Ka Specialist fund services Jobs – 220 Open Jobs Today

SME Sales Shift Lead
Shinewell —Bengaluru, Karnataka
- ₹8,00,000 - ₹10,00,000 a year
- Full-time
- Sales
- Customer service
- English
- Health insurance
Quick apply
SME Sales Lead new
Shinewell —Bangalore City, Bengaluru, Karnataka
- ₹10,00,000 - ₹15,00,000 a year
- Full-time
- Sales
- English
- Business development
- Commuter assistance
- Paid time off
Quick apply
Customer Support Specialist-T&A and Scheduling
Rippling —Bengaluru, Karnataka
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Communication skills
Controllers - Financial Accounting - Support - Bengaluru
Goldman Sachs —Bengaluru, Karnataka
- Microsoft Office
- Analysis skills
- Accounting
- Health insurance
Technical Specialist L2
Airowire Networks Pvt Ltd —HSR Layout, Bengaluru, Karnataka
- ₹16,00,000 - ₹20,00,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- Computer networking
- Health insurance
Quick apply
Regional Training Manager
Kreedo Early Childhood Solutions —Hubli, Karnataka
- ₹8,00,000 - ₹12,00,000 a year
- Full-time
- Sales
- Business development
- Team management
- Paid time off
- Flexible schedule
Quick apply
Senior Specialist – GP CoE (S2C Operations)
London Stock Exchange Group —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Oracle
- Microsoft Outlook
- Health insurance
Lead Generation Executive/Specialist
Scienceutsav Educational Services Pvt Ltd —JP Nagar, Bengaluru, Karnataka
- ₹28,000 - ₹35,000 a month
- Full-time
- Sales
- Salesforce
- English
Quick apply
18h
Senior Specialist, Case Management
London Stock Exchange Group —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
Customer Support Specialist - Payroll Integration
Rippling —Bengaluru, Karnataka
- Night shift
- Hybrid work
- English
- Bachelor's degree
- Accounting
Global Payroll Specialist - Europe and Africa
Envoy Global, Inc. —Bengaluru, Karnataka
- Remote
- Microsoft Excel
- Tax experience
9d
Apprentice
State Street —Bengaluru, Karnataka
- Full-time
- English
- Microsoft Office
- Finance
Training Lead
Kreedo Early Childhood Solutions —Mysuru, Karnataka
- ₹6,00,000 - ₹8,00,000 a year
- Full-time
- Up to 50% travel
- Master's degree
- Education
- Health insurance
- Paid time off
Quick apply
7d
Manager-Contract Staffing Services
Able Design Engineering Services [P] Ltd —Hubli, Karnataka
- ₹40,000 - ₹1,00,000 a month
- Full-time
- In-person
- Health insurance
- Flexible schedule
Quick apply
Customer Support Specialist-Time Off
Rippling —Bengaluru, Karnataka
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Communication skills
Product Compliance Specialist
nVent —Bengaluru, Karnataka
- Full-time
- Project management
- Bachelor's degree
- Manufacturing
Accounting Specialist | 19680
Whatfix —Bengaluru, Karnataka
- Microsoft Excel
- Oracle
- ERP systems
- Commuter assistance
- Health insurance
Quick apply
Senior Specialist - Backup & Data Protection
London Stock Exchange Group —Bengaluru, Karnataka
- Full-time
- Analysis skills
- APIs
- Python
- Health insurance
Manager - Business Development
VISTA —Bangalore City, Bengaluru, Karnataka
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
1h
Quotation Specialist - Sales Coordinator (Mumbai)
Konverge Technologies Private Limited —Bangalore City, Bengaluru, Karnataka
- ₹3,00,000 - ₹3,50,000 a month
- Sales
- Customer service
- Business development
- Health insurance
- Paid time off
Quick apply

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SME Sales Shift Lead

Shinewell
Bengaluru, Karnataka

Quick apply

Job details

Full-time
₹8,00,000 - ₹10,00,000 a year

Benefits

Provident Fund
Health insurance

Qualifications

Sales
Customer service
English
Zendesk
Leadership

Full job description

Role : SME Sales Shift Lead

Location: Bangalore, India
Reporting to: SME Sales Lead (UK)
Markets Covered: US, Canada, UK & other English-speaking regions
Tools Used: Zendesk (calls, tickets), Calendly, Bark Platform
Manages Team: Yes, a team of Sales Executive(s) and Onboarding Specialist(s)

About the Company.

Company is an online services marketplace connecting customers with professionals across over 1,000 categories. Operating in nine countries including the UK, US, Australia, Canada, and New Zealand, we're transforming how people find trusted service providers for everything from home improvement to professional services.

Our platform uses cutting-edge technology to match customers with the right professionals quickly and efficiently. We're currently undergoing an exciting transformation: migrating from a lead generation model to a full marketplace platform with subscription based pricing.

As a profitable, PE backed scale up (EMK Capital), Company offers the best of both worlds: the agility and innovation of a fast moving business combined with financial stability and resources for growth. We recently launched our new marketplace model in Australia (Q4 2025) and are preparing for rollout to the UK and US markets in 2026. You'll have genuine ownership, responsibility, and the opportunity to shape our commercial strategy during a pivotal transformation phase with the chance to make your own contribution to our journey.

Role Overview

The SME Sales Shift Lead is responsible for leading, coaching, and managing a team of SME Sales Executives to ensure high performance against targets and a consistent, high-quality seller experience. The role requires personal sales ability and a desire to sell whilst managing a team of SME Sales Executives. This includes performance management, real-time coaching, and operational oversight across outbound calling, live selling, seller activation, and onboarding.

Working closely with the SME Sales Lead (UK), this role ensures that processes are followed, SLAs are met, and that each shift runs smoothly with clear communication, accurate reporting, and high standards of quality and compliance.

Key Responsibilities

Team Leadership & Performance Management

· Lead a team of SME Sales Executives during the assigned shift, providing real-time guidance and support.

· Monitor individual and team performance against KPIs (calls, connections, meetings booked, activations, revenue, adherence, quality).

· Run regular team huddles to align aims and objectives, motivate and problem-solve.

· Identify underperformance early and implement clear, supportive action plans.

Sales Coaching & Quality

· Provide in-meeting support and guidance.

· Review meeting recordings to give targeted, practical feedback.

· Ensure correct and consistent positioning of Company’s value proposition (lead-gen and marketplace models).

· Review and reinforce the use of approved scripts, pricing, and offers while encouraging natural, authentic conversations.

· Champion a positive, high-energy sales culture focused on professionalism, integrity, and continuous improvement.

Shift Operations & Work Management

· Ensure appropriate coverage and workload balance across the team for outbound calling, seller activation, and onboarding calls.

· Manage real-time scheduling issues (no-shows, illness, spikes in demand) to minimise impact on service levels.

· Oversee Calendly usage to ensure meetings are booked correctly, time zones are accurate, and diaries are optimised.

· Coordinate with the SME Sales Lead to hand over key information between shifts.

Process, Systems & Data Accuracy

· Ensure accurate logging of all activity in Zendesk.

· Monitor adherence to outbound cadence rules (call attempts, voicemails, emails) and correct any deviations.

· Spot and correct common data-quality issues (missing notes, incorrect dispositions, incomplete records).

Communication & Collaboration

· Act as the primary point of contact for your shift for the SME Sales Lead (UK) and other internal teams.

· Share key updates, campaign changes, and new messaging with your team clearly and in a timely manner.

· Contribute to performance reviews with insights from your shift (wins, blockers, coaching needs).

Onboarding Calls

· Conduct onboarding calls with sellers.

· Answer questions and remove friction during early platform usage.

· Guide sign-ups to activations by selling Starter Packs and Elite Pro.

· Deliver a positive, consultative seller experience.

Key Skills & Experience

· 1 year of experience managing teams.

· Excellent sales acumen and a track record of meeting sales targets.

· Strong coaching skills with the ability to give clear, actionable feedback and motivate others.

· Excellent verbal and written English, with a clear, neutral tone suitable for global markets.

· Confident in objection handling and consultative selling, with the ability to role-model best practice on calls.

· Comfortable using CRM or ticketing tools (Zendesk experience strongly preferred), plus Calendly and similar tools.

· Highly organised, with strong attention to detail around data accuracy.

· Resilient, solutions-focused, and able to remain calm and supportive under pressure.

· Willingness to work within a 24-hour, shift-based model aligned to US/UK business hours.

Working Hours & Availability

· Monday to Friday

· 24 hours a day coverage model (Rotational-But mostly APAC shift : 11:00AM IST - 8:30PM IST)

· Supporting US, Canada, UK, and global English-speaking markets

Perks and Benefits

· Flexible working policy with India office located in CBD Bangalore

· Insurances - Family Floater Mediclaim, Employee Personal Accident and Employee Term Life

· Personal annual L&D Budgets to spend on your development

· Enhanced Cult.fit membership for all employees with access to mental health courses and fitness classes

· Fully stocked snacks in pantry, Quarterly All-site Socials

· Being at the forefront of an industry with new and exciting problems to solve

Interview Process

· Screening with Talent Partner

· 1st Stage - Interview with Hiring Manager (30 mins)

· 2nd Stage - Technical Task & Interview (60 mins)

· 3rd Stage - Values interview (30 mins)

Job Type: Full-time

Pay: ₹800,000.00 - ₹1,000,000.00 per year

Benefits:

Health insurance
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

specialist fund services jobs in ka

SME Sales Shift Lead

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