Maharashtra Helpdesk engineer Jobs – 57 Open Jobs Today

Cloud Engineer Intern L1
Comprinno Technologies Pvt. Ltd. —Baner, Pune, Maharashtra
- ₹12,500 a month
- Full-time
- Computer Science
- Software troubleshooting
- AWS
Quick apply
7h
IT Helpdesk Engineer
Bloom Electronics Private Limited —Mumbai, Maharashtra
- Up to ₹20,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Commuter assistance
- Health insurance
Quick apply
Technical Helpdesk Engineer
Sysnet Global Technologies Pvt.Ltd —Unknown, Maharashtra
- Software troubleshooting
- Customer service
- English
Quick apply
IT Support Engineer
New Horizon Group Of School Thane —Hiranandani Estate, Thane, Maharashtra
- ₹25,000 - ₹30,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- B.Sc
Quick apply
Technical Support Engineer
Sujata Computers —Mumbai, Maharashtra
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Windows
IT Helpdesk Executive
freelancing project —Andheri H.O, Mumbai, Maharashtra
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Outlook
- Computer Science
- Software troubleshooting
Quick apply
Team Leader
MINITEK SYSTEMS INDIA PVT LTD —Nashik, Maharashtra
- ₹42,000 - ₹45,000 a year
- Full-time
- Remote
- Software troubleshooting
- Bachelor's degree
- Organisational skills
Quick apply
Desktop Support Engineer
CARE INFOTECH —Mumbai, Maharashtra
- ₹15,000 - ₹18,000 a month
- Microsoft Outlook
- Software troubleshooting
- Windows
Quick apply
Senior Software Engineer – iOS - Pune
Photon —Pune, Maharashtra
- Continuous improvement
- POS
- Software development
Desktop Support Engineer
Orbit Techsol India Pvt. Ltd. —Mumbai, Maharashtra
- ₹2,00,000 - ₹2,16,000 a year
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Customer service
Quick apply
7d
Senior Security Engineer
Eventus Techsol —Sanpada, Navi Mumbai, Maharashtra
- Weekend availability
- Software troubleshooting
- Salesforce
- Windows
IT Support Engineer
BreachLock —Pune, Maharashtra
- Full-time
- Azure
- Microsoft Outlook
- Computer Science
Quick apply
13d
Associate Product manager- Voice AI
Aditya Birla Group —Maharashtra
- Microsoft Excel
- AI
Sr. Team Leader
Sysnet Global Technologies Pvt.Ltd —Unknown, Maharashtra
- ₹30,000 - ₹35,000 a month
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
IT Executive
ONEWAY —Vasai, Maharashtra
- ₹25,000 - ₹30,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- ERP systems
- Health insurance
Quick apply
7d
Application Support Engineer
Avhan Technologies —Mumbai, Maharashtra
- Full-time
- Azure
- Software troubleshooting
- B.Sc
Forward Deployment Engineer
IFS —Pune, Maharashtra
- Full-time
- Hybrid work
- Software troubleshooting
- APIs
- AI
Quick apply
IT Executive
Oneway Consultant —Vasai, Maharashtra
- ₹25,000 - ₹30,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- ERP systems
Quick apply
7d
Forward Deployment Engineer
Copperleaf Technologies Inc. —Pune, Maharashtra
- Full-time
- Software troubleshooting
- APIs
- AI
Consultant,PLM Development
Konecranes —Pune, Maharashtra
- Full-time
- Hybrid work
- Computer Science
- DevOps
- ERP systems
Quick apply

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Cloud Engineer Intern L1

Comprinno Technologies Pvt. Ltd. -
Baner, Pune, Maharashtra

Quick apply

Job details

Full-time
₹12,500 a month
7 hours ago

Benefits

Provident Fund

Qualifications

Jira
TCP
System administration
Cloud architecture
Computer Science
Software troubleshooting
Kubernetes
AWS Certification
Git
Technical support
Bash (Unix shell)
AWS
Analysis skills
Docker
Bachelor's degree
ITIL
Scripting
DNS
ServiceNow
Cloud computing
IT
B.E.
S3
Linux
TCP/IP
AI
RDS database
RHCSA
AWS Certified Cloud Practitioner – Foundational
Communication skills
Python
Shell Scripting
Identity & access management

Full job description

CloudOps Engineer – L1

About Comprinno
Comprinno is a NASSCOM-incubated company headquartered in Bangalore, with offices in Pune, Coimbatore, and the United States. We specialize in cloud transformation, DevOps, infrastructure automation, and managed cloud operations, enabling organizations to build scalable, secure, and high-performing cloud environments on AWS.Our flagship SaaS platform, Tevico, is an intelligent cloud governance and observability platform that helps enterprises improve reliability, optimize costs, strengthen security, and automate operational workflows across AWS environments.As an AWS Advanced Consulting Partner, Comprinno helps customers migrate, modernize, secure, and manage cloud environments while adopting emerging technologies such as Data Analytics, AI, and Generative AI.

About the Role
We are looking for a motivated and detail-oriented CloudOps Engineer – L1 to join our Managed Services team.This role is responsible for managing day-to-day AWS cloud operations 24/7 in rotational shifts, resolving escalated incidents, maintaining infrastructure reliability, implementing monitoring and automation solutions, and ensuring adherence to customer SLAs and operational standards.The ideal candidate should have strong fundamentals in Linux, networking, cloud computing, and troubleshooting, along with a passion for learning AWS and cloud operations. You will work closely with senior CloudOps Engineers and gain hands-on exposure to enterprise cloud environments.This role serves as the first line of operational support and plays a critical role in ensuring customer environments remain healthy, secure, and available.

Key Responsibilities

Cloud Monitoring & Operations

Monitor AWS cloud environments using cloud-native and third-party monitoring tools.
Respond to alerts, incidents, and service requests within defined SLA timelines.
Perform routine health checks and operational validation activities.
Monitor infrastructure components including:
EC2 Instances
RDS Databases
EKS Clusters
Load Balancers
Storage Services
Network Components
Escalate unresolved issues to L2 and L3 CloudOps teams.

Incident Management

Perform initial troubleshooting and diagnosis of infrastructure alerts and incidents.
Create, update, and manage incident tickets using ITSM tools.
Follow standard operating procedures (SOPs) and runbooks during incident handling.
Ensure proper documentation of troubleshooting activities and resolution steps.
Support major incident management activities under guidance from senior engineers.

Infrastructure Administration

Assist with user management, access requests, and basic infrastructure administration activities.
Support operating system patching and maintenance activities.
Execute approved operational changes following documented procedures.
Assist with backup verification and recovery validation activities.
Perform routine maintenance tasks as assigned.

Monitoring & Observability

Monitor dashboards and alerting systems to ensure service availability.
Assist in maintaining monitoring configurations and alert thresholds.
Support reporting on infrastructure availability and operational health.
Learn and work with observability tools such as:
Amazon CloudWatch
Grafana
Prometheus
Tevico

Security & Compliance Support

Support implementation of basic security controls and operational security practices.
Assist with monitoring security findings and alerts.
Perform periodic access reviews and account validation activities.
Ensure compliance with customer operational procedures and policies.

Documentation & Knowledge Management

Update operational documentation, runbooks, and knowledge base articles.
Document troubleshooting steps and resolutions for future reference.
Participate in knowledge-sharing sessions and training programs.
Contribute to continuous improvement initiatives within the Managed Services team.

Learning & Professional Development

Build expertise in AWS cloud services and managed operations.
Participate in certification programs and internal training initiatives.
Develop troubleshooting, automation, and cloud administration skills.
Work closely with senior engineers to gain hands-on operational experience.

Required Qualifications & Skills

Bachelor's degree (B.E. / B.Tech.) in:
Computer Science
Information Technology
0–2 years of experience in Technical Support, System Administration, Cloud Operations, NOC, Helpdesk, or Infrastructure Support roles.
Basic understanding of:
Cloud Computing
Linux Administration
Networking Fundamentals
DNS
TCP/IP
Operating Systems
Familiarity with AWS cloud concepts and services.
Basic knowledge of:
EC2
S3
IAM
VPC
RDS
Strong troubleshooting and analytical skills.
Good written and verbal communication skills.
Ability to learn quickly and work in a fast-paced environment.
Willingness to work in shifts and participate in on-call support rotations.

Preferred Qualifications

AWS Certified Cloud Practitioner.
AWS Solutions Architect – Associate (or actively pursuing certification).
Linux certifications such as RHCSA or Linux Essentials.
Familiarity with:
Bash Scripting
Python
Git
Docker
Kubernetes Concepts
Infrastructure as Code (IaC)
Understanding of ITIL processes.
Experience working with ticketing tools such as Jira, ServiceNow, or Freshservice.

What We're Looking For

Strong customer service mindset.
Passion for cloud technologies and automation.
High ownership and accountability.
Ability to follow processes and operational procedures.
Strong willingness to learn and continuously improve.
Good teamwork and collaboration skills.
Calm and methodical approach to troubleshooting.

What Success Looks Like

Consistently meets SLA targets for incident response and ticket handling.
Demonstrates strong operational discipline and adherence to procedures.
Effectively manages monitoring, alerts, and service requests.
Maintains high-quality documentation and ticket updates.
Progressively develops AWS and CloudOps expertise.
Successfully earns AWS certifications and expands technical capabilities.
Demonstrates readiness to progress into a CloudOps Engineer – L2 role.

Why Join Comprinno

Gain hands-on experience managing enterprise AWS environments.
Learn from AWS-certified architects, CloudOps specialists, and cloud experts.
Work with cutting-edge cloud governance and observability technologies through Tevico.
Accelerate your career through structured learning and AWS certification programs.
Build expertise in CloudOps, Security, Automation, Reliability, and Managed Services.
Join a collaborative culture focused on learning, innovation, and customer success.

Pay: ₹12,500.00 per month

Benefits:

Provident Fund

Work Location: In person

Quick apply

Refine Your Search

helpdesk engineer jobs in maharashtra

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