Goa Operations supervisor Jobs – 89 Open Jobs Today

Manager-Front Desk
Marriott International, Inc —Calangute, Goa
- Full-time
- Hospitality
- No experience needed
- 12th Pass
13d
Assistant Front Office Manager
Marriott International, Inc —Goa, Goa
- Full-time
- Hospitality
- No experience needed
- 12th Pass
NOC L1
Trishield Systems —Goa, Goa
- From ₹4,00,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Health insurance
- Paid time off
Quick apply
2d
Production Supervisor-CNC
Starflex Sealing India Pvt Ltd. —Verna, Goa
- Full-time
- Bachelor's degree
- In-person
- Diploma
Quick apply
Bistro Floor Supervisor
Majestic Group of Hotels & Casino —Panaji, Goa
- ₹20,000 - ₹30,000 a month
- Full-time
- Hospitality
- Supervising experience
- Team management
- Flexible schedule
Quick apply
Engineer Associate
Holiday Inn —Goa
- Weekend availability
- Electrical experience
- Plumbing
- HVAC
Production ITI Operator
Medizest Pharmaceutical Pvt. Ltd. —Verna, Goa
- ₹1,70,040 - ₹2,00,000 a year
- Full-time
- English
- Microsoft Office
- Supervising experience
- Paid sick time
Quick apply
Grinder
Unique Solution —Goa, Goa
- ₹16,000 - ₹25,000 a month
- Full-time
- Welding
- In-person
- Manufacturing
- Health insurance
Quick apply
8d
Executive Chef
Regenta Place Vasco —Vasco Da Gama, Goa
- ₹24,817.82 - ₹50,000.00 a month
- Full-time
- Word processing
- In-person
- Leadership
- Food provided
Quick apply
Project Engineer Finishing Works
Sun Park Hotels & Resorts Pvt. Ltd —Goa, Goa
- ₹30,000 - ₹60,000 a month
- Full-time
- Civil engineering
- Project management
- Electrical experience
Quick apply
Production Manager - CNC
Starflex Sealing India Pvt Ltd. —Verna, Goa
- ₹40,000 - ₹50,000 a month
- Full-time
- APIs
- In-person
Quick apply
Production Operator
COCO LENI —Pilerne, Goa
- ₹18,000 - ₹25,000 a month
- Full-time
- English
- Microsoft Office
- 12th Pass
- Paid time off
- Paid sick time
Quick apply
Executive Chef
Marriott International, Inc —Goa
- Full-time
- 12th Pass
- Communication skills
Cash Applications Specialist
Intelliteach Offshore Private Limited —North Goa District, Goa
- Full-time
- Microsoft Word
- Word processing
- Microsoft Office
Site Supervisor
SYNAPTIC INTEGRATED TELECOMMUNICATION SERVICES PVT LTD —Panaji, Goa
- ₹15,000 - ₹25,000 a month
- Full-time
- Civil engineering
- In-person
- Diploma
Quick apply
Front Office Manager
Marriott International, Inc —Goa, Goa
- Full-time
- 12th Pass
- Front desk
- Guest services
11d
Mechanical Fitter
SIVA SAKTI CONSTRUCTION —South Goa District, Goa
- ₹28,000 - ₹35,000 a month
- Full-time
- Assembly
- In-person
- Manufacturing
Quick apply
Executive Sous Chef - Banquets
Marriott International, Inc —South Goa District, Goa
- Full-time
- 12th Pass
- Communication skills
Front Office Executive
Marriott International, Inc —Goa
- Full-time
- 12th Pass
- Supervising experience
- POS
Commi-1 / DCDP Indian
Hotel Fidalgo, Goa —Panaji, Goa
- ₹20,000 - ₹23,000 a month
- Weekend availability
- Cooking
- Food service
- In-person
- Health insurance
- Food provided
Quick apply

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Manager-Front Desk

Marriott International, Inc -
Calangute, Goa

Apply Now

Job details

Full-time
13 days ago

Qualifications

Hospitality
Guest relations
No experience needed
12th Pass
Front desk
Guest services
Communication skills

Full job description

Additional Information
Job Number26078924
Job CategoryRooms & Guest Services Operations
LocationH No 1/72C Gaurawaddo, Calangute, Goa, India, 403516
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and building mutual trust, respect, and cooperation among team members.

Serving as a role model to demonstrate appropriate behaviors.

Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Responds to and handles guest problems and complaints.

Sets a positive example for guest relations.

Empowers employees to provide excellent customer service.

Observes service behaviors of employees and provides feedback to individuals.

Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

Ensures employees understand customer service expectations and parameters.

Interacts with guests to obtain feedback on product quality and service levels.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Supervises same day selling procedures to maximize room revenue and control property occupancy.

Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

Participates in employee progressive discipline procedures.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Performs all duties at the Front Desk as necessary.

Runs Front Desk shifts whenever necessary.

Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

operations supervisor jobs in goa

Manager-Front Desk

Assistant Front Office Manager

NOC L1

Production Supervisor-CNC

Bistro Floor Supervisor

Engineer Associate

Production ITI Operator

Grinder

Executive Chef

Project Engineer Finishing Works

Production Manager - CNC

Production Operator

Executive Chef

Cash Applications Specialist

Site Supervisor

Front Office Manager

Mechanical Fitter

Executive Sous Chef - Banquets

Front Office Executive

Commi-1 / DCDP Indian

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