Lucknow District Uttar Pradesh Support executive Jobs – 105 Open Jobs Today

Sr Administrator (Support & Operations)
HCLTech —Lucknow, Uttar Pradesh
- Microsoft Excel
- Microsoft Access
- Azure
IT Support Specialist and Office Admin Executive
Arivani Technologies Pvt. Ltd. —Aliganj , Lucknow, Uttar Pradesh
- ₹11,000 - ₹20,000 a month
- Full-time
- Computer Science
- Windows
- Administrative experience
Quick apply
12d
Call Center Executive
Health City Vistaar Hospital —Lucknow, Uttar Pradesh
- ₹15,000 - ₹20,000 a month
- Full-time
- Customer service
- Bachelor's degree
- In-person
Quick apply
8d
MIS
gHRig People Solutions —Lucknow, Uttar Pradesh
- ₹4,50,000 a year
- Full-time
- Analysis skills
Quick apply
1d
Business Development Executive (BDE)
Sai skill Technology private Limited —Lucknow, Uttar Pradesh
- Up to ₹45,000 a month
- Full-time
- Sales
- Business development
- Bachelor's degree
- Commuter assistance
- Paid time off
Quick apply
Back Office Executive
VYug —Lucknow, Uttar Pradesh
- ₹10,650.38 - ₹31,004.34 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
14d
Customer Support executive
Niftel Communications —Lucknow, Uttar Pradesh
- ₹12,000 - ₹15,000 a month
- Full-time
- Customer service
- English
- Master's degree
Quick apply
1d
Jr. Accountant
Agrawal Pharma —Lucknow, Uttar Pradesh
- ₹15,000 - ₹20,000 a month
- Full-time
- In-person
- Health insurance
Quick apply
5d
Tele Caller Executive
Momentz —Lucknow, Uttar Pradesh
- ₹20,000 - ₹25,000 a month
- Sales
- Customer service
- Bachelor's degree
Quick apply
Senior CRM Executive
Oneoak Realcon Private Limited —Lucknow, Uttar Pradesh
- ₹12,000 - ₹35,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Salesforce
Quick apply
7d
Urgent Hiring - Telecaller & Solar Sales Executive
ramasis energy limited —Gomtinagar, Lucknow, Uttar Pradesh
- ₹10,000 - ₹35,000 a month
- Urgently hiring
- English
- Computer skills
- In-person
- Cell phone reimbursement
- Flexible schedule
Quick apply
11d
IT Executive
Divine Heart & Multispeciality Hospital —Lucknow, Uttar Pradesh
- From ₹20,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
Quick apply
5d
Executive Assistant to Director
EARTH XPERT ENVIRO INFRA PRIVATE LIMITED —Gomtinagar, Lucknow, Uttar Pradesh
- ₹2,50,000 - ₹4,10,000 a year
- Full-time
- Up to 50% travel
- English
- Microsoft Office
- Commuter assistance
- Cell phone reimbursement
Quick apply
Sales executive
Parat Haben Systems —Lucknow, Uttar Pradesh
- ₹15,000 - ₹30,000 a month
- Part-time
- Hybrid work
- Sales
- Business development
- Bachelor's degree
- Work from home
- Paid sick time
Quick apply
Front Desk Receptionist
Tilo Living —Lucknow, Uttar Pradesh
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
21h
B2B SaaS Sales Executive
PanScience Innovations LLP —Lucknow, Uttar Pradesh
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Health insurance
Quick apply
Customer Support Executive (CSE)
Click Retina Digital Marketing Services —Gomtinagar, Lucknow, Uttar Pradesh
- ₹12,000 - ₹16,000 a month
- Email
- In-person
Quick apply
7d
Customer Support Executive
EngVarta —Lucknow, Uttar Pradesh
- Weekend availability
- Customer service
- English
- Bachelor's degree
Senior Administrator - ServiceNow, IT Service Management
HCLTech —Lucknow, Uttar Pradesh
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
IT Executive
Ryva Vitabiotics Pvt Ltd —Lucknow, Uttar Pradesh
- ₹12,000 - ₹15,000 a month
- Full-time
- English
- Microsoft Office
- 12th Pass
- Cell phone reimbursement
- Paid sick time
Quick apply

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Sr Administrator (Support & Operations)

HCLTech -
Lucknow, Uttar Pradesh

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Job details

Qualifications

Microsoft Excel
Microsoft Access
Azure
SQL

Full job description

Lucknow, Uttar Pradesh
Job Summary
Conducts quality (soft skill & Language) review of telephone representatives' performance within functionally specific units to ensure quality service goals and standards are met and/or identify areas where improvement can be achieved.
Audits representatives' inbound and outbound phone calls and/or correspondence, observing tangibles and intangibles of customer experience.
Testing tickets and process compliant to policies and procedures
Participate in process reviews to inform the resolution of defects.
Coordinates with department Team Leaders and Managers to ensure appropriate number of audits is performed for each phone representative and to ensure representatives' availability during audit periods.
Take responsibility for providing and maintaining internal process metrics and tracking key deliverables
Evaluates and records the quality and performance during each call.
Summarizes findings and recommendations and forwards to supervisor to use in performance assessments and promotional decisions.
Provides feedback on uniform application of guidelines and procedures.
Provides critical data used to generate weekly or monthly reports on the performance of phone, chat or email representatives. Identifies adverse performance trends and patterns.
Provides input and assists with the development of additional training or policy and procedure changes that may be required to enhance service productivity.
Provides coaching, advice and guidance based on audit findings, and delivers performance feedback to associates as outlined in business unit's policies and procedures.
Mentors newly hired representatives to ensure a smooth transition from learning environment to daily production environment and may participate in providing formal training.
Participates in meetings and presentations or other designated special projects as assigned by department management. Maintains a comprehensive working knowledge of polices, procedure, and benefits across all product lines.
Develops job aides and other tools to assist representatives in improving overall quality of interactions.
Other duties as assigned by Management.
Key Responsibilities
Should possess skills to turn data into information, information into insight and insight into business decisions.
Should have knowledge to identify business trends utilizing real data to optimize statistical efficiency and quality.
Should be able to conduct full lifecycle analysis to include requirements, activities, and design.
Should have knowledge to develop analysis and reporting capabilities.
Experience in creating database on MS Excel, MS Access, SQL
Should have knowledge on MS Azure Cloud Data factory, Blob, or any other tool for storing large quantities of data.
Should know how to administer containers in MS Azure.
Should be able to deploy and schedule pipeline.
Experience in storing data, creating reports, analyzing reports, creating custom reporting pivots, charts and sharing findings with various departments, project stakeholders and management.
Identify, Analyze and Interpret trends or patterns in complex data sets.
Work with management to prioritize business and information needs.
Design Executive Reports for CXOs, EVPs and/or any other Executives
Design, create, alter, validate, and maintain Data Solutions, to meet business needs.
Compile analysis reports that are delivered to client and then follow-up on all results.
Determine and document project requirements for business processes and abide by those requirements for future projects’ reporting.
Interpreting data, analyzing results using statistical techniques and providing ongoing reports
Acquiring data from primary or secondary data sources and maintaining databases. Database may be any tool like MS Excel, MS Access, or Business Objects, etc.
Knowledge on MS Power Automate
Should be able to create automated workflows between apps and services to synchronize files, get notifications, collect data and more.
Should possess knowledge on building apps using MS Power Apps

Good to know how to write code to extend business app creation and customization using MS Power Apps

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support executive jobs in lucknow district uttar pradesh

Sr Administrator (Support & Operations)

IT Support Specialist and Office Admin Executive

Call Center Executive

MIS

Business Development Executive (BDE)

Back Office Executive

Customer Support executive

Jr. Accountant

Tele Caller Executive

Senior CRM Executive

Urgent Hiring - Telecaller & Solar Sales Executive

IT Executive

Executive Assistant to Director

Sales executive

Front Desk Receptionist

B2B SaaS Sales Executive

Customer Support Executive (CSE)

Customer Support Executive

Senior Administrator - ServiceNow, IT Service Management

IT Executive

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