Kolkata West Bengal Senior customer Jobs – 484 Open Jobs Today

Operations / Senior Operations Manager, Amazon
ASSPL - Haryana - C77 —Kolkata, West Bengal
- Full-time
- Management
- Analysis skills
- Bachelor's degree
operations Executive (PLX)
DHL —Kolkata, West Bengal
- Email
- Up to 50% travel
- Customer service
- Bachelor's degree
- Health insurance
- Paid time off
12d
Senior Sales Executive – Premium Residential Real Estate
Benchmark Developers Pvt Ltd —Kolkata, West Bengal
- ₹60,000 - ₹70,000 a month
- Full-time
- ERP systems
- English
- Bachelor's degree
- Cell phone reimbursement
Quick apply
Senior Sales & Marketing Academic Counsellor (Admissions & Enrolment Specialist)
BC Professional Learning Institute Pvt. Ltd. —Salt Lake, Kolkata, West Bengal
- ₹38,000 - ₹48,000 a month
- Full-time
- Sales
- English
- Education
- Commuter assistance
Quick apply
7d
Senior Brand Executive
Sylvan Plyboard India Ltd —Salt Lake, Kolkata, West Bengal
- Up to ₹40,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Sr Executive Accounts & MIS
Karnani FnB Specialities LLP —Kolkata, West Bengal
- ₹35,000 - ₹50,000 a month
- Full-time
- Microsoft Office
- Accounting
- In-person
Quick apply
Senior Manager – Workforce Management – Kolkata, India
Fusion CX —Kolkata, West Bengal
- Microsoft Excel
- Master's degree
- SQL
Area Sales Manager (ASM)
3point human capital —Kolkata Mint, Kolkata, West Bengal
- ₹50,000 - ₹80,000 a month
- Full-time
- Sales
- Marketing
- Analysis skills
Quick apply
Senior Executive CRM
Ganesh Enterprises —Burrabazar, Kolkata, West Bengal
- ₹22,000 - ₹28,000 a month
- Full-time
- English
- In-person
Quick apply
3h
Senior Business Development Manager
Allied Digital Services Ltd —Salt Lake, Kolkata, West Bengal
- ₹10,00,000 - ₹15,00,000 a year
- Full-time
- Sales
- English
- Master's degree
- Health insurance
- Cell phone reimbursement
Quick apply
Senior Executive - Hospitality
PS Group —Kolkata, West Bengal
- ₹20,000 - ₹32,000 a month
- Full-time
- Hospitality
- Administrative experience
- Bachelor's degree
- Health insurance
Quick apply
Sales Manager - UK Telecom
SALESCOM SERVICES —Kolkata, West Bengal
- Up to ₹12,00,000 a year
- Full-time
- CRM software
- Sales
- English
- Health insurance
Quick apply
Luxury Property Consultant
Silver Villa Constructions Pvt. Ltd. —Lake Town, Kolkata, West Bengal
- ₹25,000 - ₹35,000 a month
- Weekend availability
- Sales
- English
- Bachelor's degree
Quick apply
Senior Accountant Executive
SRIJI GROUP —Kolkata, West Bengal
- ₹30,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- Finance
- Master's degree
- Cell phone reimbursement
Quick apply
Service Delivery Manager – International Operations (WFO, Kolkata)
Fusion CX —Kolkata, West Bengal
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
Customer Support Associate
7eventzz.com —Salt Lake, Kolkata, West Bengal
- ₹18,000 - ₹25,000 a month
- Full-time
- CRM software
- Customer service
- English
- Paid time off
- Paid sick time
Quick apply
Sales/Business Development Manager
Packrite Industries Pvt Ltd —Kolkata, West Bengal
- ₹10,00,000 - ₹14,00,000 a year
- Full-time
- Microsoft Excel
- Sales
- English
- Paid time off
- Cell phone reimbursement
Quick apply
Shopping Centre Manager
Rdb —Kolkata, West Bengal
- ₹30,940.24 - ₹50,061.64 a month
- Full-time
- Schematics
- English
- Bachelor's degree
Quick apply
Customer Relationship Executive (Females Only)
BRV Interio LLP —Kolkata, West Bengal
- ₹10,000 - ₹50,000 a month
- Full-time
- Microsoft Excel
- Customer service
- English
- Cell phone reimbursement
Quick apply
SENIOR ADVISOR : Hospitality Internships
B.S.B International —Kolkata, West Bengal
- ₹1,25,000 a month
- Monday to Friday
- Hospitality
- Customer service
- B.Sc

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Operations / Senior Operations Manager, Amazon

ASSPL - Haryana - C77 -
Kolkata, West Bengal

Apply Now

Job details

Full-time

Qualifications

Management
Supply chain
Logistics
Analysis skills
Bachelor's degree
Kaizen
Communication skills

Full job description

DESCRIPTION

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

We are hiring an Operations / Senior Operations Manager for across miles for multiple locations.

We have provided the expectations from an ideal candidate in the job description below. However, at Amazon, we look for people who can join our organization, learn and grow with us. If the role mentioned below interests you, is aligned with the career path you would want to follow and you exhibit the Amazon leadership principle of ‘Learn and be curious’, we would like to talk to you.

Well-rounded leadership capabilities and people management skills.
Ability to adapt to evolving situations
Ability to work in ambiguous situations.
Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be done to achieve objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.
Ability to set and achieve timelines for tasks: Set realistic and stretching performance expectations for self and others. Regularly reviews progress and acts to ensure optimal results for the business.
Orientation for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.
High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs.
Analytical Skills: Effectively analyses and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.

Key job responsibilities

Defining, building, and being responsible for the execution of processes, right from fulfillment centers to sortation hubs and further to the last-mile delivery center network.
Responsible for Hiring, training and building up a highly motivated workforce for sort hubs with support from HR and training team, to meet the operational requirements for the city , continuously meeting the Amazon bar on quality and productivity.
Ensure enough bandwidth in these sites for peak time volume management.
Coordinate with Finance, Delivery Stations, FC and Projects team to matters related to city operations.
Conduct the performance appraisals of team members and mentor them for handling efficient operations.
Continuously improve the defined processes and attain a sustained performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.
Analysis of the data reports to identify performance bottlenecks and improve the performance.

A day in the life

Drive key initiatives across the region related to safety, engagement, network speed, cost optimization etc.
Lead daily stand ups, WBRs, MBRs and peak preparedness calls.
Analyze data to identify performance bottlenecks. Implement process improvement mechanisms such as Kaizen and Continuous Improvement.
Review and finalize the labor plan for the site to optimize cost while ensuring high bar on performance standards and associate experience.
Coach and provide guidance to the Ops managers to challenge the status quo and drive the culture of continuous improvement to reduce waste in conjunction with the central program team. Additionally, liaise with other site leads/regional leaders and central teams to benchmark best practices that can be deployed on the floor.

Years of experience: 4+ years of experience in operations/Logistics/Supply chain

BASIC QUALIFICATIONS

Bachelor's degree or equivalent, or 2+ years of equivalent experience

PREFERRED QUALIFICATIONS

Bachelor's degree or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

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senior customer jobs in kolkata west bengal

Operations / Senior Operations Manager, Amazon

operations Executive (PLX)

Senior Sales Executive – Premium Residential Real Estate

Senior Sales & Marketing Academic Counsellor (Admissions & Enrolment Specialist)

Senior Brand Executive

Sr Executive Accounts & MIS

Senior Manager – Workforce Management – Kolkata, India

Area Sales Manager (ASM)

Senior Executive CRM

Senior Business Development Manager

Senior Executive - Hospitality

Sales Manager - UK Telecom

Luxury Property Consultant

Senior Accountant Executive

Service Delivery Manager – International Operations (WFO, Kolkata)

Customer Support Associate

Sales/Business Development Manager

Shopping Centre Manager

Customer Relationship Executive (Females Only)

SENIOR ADVISOR : Hospitality Internships

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