Tamil Nadu Guest service associate Jobs – 93 Open Jobs Today

Assistant Front Desk Manager
Marriott International, Inc —Chennai, Tamil Nadu
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
Housekeeping Guest Service Associate - Holiday Inn Express Chennai OMR
Holiday Inn Express —Chennai, Tamil Nadu
- 12th Pass
- Cleaning
- Communication skills
Front Office Associate
The Royal Regency —Egmore, Chennai, Tamil Nadu
- ₹15,000 - ₹22,000 a month
- Full-time
- Hospitality
- English
- In-person
- Food provided
- Paid sick time
Quick apply
13d
Director-Guest Services
IBIS —Chennai, Tamil Nadu
- Full-time
- Hospitality
- Management
- Bachelor's degree
Quick apply
11d
Concierge Associate
PULLMAN —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
Reservation Associate
IBEX RIVER RESORTS , POLLACHI —Tatabad, Coimbatore, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Full-time
- English
- In-person
- Diploma
Quick apply
13d
Front Office Associate
AGP GRAND HOTEL —Othakadai, Madurai, Tamil Nadu
- ₹15,000 - ₹18,000 a month
- Full-time
- Hospitality
- Customer service
- Front desk
- Paid time off
Quick apply
Front Desk Receptionist
Adissia Developers —Coimbatore, Tamil Nadu
- ₹2,60,000 - ₹3,50,000 a year
- Full-time
- In-person
- Office experience
- Health insurance
Quick apply
13d
Front Office Executive
Marriott International, Inc —Sriperumbudur, Tamil Nadu
- Full-time
- Hospitality
- 12th Pass
- Supervising experience
Front Office Assistant
Hotel Chenthur Park —Coimbatore, Tamil Nadu
- ₹10,000 - ₹20,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
- Paid time off
- Food provided
Quick apply
6d
F&B Associate
Zaitoon Restaurant and Grills —Chennai, Tamil Nadu
- From ₹17,000 a month
- Serving
- Customer service
- 12th Pass
Quick apply
Guest Relations Executive
Marriott International, Inc —Chennai, Tamil Nadu
- Full-time
- 12th Pass
- Supervising experience
Front Office Associate
JuzGo Holiday Worlde LLP —Coimbatore, Tamil Nadu
- ₹12,000 - ₹14,000 a month
- Full-time
- Microsoft Word
- Customer service
- Front desk
- Paid time off
- Cell phone reimbursement
Quick apply
F&B Associate
HOTEL VELAN INTERNATIONAL , KRISHNAGIRI —Krishnagiri, Tamil Nadu
- ₹10,000 - ₹18,000 a month
- Part-time
- Serving
- Customer service
- 12th Pass
Quick apply
Guest Relation Executive
Marriott International, Inc —Chennai, Tamil Nadu
- Full-time
- 12th Pass
- Supervising experience
- POS
7d
Front Office - Associate
Marriott International, Inc —Chennai, Tamil Nadu
- Full-time
- 12th Pass
- Supervising experience
Spa Therapist
Heritage Madurai —Madurai, Tamil Nadu
- ₹18,000 - ₹22,000 a month
- Full-time
- Walk-in
- Customer service
- Administrative experience
- 12th Pass
- Health insurance
- Paid time off
Quick apply
12h
F&B Associate
CGH Earth SAHA —Vadipatti, Madurai, Tamil Nadu
- ₹17,000 - ₹21,000 a month
- Full-time
- In-person
- Restaurant experience
- Health insurance
- Paid time off
Quick apply
6d
Mgr-Restaurant I
Marriott International, Inc —Chennai, Tamil Nadu
- Full-time
- 12th Pass
- Restaurant
- Communication skills
14d
Front Office Associate
Regenta Central RS Chennai —Chennai, Tamil Nadu
- ₹14,000 - ₹16,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply

I want to receive the latest job alerts for guest service associate in tamil nadu

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest service associate jobs near tamil nadu

Restaurant Manager jobs in Chennai, Tamil Nadu

Guest Service Agent jobs in Chennai, Tamil Nadu

Office Assistant jobs in Chennai, Tamil Nadu

Office Assistant jobs in Egmore, Chennai, Tamil Nadu

Concierge jobs in Chennai, Tamil Nadu

Front Desk Receptionist jobs in Coimbatore, Tamil Nadu

Office Assistant jobs in Coimbatore, Tamil Nadu

Front Office Executive jobs in Mohali, Punjab

Front Office Specialist jobs in Kovalam, Kerala

Hospital, Front Desk jobs in Visakhapatnam, Andhra Pradesh

Front Office Specialist jobs in Dehradun, Uttarakhand

Front Office Specialist jobs in Pune City H.o, Pune, Maharashtra

Hotel Front Office jobs in Chandigarh, Chandigarh

Front Office Specialist jobs in Bellandur, Bengaluru, Karnataka

Restaurant Manager jobs in Mumbai, Maharashtra

Restaurant Manager jobs in Hsr Layout, Bengaluru, Karnataka

It Project Manager jobs in Ahmedabad, Gujarat

Manager jobs in Namakkal, Tamil Nadu

Restaurant Manager jobs in Nandanvan, Nagpur, Maharashtra

Manager jobs in Nagercoil, Tamil Nadu

Assistant Front Desk Manager

Marriott International, Inc -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time

Qualifications

Guest relations
No experience needed
Administrative experience
12th Pass
Front desk
Guest services
Communication skills

Full job description

Additional Information
Job Number26085736
Job CategoryRooms & Guest Services Operations
Location280 ECR, Vedanamelli, Chennai, Tamil Nadu, India, 603104
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and building mutual trust, respect, and cooperation among team members.

Serves as a role model to demonstrate appropriate behaviors.

Supports all day-to-day operations.

Understands employee positions well enough to perform duties in employees' absence.

Coaches, counsels and encourages employees.

Handles employee questions and concerns.

Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.

Guides daily Front Desk shift operations.

Communicates performance expectations to employees in accordance with job descriptions for each position.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

Strives to improve service performance.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.

Supervises same day selling procedures to maximize room revenue and property occupancy.

Understands the impact of Front Desk operations on the overall property financial goals and objectives.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Sets a positive example for guest relations.

Empowers employees to provide excellent customer service within guidelines.

Handles guest problems and complaints seeking assistance from supervisor as necessary.

Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implementing the customer recognition/service program, communicating and ensuring the process.

Assists in the review of comment cards and guest satisfaction results with employees.

Ensures employees have the proper supplies and uniforms.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.

Supporting Handling of Human Resource Activities

Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Provides feedback to individuals based on observation of service behaviors.

Participates in an ongoing employee recognition program.

Conducts training when appropriate.

Participates in the employee performance appraisal process.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.

Performs all duties at the Front Desk as necessary.

Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.

Complies with loss prevention policies and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

guest service associate jobs in tamil nadu

Assistant Front Desk Manager

Housekeeping Guest Service Associate - Holiday Inn Express Chennai OMR

Front Office Associate

Director-Guest Services

Concierge Associate

Reservation Associate

Front Office Associate

Front Desk Receptionist

Front Office Executive

Front Office Assistant

F&B Associate

Guest Relations Executive

Front Office Associate

F&B Associate

Guest Relation Executive

Front Office - Associate

Spa Therapist

F&B Associate

Mgr-Restaurant I

Front Office Associate

I want to receive the latest job alerts for guest service associate in tamil nadu

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected