Tambaram Chennai Tamil Nadu It system administrator Jobs – 207 Open Jobs Today

Senior IT Customer Support Analyst, Desktop Support
KBR —Chennai, Tamil Nadu
- Full-time
- Computer Science
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System Administrator (macOS)
SATHYA Technosoft India Private Limited —Vadapalani, Chennai, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Computer Science
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MindGen Pvt Ltd —Pallavaram, Chennai, Tamil Nadu
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2d
System Administrator (IT) (WALK-IN)
RISHS INTERNATIONAL SCHOOL —Chennai, Tamil Nadu
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- Full-time
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- AutoCAD
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Associate SysSecOps Administrator, IT Infrastructure & Data
Denodo —Chennai, Tamil Nadu
- Azure
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Sr Administrator (Support & Operations)
HCLTech —Chennai, Tamil Nadu
- Rotational shift
- Oracle
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IT System Administrator
Alpha Group of Institutions —Chennai, Tamil Nadu
- Email
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Administrator - English, Arabic, Microsoft Windows
HCLTech —Chennai, Tamil Nadu
- Spanish
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Network administrator Intern
Mediscan system —Chennai, Tamil Nadu
- ₹9,849.89 - ₹45,216.26 a month
- Full-time
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- Bachelor's degree
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Quick apply
2d
Senior Administrator - English, Spanish, Windows
HCLTech —Sholinganallur, Chennai, Tamil Nadu
- Rotational shift
- Spanish
- Software troubleshooting
- English
8d
Linux Administrator
Tivona Global Technologies —Kancheepuram District, Tamil Nadu
- Email
- Computer Science
- Software troubleshooting
- Master's degree
IT Admin
All Care Therapies —Chennai, Tamil Nadu
- Full-time
- Azure
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Quick apply
Database Administrator
Accenture —Chennai, Tamil Nadu
- Full-time
- Oracle
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Sr System & Network Admin
RCG Global Services —Chennai, Tamil Nadu
- Rotational shift
- Azure
- Software troubleshooting
- Windows
Quick apply
Intermediate ServiceNow Application Developer (HRSD & ITSM)
UPS —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Bachelor's degree
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Receptionist/Administrator
S&P Foundation Pvt Ltd —T Nagar, Chennai, Tamil Nadu
- ₹3,00,600.00 - ₹4,34,498.98 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Cell phone reimbursement
Quick apply
Associate Director – IT Infra Support Lead
Azentio Software —Chennai, Tamil Nadu
- Computer Science
- Engineering
- ERP systems
Senior Administrator - MS System Center Configuration Manager (SCCM)
HCLTech —Chennai, Tamil Nadu
- Rotational shift
- Azure
- Windows
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Jr. System Administrator
Knack Studios —Chennai, Tamil Nadu
- Computer Science
- Windows
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Quick apply
IT System Administrator - Chennai
Medical Billing Wholesalers —Chennai, Tamil Nadu
- Email
- Computer science
- Windows
- Bachelor's degree

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Senior IT Customer Support Analyst, Desktop Support

KBR -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time
13 days ago

Qualifications

SSO
Desktop support
ITIL Certification
Operating systems
Computer Science
Software troubleshooting
SAP
CCNA
Information Systems
Windows
Supervising experience
Presentation skills
Bachelor's degree
Mentoring
Computer networking
IT
Linux
Desktop administration
Project leadership
CompTIA A+
Information Technology

Full job description

Title:

Senior IT Customer Support Analyst, Desktop Support

KBR is seeking a Senior Desktop Support Team Lead to provide advanced desktop support and technical leadership for enterprise technology services across India and supported global locations. This role serves as a senior escalation resource responsible for troubleshooting complex issues involving Microsoft Windows, Microsoft 365, endpoint devices, collaboration platforms, and related infrastructure technologies while ensuring effective service delivery and customer support.

In addition to providing hands-on technical expertise, the successful candidate will mentor support staff, help drive process improvements, and collaborate with regional and global IT teams to improve operational performance. The role requires strong technical problem-solving skills, leadership capabilities, and a commitment to delivering exceptional support across a diverse and geographically distributed environment.

This is a full-time position based in India and may support both local and global operations.

In September 2025, KBR announced that we are spinning our Mission Technology Solutions business into a separate public company. This role will ultimately be part of the new company. The Mission Technology Solutions business partners with governments and defense, intelligence, space, aviation, and critical infrastructure customers to deliver high-end engineering, science, technology, and mission support solutions.

Key Responsibilities

Technical Support & Escalation Leadership

Serve as a senior escalation resource for complex desktop, endpoint, and user support issues.
Provide customer support to internal and external customers within established service levels.
Stage, configure, deploy, and support laptops, desktops, workstations, peripherals, printers, and mobile devices.
Perform advanced break/fix troubleshooting and root-cause analysis for endpoint hardware and software issues.
Install, configure, and support Microsoft Windows operating systems, Microsoft 365 applications, Microsoft Teams, and associated enterprise technologies.
Troubleshoot authentication technologies, including multifactor authentication (MFA), smart cards, digital certificates, single sign-on (SSO), and identity-related services.
Diagnose and resolve local and network printing issues, including troubleshooting enterprise network printers, print servers, print queues, driver-related issues, and secure printing solutions.
Support workstation refresh programs and end-user data migrations.
Provide support for virtual desktop infrastructure (VDI) and remote-access technologies.
Deliver audiovisual support for conference rooms, executive meetings, and critical videoconferencing events.
Support IP telephony and collaboration technologies, including Microsoft Teams and similar enterprise communication platforms.
Perform advanced network troubleshooting and work closely with network engineering teams to resolve connectivity issues.
Collaborate with vendors and third-party providers to resolve technical issues requiring external escalation.
Support office openings, closures, relocations, and project site deployments.
Maintain accurate asset inventories and equipment lifecycle records.

Leadership & Process Management

Provide technical leadership and strategic input related to Tier 2 desktop support operations.
Lead or coordinate the daily activities of support personnel, including geographically dispersed team members.
Mentor, train, and support junior technicians and service desk personnel.
Identify recurring issues, process inefficiencies, and operational risks and implement corrective actions.
Coordinate resolution activities for cross-functional incidents involving networking, cybersecurity, infrastructure, voice, and enterprise application teams.
Develop and improve support processes, procedures, and operational standards.
Prepare and present service delivery reports, ticket metrics, SLO performance reviews, and operational dashboards.
Maintain technical documentation, knowledge articles, support procedures, and runbooks.
Participate in on-call support rotations and executive/VIP support activities as required.

Basic Qualifications

Education & Experience

Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or a related field, or an equivalent combination of education and experience.
5+ years of enterprise desktop support experience.
Experience providing Tier 2 or Tier 3 desktop support within a Microsoft-based environment.
Experience leading, mentoring, or directing the work of other technical support professionals.

Skills & Competencies

Advanced knowledge of desktop support operations, service management processes, and enterprise IT environments.
Strong leadership and team coordination skills.
Advanced troubleshooting skills across Windows operating systems, Microsoft 365, endpoint technologies, and hardware platforms.
Experience troubleshooting and supporting Apple MacBook devices and macOS operating systems.
Experience troubleshooting enterprise network printing environments, including network-connected printers, print servers, print management solutions, and printer connectivity issues.
Strong verbal, written, and presentation skills.
Experience developing reports and presenting operational metrics to management.
Ability to manage multiple priorities in a fast-paced environment.
Excellent customer service, stakeholder engagement, and problem-solving capabilities.

Preferred Qualifications

One or more of the following certifications: ITIL Foundation Certification, CompTIA A+ or Network+ certifications, Microsoft Endpoint Administrator or Modern Desktop Administrator certification
Cisco networking experience or CCST/CCNA certification.
Linux administration experience.
Experience with SAP or asset management systems.
Project leadership or supervisory experience.

Additional Requirements

Must have valid authorization to work in India.
Ability to support global teams across multiple time zones.
Willingness to participate in after-hours and on-call support activities when required.
Travel between offices, customer sites, and project locations may occasionally be required.
Background verification and customer-specific screening requirements may apply.

Apply Now

Refine Your Search

it system administrator jobs in tambaram chennai tamil nadu

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