Kandivali, Mumbai, Maharashtra Operations team leader Jobs – 1400 Open Jobs Today

Senior Analyst
Wipro Limited —Mumbai, Maharashtra
- Microsoft Word
- Microsoft Excel
- Bachelor's degree
- Commuter assistance
14d
Operations Manager – BPO Sales
Falcon Multi Services Ltd. —Mumbai, Maharashtra
- ₹50,000 a month
- Full-time
- Sales
- Microsoft Office
- Administrative experience
Quick apply
9d
Manager-Sales Operations
BUNGE —Mumbai, Maharashtra
- Management
- Customer service
- Master's degree
Team Leader - Operations
Datamark BPO Service LLP —Thane, Maharashtra
- Up to ₹3,54,000 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Microsoft Office
- Health insurance
- Life insurance
Quick apply
6d
Team Manager - Total Rewards
Tata Consultancy Services —Mumbai, Maharashtra
- Microsoft Excel
- Microsoft Office
- Project management
Operations Manager
Neural IT —Airoli, Navi Mumbai, Maharashtra
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- Management
- Master's degree
- Bachelor's degree
Quick apply
Senior Team Leader - Controllership
V.Group —Mumbai, Maharashtra
- English
- Finance
- Master's degree
Job Opening: NGO Program & Partnerships Executive (Full-Time)
JAC elite performance cricket academy llp —Mira Road, Thane, Maharashtra
- ₹15,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
3d
Team Leader
Datamark, Inc. —Mumbai, Maharashtra
- Full-time
- Microsoft Office
- 12th Pass
- Bachelor's degree
Quick apply
VP of Network Operations
Fynd —Mumbai, Maharashtra
- Full-time
- Engineering
- Master's degree
- Electrical experience
Team Leader- Operations|International|09102025
TGBPL TP India - IBU —Mumbai, Maharashtra
- Full-time
- Remote
- Work from home
External Hiring|Team Leader- Operations|International|01022026
TGBPL TP India - IBU —Mumbai, Maharashtra
- Full-time
- Remote
- Work from home
Associate Director, Global Finance Operations
General Mills —Powai, Mumbai, Maharashtra
- Full-time
- Hybrid work
- Finance
- Master's degree
- Bachelor's degree
Workplace Service Delivery Manager
Accenture —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- PMP
Chief of Staff
MICS Comprehensive Financial Services —Mumbai, Maharashtra
- From ₹10,00,000 a year
- Full-time
- Management
- Microsoft Office
- Finance
Quick apply
Lead Manager
Percipience labs —Vasai, Maharashtra
- ₹25,000 - ₹35,000 a month
- Hybrid work
- Bachelor's degree
- Software development
- Business Administration
Quick apply
Sr. Manager- Global Shared Services
SSOE, Inc. —Mumbai, Maharashtra
- Full-time
- Finance
- Master's degree
- Bachelor's degree
- Health insurance
- Paid time off
Team Leader
Athena BPO —Mumbai, Maharashtra
- Management
- Communication skills
Operation Head / Factory Head
Maadhu Creatives Production llp —Vasai, Maharashtra
- ₹40,000 - ₹60,000 a month
- Full-time
- Microsoft Office
- Analysis skills
- Project management
- Paid time off
Quick apply
Assistant Manager - Talent Acquisition
Can Image Media Tech —Vasai, Maharashtra
- ₹4,00,000 - ₹7,00,000 a year
- Full-time
- Microsoft Office
- Master's degree
- Bachelor's degree
Quick apply

I want to receive the latest job alerts for operations team leader in kandivali, mumbai, maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

operations team leader jobs near kandivali, mumbai, maharashtra

Operations Team Leader jobs in Mumbai, Maharashtra

Senior Analyst jobs in Mumbai, Maharashtra

Service Delivery Manager jobs in Mumbai, Maharashtra

Chief Of Staff jobs in Mumbai, Maharashtra

Operations Manager jobs in Mumbai, Maharashtra

Vice President Of Operations jobs in Mumbai, Maharashtra

Manager Of Business Development jobs in Vadavalli, Coimbatore, Tamil Nadu

Tea Garden Job, Manager jobs in Assam

Manager Of Business Development jobs in Sulur, Coimbatore, Tamil Nadu

Remote Project Manager jobs in Bengaluru, Karnataka

Manager Of Business Development jobs in Jasola, Delhi, Delhi

Quality Manager jobs in Mohali, Punjab

Vendor Development jobs in Coimbatore, Tamil Nadu

Manager Of Business Development jobs in Dehradun, Uttarakhand

Hotel Manager jobs in Indore, Madhya Pradesh

Recruitment Manager jobs in Mohali, Punjab

Quality Manager In Hospital, Nabh jobs in Pune, Maharashtra

Recruitment Manager jobs in Remote

Operations Manager jobs in Thiruvananthapuram, Kerala

Recruitment Manager jobs in Mumbai, Maharashtra

Senior Analyst

Wipro Limited -
Mumbai, Maharashtra

Apply Now

Job details

14 days ago

Benefits

Commuter assistance

Qualifications

Microsoft Word
Microsoft Excel
Bachelor's degree
Banking

Full job description

Job Description #body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
Job Title: Senior Analyst
City: Mumbai
State/Province: Maharashtra
Posting Start Date: 6/30/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:
Job Description

Requirement: Experienced in Trade finance operations and well versed with products like Import & Export Letter of credits (LC), Document checking under an LC.

Preferably CDCS qualified.

Location- Navi Mumbai, Ghansoli

Work from office only/ 1 way cab

Responsibilities:
Managing queues in Trade finance operations for Document Checking as listed above.
UCP, UCP 600, ISPB
Authorizing transactions inputted by analysts before final submission.
Solving daily BAU queries raised by analysts or teammates.
Collation of data and submission to TLs for daily, weekly & monthly reporting.
Carrying out compliance screening and ensuring proper sign offs are obtained for each transaction.
Being able to switch from one queue to another based on priority.
Maintaining MIS for daily, weekly, and monthly reporting purposes.
Ensuring all transactions and payments are processed within SLAs.
Basic working knowledge of MS Excel and MS Word.

͏
Do
Support process by managing transactions as per required quality standards
Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
Update own availability in the RAVE system to ensure productivity of the process
Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
Follow standard processes and procedures to resolve all client queries
Resolve client queries as per the SLAÃ¢ÂÂs defined in the contract
Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
Document and analyze call logs to spot most occurring trends to prevent future problems
Maintain and update self-help documents for customers to speed up resolution time
Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
Ensure all product information and disclosures are given to clients before and after the call/email requests
Avoids legal challenges by complying with service agreements
͏
Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
Assist clients with navigating around product menus and facilitate better understanding of product features
Troubleshoot all client queries in a user-friendly, courteous and professional manner
Maintain logs and records of all customer queries as per the standard procedures and guidelines
Accurately process and record all incoming call and email using the designated tracking software
Offer alternative solutions to clients (where appropriate) with the objective of retaining customersÃ¢ÂÂ and clientsÃ¢ÂÂ business
Organize ideas and effectively communicate oral messages appropriate to listeners and situations
Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
͏
Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
Undertake product trainings to stay current with product features, changes and updates
Enroll in product specific and any other trainings per client requirements/recommendations
Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
Update job knowledge by participating in self learning opportunities and maintaining personal networks
͏
Deliver

No Performance Parameter Measure
1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed
Mandatory Skills: Retail Banking(BA) .

Experience: 3-5 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

Apply Now

Refine Your Search

operations team leader jobs in kandivali, mumbai, maharashtra

Senior Analyst

Operations Manager – BPO Sales

Manager-Sales Operations

Team Leader - Operations

Team Manager - Total Rewards

Operations Manager

Senior Team Leader - Controllership

Job Opening: NGO Program & Partnerships Executive (Full-Time)

Team Leader

VP of Network Operations

Team Leader- Operations|International|09102025

External Hiring|Team Leader- Operations|International|01022026

Associate Director, Global Finance Operations

Workplace Service Delivery Manager

Chief of Staff

Lead Manager

Sr. Manager- Global Shared Services

Team Leader

Operation Head / Factory Head

Assistant Manager - Talent Acquisition

I want to receive the latest job alerts for operations team leader in kandivali, mumbai, maharashtra

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected