Thoraipakkam Chennai Tamil Nadu Login Jobs – 49 Open Jobs Today

Customer Support Executive
Clarion Services —Guindy, Chennai, Tamil Nadu
- ₹20,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
Sr System & Network Admin
RCG Global Services —Chennai, Tamil Nadu
- Rotational shift
- Azure
- Software troubleshooting
- Windows
Quick apply
Senior Analyst - English, Arabic, Microsoft Windows
HCLTech —Chennai, Tamil Nadu
- Customer service
- English
- Windows
7d
Analyst (Support & Operations)
HCLTech —Chennai, Tamil Nadu
Process Manager
HCLTech —Chennai, Tamil Nadu
Learn Mobile Platform Lead
Trimble —Chennai, Tamil Nadu
- Online application
- Analysis skills
- Bachelor's degree
- Continuous improvement
8d
Adobe Commerce Senior Engineer
ASSA ABLOY —Chennai, Tamil Nadu
- JavaScript
- APIs
- Agile
Relationship Executive
IBSFINCORP —Vadapalani, Chennai, Tamil Nadu
- ₹15,091.56 - ₹20,000.00 a month
- English
- Microsoft Office
- Travel
- Commuter assistance
- Cell phone reimbursement
Quick apply
Sr. Manager- II - Credit Life SC
ICICI Prudential Life Insurance —Chennai, Tamil Nadu
- Sales
- Master's degree
- Bachelor's degree
System Administrator
Sysnet Global Technologies Pvt.Ltd —Chennai, Tamil Nadu
- Master's degree
- Linux
Quick apply
Customer Experience Manager - EIL
Auxilo Finserve —Chennai, Tamil Nadu
- Bachelor's degree
- Computer networking
- Communication skills
14d
ARC/Premium Support Engineer - L3
Hewlett Packard Enterprise —Chennai, Tamil Nadu
- Weekend availability
- Computer Science
- Bachelor's degree
- Computer networking
14d
CRM Associate | The Voice of Waytoogreen
Waytoogreen Pvt. Ltd. —Ambattur, Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Bilingual
- English
- In-person
- Health insurance
Quick apply
Field Sales Executive
Cholamandalam Investment and Finance Co. —Chennai, Tamil Nadu
- ₹6,000 - ₹9,000 a month
- Sales
- Business development
- Bachelor's degree
Quick apply
Intermediate Application Developer - Node.JS CIAM
UPS —Chennai, Tamil Nadu
- Azure
- Computer Science
- Java
RDL Jump Host Admin
Celestica —Guindy, Chennai, Tamil Nadu
- Hybrid work
- Computer Science
- Windows
- Bachelor's degree
Lead Administrator (Support &Operations)
HCLTech —Chennai, Tamil Nadu
- AWS
12d
Track Lead - AzureMSSQL DBA, Microsoft Azure
HCLTech —Chennai, Tamil Nadu
- Azure
- Software troubleshooting
- SQL
14d
SME - AzureMSSQL DBA, Microsoft Azure
HCLTech —Chennai, Tamil Nadu
- Azure
- Windows
- Databases
Software Consulting Engineer
Hewlett Packard Enterprise —Chennai, Tamil Nadu
- Full-time
- Azure
- SQL
- AWS

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Customer Support Executive

Clarion Services
Guindy, Chennai, Tamil Nadu

Quick apply

Job details

Full-time
₹20,000 a month

Benefits

Provident Fund

Qualifications

Customer service
Mobile applications
English
Microsoft Office
Tamil
Customer support
Communication skills

Full job description

Customer Support Executive

About the Role

Jusride is looking for a proactive, customer-focused, and energetic Customer Support Executive to manage customer interactions and ensure a seamless service experience. The ideal candidate will act as a bridge between customers, store teams, and the technical support team, helping customers effectively use the Jusride platform and services.

Key ResponsibilitiesCustomer Support & Communication

Handle inbound and outbound customer calls professionally and efficiently.
Address customer inquiries, concerns, and service requests related to Jusride products and services.
Provide timely updates and resolutions to customers.

App Onboarding & User Assistance

Assist customers with app installation, registration, login issues, and general app navigation.
Guide users on effectively utilizing the Jusride platform and features.
Ensure a smooth onboarding experience for new customers.

Service Booking & Coordination

Support customers in booking bicycle services through the Jusride app.
Coordinate with store teams and service partners to ensure timely service delivery.
Follow up on service requests, bookings, and customer feedback.

Sales & Service Promotion

Educate customers about Jusride's value-added services and offerings.
Promote and assist customers with:
Annual Maintenance Contracts (AMC)
Lifesaving Sticker purchases
Other Jusride products and services
Support conversion of customer inquiries into successful sales opportunities.

Internal Coordination & Issue Resolution

Liaise with store operations and technical teams to resolve customer concerns.
Escalate technical, operational, or service-related issues to the appropriate teams.
Monitor issue resolution and ensure customer satisfaction.

Documentation & Reporting

Maintain accurate records of customer interactions, service requests, and follow-ups.
Update customer information and call logs in the designated systems.
Prepare regular reports on customer feedback, service status, and support activities.

Required Skills & Qualifications

Excellent communication skills in Tamil and English (spoken and written).
Strong customer service orientation and interpersonal skills.
Comfortable handling customer calls, follow-ups, and service coordination.
Basic understanding of mobile applications and digital platforms.
Good problem-solving and coordination abilities.
Ability to work in a target-driven and performance-oriented environment.
Proficiency in MS Office and basic computer applications.

Preferred Experience

1–2 years of experience in Customer Support, Telecalling, Customer Service, or Service Coordination.
Experience in retail, mobility, automobile, bicycle, or service-related industries is preferred.
Interest in cycling, mobility solutions, or customer engagement services will be an added advantage.

Key Competencies

Customer Centricity
Effective Communication
Relationship Building
Problem Solving
Team Coordination
Follow-up and Closure Orientation
Time Management

Employment Type

Full-Time

Location

Chennai, Tamil Nadu

Compensation

Salary will be commensurate with qualifications, experience, and performance.

Job Type: Full-time

Pay: ₹20,000.00 per month

Benefits:

Provident Fund

Application Question(s):

Do you have atleast 1 year experience in customer support?

Work Location: In person

Quick apply

Refine Your Search

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Lead Administrator (Support &Operations)

Track Lead - AzureMSSQL DBA, Microsoft Azure

SME - AzureMSSQL DBA, Microsoft Azure

Software Consulting Engineer

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