Bengaluru Karnataka Customer service representative Jobs – 299 Open Jobs Today

Logistics Planning& Fullfillment and Customer Service Team Leader
MANN+HUMMEL —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Excel
- Inventory management
Quick apply
Principal Specialist - Customer Service Representative
Pratt & Whitney —Bengaluru, Karnataka
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
5d
Customer Service Representative
Locobear —Richmond Town, Bengaluru, Karnataka
- ₹25,000 - ₹30,000 a month
- Weekend availability
- Hospitality
- Customer service
- Bachelor's degree
- Paid sick time
Quick apply
Customer Service Representative
Ctas Aircon Pvt Ltd —Bengaluru, Karnataka
- ₹18,000 - ₹30,000 a month
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
Customer Support Representative (English & Amadeus)
BCD Travel —Bengaluru, Karnataka
- Full-time
- Remote
- Customer service
- English
- Communication skills
- Work from home
- Flexible schedule
Customer Support Associate
Recruit and Hire India —Bangalore City, Bengaluru, Karnataka
- ₹17,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
9h
Business Development Executive
INVISION PHARMA LIMITED —Bengaluru, Karnataka
- ₹4,00,000 - ₹5,00,000 a year
- Full-time
- English
- Master's degree
- Bachelor's degree
- Food provided
Quick apply
5d
Customer Service Representative
Hach —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Oracle
- Salesforce
- Analysis skills
- Health insurance
13d
Customer Service Representative
Purple Block —Bangalore City, Bengaluru, Karnataka
- ₹25,000 - ₹50,000 a month
- Full-time
- CRM software
- Customer service
- English
Quick apply
12d
Customer Care Representative
Workplace Options —Bengaluru, Karnataka
- ₹5,50,000 a year
- Overnight shift
- Hybrid work
- Microsoft Excel
- English
- Research
- Health insurance
Quick apply
13d
Customer Support Associate
Changejar Technologies —Bengaluru, Karnataka
- Full-time
- CRM software
- Microsoft Office
- Bachelor's degree
- Health insurance
- Food provided
Customer Support Specialist I
EagleView —Bengaluru, Karnataka
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Support Specialist
AV International —Bangalore City, Bengaluru, Karnataka
- ₹20,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- English
- Master's degree
Quick apply
Customer Care Associate
Bread Financial —Bengaluru, Karnataka
- Full-time
- Microsoft Outlook
- Customer service
- English
Sr. Customer Support Associate
Delphic Jobs —Bengaluru, Karnataka
- ₹22,000 - ₹60,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick apply
Customer Support Representative-Voice process
[24]7.ai —Bengaluru, Karnataka
- Up to ₹4,25,000 a year
- Full-time
- Customer service
- English
- 12th Pass
- Commuter assistance
- Health insurance
Quick apply
12d
Customer Service Representative
SPINCYCLES —Whitefield, Bengaluru, Karnataka
- ₹15,000 - ₹22,000 a month
- Full-time
- Sales
- Customer service
- English
Quick apply
1d
Customer Support Representative
MSI Services —Vasanth Nagar, Bengaluru, Karnataka
- ₹5,00,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Commuter assistance
- Health insurance
Quick apply
Customer Support Associate
Travinities —Bengaluru, Karnataka
- ₹22,000 - ₹25,000 a month
- Full-time
- CRM software
- English
- Microsoft Office
Quick apply
Customer Support Coordinator AM&E
JLL —Bengaluru, Karnataka
- Hospitality
- Microsoft Outlook
- Customer service
- Health insurance

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Logistics Planning& Fullfillment and Customer Service Team Leader

MANN+HUMMEL -
Bengaluru, Karnataka

Quick apply

Job details

Qualifications

Microsoft Powerpoint
Succession planning
Microsoft Excel
Inventory management
Customer service
Supply chain
Microsoft Office
Master's degree
Project management
Bachelor's degree
Team management
Industrial Engineering
Supply chain management
Data analytics
Business Administration
Financial acumen
Communication skills

Full job description

Role Summary

MP&L and Customer Service Team Leader is responsible for executing and continuously improving MP&L (Materials Planning & Logistics) operations within MHXX. The role ensures alignment with global supply chain strategies while driving operational excellence in forecasting, inventory management, logistics planning, and customer service. This position plays a key role in enabling end-to-end supply chain visibility, optimizing service levels. The role requires cross-functional collaboration with key internal and external stakeholders, including GBTS, Customer Service, and 3PL providers, to drive operational efficiency, innovation, and customer satisfaction

Main Tasks

Strategy & Continuous Improvement

Define and execute the MP&L strategy for MHXX in alignment with global supply chain and business priorities.
Drive continuous improvement and innovation across all MP&L processes to enhance efficiency, reduce costs, and improve service levels.

Inventory & Performance Management

Develop and implement inventory strategies for MHXX Distribution Centers.
Drive prioritization and escalation processes for inventory-related challenges and ensure timely execution of mitigation measures.
Establish robust systems for tracking backorders and executing recovery plans to meet customer commitments.

End-to-End Supply Chain Execution

Implement and manage End-to-End (E2E) control towers to monitor and enhance delivery performance in MHXX.
Align supply chain operations with supplying plants, ensuring seamless coordination of inventory flow and fulfillment.
Collaborate with the Distribution and Transportation Team to synchronize forecast-to-DC processes and optimize distribution strategies.
Partner with GBTS (Global Business & Technology Solutions) to ensure seamless integration of technology solutions for data processing, customer service, and other shared services.
Cooperation with the BU / Sales and implementing/adopting global standards.

Customer Service & Stakeholder Management

Lead the Customer Service team to drive customer-centric strategies, ensuring timely order fulfillment and proactive communication.
Develop and implement service level agreements (SLAs) for Customers, Suppliers (both, internal and external) and other functional departments.
Manage operational relationships with 3PL providers and participate in Business Reviews to ensure service levels and operational efficiencies are met.

Planning & SIOP Management

Lead forecasting, inventory management and logistics planning processes, ensuring its alignment with financial and operational goals.
Facilitate and actively contribute to the SIOP (Sales, Inventory & Operations Planning) process by coordinating cross-functional inputs from Sales, Marketing, and Operations.

Digitalization & Data Integrity

Ensure the integrity of data processing and intake to enable accurate forecasting, planning, and reporting.
Utilize advanced analytics to identify trends, risks, and opportunities for continuous improvement.

Performance & Reporting

Monitor key performance indicators (KPIs) and provide regular updates to senior leadership on supply chain performance.

Leadership & Organizational Development

Lead, develop, and mentor a multidisciplinary team, including SIOP/Replenishment Planners, Customer Service representatives, Analysts, and IT Project Managers.
Foster a culture of accountability, innovation, and excellence within the team. Build organizational capability through succession planning, skills development, and cross-functional collaboration.

Job Requirements (Qualifications, Skills, Experience, Competencies)

Qualifications

Bachelor’s degree or comparable qualification in Business Administration or Industrial Engineering with a Logistics focus
Masters level Qualification will be an added advantage.

Functional Skills

Material Planning and standard implementation (process lead as an advantage)
Multiple Project Management & Implementation including digitalisation and customer onboarding
Proven Experience in driving results improvement

Experience

A minimum of 5+ years of experience in supply chain, logistics, or operations roles with team management experience
Proven expertise in inventory management, customer service integration, and end-to-end supply chain operations.
Experience in managing partnerships with technology providers (GBTS) and customer service organizations in a global setting.
Strong financial and business acumen with the ability to translate operational strategies into measurable results.
Proficiency in supply chain management systems, ERP platforms, and data analytics tools.

Competencies

Strong proficiency with Microsoft Suite, particularly Excel and PowerPoint
Strong verbal and written communication
Analytical thinking & problem solving
Willingness to stay updated with the latest market trends and customer demands

Quick apply

Refine Your Search

customer service representative jobs in bengaluru karnataka

Logistics Planning& Fullfillment and Customer Service Team Leader

Principal Specialist - Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Support Representative (English & Amadeus)

Customer Support Associate

Business Development Executive

Customer Service Representative

Customer Service Representative

Customer Care Representative

Customer Support Associate

Customer Support Specialist I

Customer Support Specialist

Customer Care Associate

Sr. Customer Support Associate

Customer Support Representative-Voice process

Customer Service Representative

Customer Support Representative

Customer Support Associate

Customer Support Coordinator AM&E

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