Coordinator
Indian Industries & Rural Development Foundation —Porur, Chennai, Tamil Nadu
- ₹12,000 - ₹15,000 a month
- Full-time
- English
- Data entry
- Computer skills
Quick apply
Real Estate Sales Consultant
Crystal Zen Technology —Porur, Chennai, Tamil Nadu
- ₹18,000 - ₹24,000 a month
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Paid time off
- Cell phone reimbursement
Quick apply
1d

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Customer Service Coordinator

Unidos Technology
Neelankarai, Chennai, Tamil Nadu

Quick apply

Job details

Permanent | Full-time
₹18,000 - ₹25,000 a month
3 days ago

Benefits

Provident Fund

Qualifications

Microsoft Word
Microsoft Excel
CSS
Quality management
ISO 9001
Microsoft Office
Analysis skills
Business Administration
Diploma
Communication skills

Full job description

Designation : Co-Ordinator Customer Service Support

Educational Qualification : Diploma (preferably in Business Administration, Engineering, or related field)

Experience : 3 to 4 yrs Experience

Working days : 5

Gender : Male & Female

Salary : 23K to 25K

Key Responsibilities

1. Customer Interaction & Support  Receive, record, and respond to customer inquiries through phone, email, and other approved communication channels.  Provide accurate and timely information regarding products, services, order status, delivery schedules, and support processes.  Maintain professional, courteous, and customer-focused communication at all times.

2. Complaint & Feedback Management  Register and document customer complaints, feedback, and suggestions in accordance with established QSP requirements.  Analyze customer complaints and coordinate with relevant internal departments to conduct root cause analysis and implement corrective actions.  Ensure timely resolution and closure of customer complaints and communicate outcomes clearly to customers.  Maintain complete records of complaints, corrective actions, and closure evidence.

3. Order & Service Coordination  Coordinate with Sales, Production, Stores, Dispatch, and other relevant teams to support order processing and delivery commitments.  Monitor service requests and ensure adherence to agreed timelines and service levels.  Proactively inform customers about any delays, changes, or issues impacting delivery or service.

4. Documentation & Record Control  Maintain customer-related records, including complaints, feedback forms, service reports, and communication logs.  Ensure all Customer Service & Support (CSS) records are controlled, updated, and retained as per ISO 9001 / QMS requirements.  Support document control activities related to CSS procedures, formats, and records. SCIGENICS BIOTECH PRIVATE LIMITED JOB DESCRIPTION

5. Quality & Process Compliance SB/HR/RC/22  Comply strictly with the Customer Service & Support QSP and related procedures.  Participate in internal audits and support timely closure of audit findings related to CSS activities.  Ensure compliance with customer-specific requirements, statutory requirements, and contractual obligations.

6. Performance Monitoring & Reporting  Monitor customer satisfaction levels and defined key performance indicators (KPIs).  Prepare and submit periodic reports on customer complaints, response times, resolution status, and satisfaction trends.  Provide CSS performance data and inputs for management review meetings.

7. Continuous Improvement  Identify opportunities to improve customer service processes and service delivery effectiveness.  Recommend corrective and preventive actions based on customer feedback, complaint trends, and performance data.  Support the implementation of improvement actions and monitor their effectiveness. Authority  Communicate directly with customers regarding routine inquiries, service updates, and complaint status.  Coordinate with internal departments to facilitate issue resolution.  Recommend corrective and preventive actions for recurring or critical customer issues. Skills & Competencies  Strong verbal and written communication skills  Effective interpersonal and coordination abilities  Good documentation and reporting skills  Basic knowledge of ISO 9001 / Quality Management Systems  Problem-solving and analytical skills  Proficiency in MS Office applications (Excel, Word, Email) Key Performance Indicators (KPIs)  Customer complaint response time and closure time  Customer satisfaction rating  Number of repeat or recurring complaints  Compliance with QSP, ISO, and audit requirements

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in velachery chennai tamil nadu

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